Rating

4.3

feedback

499

Reviews

chart

#525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    9%
  • Less than a month
    28%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The reviews for the Syncee AI Dropship app are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, fast product import, clear interface, time-saving automation, and helpful customer support. Users appreciate the app for simplifying dropshipping work and making product management more efficient. However, negative feedback highlights issues such as misleading promotions, lack of product availability information, slow delivery times, billing problems, and difficulties with translations and product quality. Some users also mentioned concerns about pricing, billing practices, and the app's impact on website speed.

Highlights

Ease of use, fast product import, clear interface, time-saving automation, helpful customer support
Misleading promotions, lack of product availability information, slow delivery times, billing problems
Difficulties with translations and product quality, concerns about pricing and billing practices, impact on website speed

Rating Breakdown

  • 5
    80% (398 ratings)
  • 4
    9% (43 ratings)
  • 3
    3% (14 ratings)
  • 2
    2% (8 ratings)
  • 1
    8% (40 ratings)

Reviews with Text

  • 82% (411)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 13, 2026

All i have to say is that i build two online store sourcing with syncee, one of them had 250 products (let you imagine the hard work that was put in) and when i was ready to start selling the supplier cut off syncee! today i have two online store one with zero product and second about to go down! 6 months of very hard work thrown away and for that i can no longer trust syncee!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 11, 2026

There were bugs in their app; it worked fine initially, but then everything was updated and flawed. I haven't seen any fixes, so I wasted my money on it.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to hear about your experience. Syncee’s features function according to our descriptions. However, there may have been some misunderstanding regarding certain options, as the feature you mentioned as no longer being available was not previously part of our system. We are always here to help and would be happy to clarify how our features work. If you have any further questions, please feel free to reach out to us via in-app chat so we can assist you directly.

1 / 5 Share

Feb. 6, 2026

They say it's a premium dropshipping service, but it has a lot of inactive suppliers who take payment but don't provide any feedback. Everything takes forever to load, and worst of all, stock levels aren't synchronized. You have to pay an extra €55 to have stock levels synced automatically. A top app for wasting money and time.

Using app

3 months

Total reviews

5

Average rating

2.0

Developer Reply

Hi there, We are sorry to hear about your experience. Order fulfillment and supplier communication are handled directly by the supplier, and in your case the fulfillment was still within the stated processing timeframe. Syncee is a paid service, with plans based on the number of products and available features, and this information is shown when selecting a plan. Automatic stock synchronization is included in paid plans, as it requires continuous system resources. Syncee works within Shopify’s technical limits regarding speed. Improving platform performance and maintaining reliable suppliers are top priorities for our team. If you have any questions, please do not hesitate to contact us via in-app chat or at [email protected].

5 / 5 Share

Jan. 28, 2026

The Syncee app on Shopify is easy to use and works exactly as expected. Setup was quick, the interface is clean, and it integrates smoothly with my store. It has improved my workflow and saved me a lot of time. Highly recommended for anyone running a Shopify store

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 26, 2026

Mi experiencia es mala. Hay productos que recién después de importarlos te enteras de que ya hay pocas unidades o no tienen disponibilidad para hacer envios a tu país. A las descripciones les faltan datos como la tabla de tallas para las prendas. También hay falta de sincronización con tu tienda ya que al cambiar la moneda, los precios no se actualizan y para cambiar estos u otros detalles, debes cambiar el plan de pago. Además las promociones son engañosas. Te dan un plan gratuito y si pasas el límite de productos o cambias los productos por las razones antes mencionadas, no te dan posibilidad de volver a la promoción del mes a 1 USD.

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Hola, sentimos mucho que tu experiencia no haya sido la esperada y agradecemos que la compartas. Queremos aclarar que la disponibilidad de stock, los países de envío y los datos del producto que proporciona el proveedor pueden verse antes de importar los productos. En cuanto a los precios, estos se actualizan automáticamente al ejecutar la sincronización, mientras que otros datos requieren una actualización manual. Sobre la promoción de 1 USD, esta es válida hasta un cambio de plan, tal como se indica en la política aceptada al suscribirse, por lo que no es posible reactivarla después. Si lo deseas, nuestro equipo de soporte puede ayudarte directamente a través del chat dentro de la app.

All reviews

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