Syncee Premium AI Dropshipping
Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
feedback
496
chart
#539
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
8%
-
Less than a month
26%
-
Less than a year
36%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, some users have praised the quick and helpful customer support provided by individuals like Benjamin. They found the app easy to use, with a clean interface that integrates smoothly with Shopify, saving them time and improving their workflow. Additionally, some users appreciated the variety of products available and the efficiency of the dropshipping process. However, on the negative side, there are several complaints about billing issues, with users being charged even after canceling their subscriptions. Some users also mentioned problems with order fulfillment, slow delivery times, and difficulties in managing product listings and synchronization. Overall, while the app has its strengths in user-friendliness and customer support, there are significant concerns regarding billing practices and operational issues.
Highlights
Review RSS Feed
All reviews
March 23, 2026
March 23, 2026
March 18, 2026
Using Syncee for 3 months - Support is inadequate and app is malfunctioning For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work. The scale of the problem: 26 products with 119 zero-stock variants keep re-importing Manually deleted 7+ times - they reappear every time Import lists confirmed inactive - app ignores the setting Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up. Business impact: 28+ hours wasted on manual deletions (2 hours/day × 14 days) Polluted inventory data Cannot trust the app's basic functionality Half my store runs on Syncee - cannot uninstall despite app failure This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses. Would not recommend until they fix basic import controls and improve support responsiveness.
Hi there, We are sorry to read your review and understand how frustrating this situation might have been. While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays. Please feel free to message our support team via in-app chat or at [email protected] if you have any further questions. We are here and always open to help.
March 18, 2026
son unos estafadores, me cobran 64,95 euros cada mes aun teniendo el plan gratuito y habiendo desinstalado la app, no se dejen estafar.
Hola, Lamentamos leer tu reseña. Hemos comprobado que actualmente no hay ninguna suscripción activa asociada a la tienda desde la que escribiste, y tampoco hemos encontrado ningún registro de una suscripción anterior. Además, no tenemos ningún plan con un precio de 64,95 EUR, por lo que es posible que haya sido otra aplicación la que te haya cobrado ese importe. Para ayudarnos a aclarar la situación, ponte en contacto con nosotros a través del chat de la aplicación o en [email protected] e indícanos a qué tienda te refieres. Estaremos encantados de ayudarte.
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