Syncee Collective Dropshipping
Syncee Collective Dropshipping & Wholesale
Rating
4.6
feedback
1,863
chart
#353
All reviews
Rating Breakdown
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Feb. 19, 2024
Feb. 17, 2024
It's not the best option for beginners because of their monthly plan options. Beside that, it could be a great supplier sources for a large variety of products.
Hi there, Thank you for your feedback. We appreciate your perspective on our monthly plan options. We understand the importance of catering to users of all levels and will take your input into consideration for future improvements. If you have any questions about Syncee, we're here to assist and enhance your experience.
Jan. 29, 2024
I haven't started using it yet.
Hi there, If anytime you need assistance using Syncee or you have any questions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are always happy to help you!
Nov. 8, 2023
Customer service is nice but the app is missing important feature: 1. You can't select and then deselect a product or deselect products from the full supplier inventory. 2. There is no documentation to explain what each setting does. 3. Filtering products by tags only works according to the supplier original tags not the tags in your catalogue. 4. There is no option to prioritize categories. I keep seeing same old products being pushed while new products are stuck in queue.
Hi there, Let us kindly share a few important pieces of information referring to your review. In your catalog, you have the ability to filter products in bulk by numerous conditions, or you can even filter out products from your catalog one-by-one if you wish to in Syncee. Regarding questions about how to make the most out of Syncee's filtering feature, please do not hesitate to reach out to our customer support team. Furthermore, we have a Help Center of rich content on how to use Syncee. You can find it via our application's sidebar menu and through our App Listing as well. We provide various helpful articles and videos there about our solutions and settings. Last but not least, while it is not possible to prioritize a category in one catalog, you can create different catalogs for each category by choosing the products one-by-one. If you have any further questions, and also so we can get a better understanding about your concerns, please feel free to get in touch with our support team. We are here to help you.
Nov. 7, 2023
new to this app.. well see what happens
Hi there, If anytime you have a question about Syncee, please do not hesitate to get in touch with us via in-app chat or email. We are here for you and happy to help :)
Oct. 13, 2023
Como ainda estou a comecar, e não vendir nada. Então nao tenho nenhuma opinião formada.
Hi there, If you need assistance using Syncee or you have any questions about our application, please do not hesitate to reach out to us via email at [email protected] or via in-app live chat. We are here for you and happy to help!
Aug. 24, 2023
I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now
Hi there, Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)
April 16, 2023
I literally just downloaded this app and learning how to use it - it is way to soon to request a review.
Thank you for your review. If anytime you have a question about using Syncee, please feel free to reach out to our customer support team via in-app chat or email. We are always happy to help you get a better understanding of how our application works so you can make the most out of it.
April 15, 2023
I wish they had limited options for free users like other supplier sites have. This way I can try the website before deciding to register
Thank you for your review. Our free Starter plan allows you to browse among 6 million+ dropshipping products and you can source products and add them to your catalog do prepare everything before uploading them to your store. Syncee offers a 14-day free trial of each monthly plan which is a perfect way for you to try how our app works. If you have any questions, please do not hesitate to reach out to our support team via in-app chat or email at [email protected], we would be happy to help you :)
March 20, 2023
having problems but just started look forward to seeing more of this app so i cant figure out why the check list wont let my check off what i have done
We are sorry to hear about your experience. We would like to kindly ask you to get back to our customer support team's message so we can learn more details about what you experienced using Syncee. We would be more than happy to help you with regard to your questions. Thank you so much for your time and feedback.
March 22, 2023
Great Dropshipping App with room for improvement Great: - Good selection of high quality suppliers from around the world - Good integration and mostly user friendly - Good customer support, eager to help - Great functionality to automate margins/mark ups Room for improvement: - plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication - Sometimes had issues with synchronization, when it took a full day for my order to show up - had payment issues when I had to attempt payment up to five times until it went through - the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to) - When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)
Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.
Feb. 1, 2023
I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.
Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)
Jan. 11, 2023
I'm actually still building my online store but I do like how easy it is to import products to my store and that there is usually more than one photo for each product. That makes setting up the store easier. Looking forward to how things work when the store is up and running.
Thank you for your review. We are happy to see you are satisfied with how easily our app works and that you love all the features we offer, not to mention the product and supplier range available on our platform. If anytime you have a question, please feel free to reach out to our support team. We are always here for you!
Jan. 6, 2023
Just starting so really can't provide an accurate rating, monthly fees are high compared to other providers.
Thank you for your review. If you have any questions on how Syncee works, please do not hesitate to reach out to our customer support team via in-app chat or email at [email protected], we are always happy to help you! Thank you for choosing Syncee!
Nov. 5, 2022
The price is too much for only 500 products, doesn't help sellers who wants to try it first before choosing a plan that is right for them. :P :P
Thank you for your review. All merchants can browse among more than five million dropshipping products on Syncee Marketplace from pre-vetted suppliers worldwide. Syncee provides all the tools needed to find products and suppliers for any business and offers multiple solutions to help you in the daily product data management processes such as automated product updates and order synchronization. We believe that our pricing structure is reasonable and we hope you will continue benefiting from Syncee's solutions in the long run. In case of any questions, please feel free to send us an email or chat message anytime. We are always here for you!
Feb. 23, 2024
J'utilise cette application depuis peu de temps, ça change vraiment des autres applications avec que des produits chinois d'Ali express et compagnies, je ne peux pas trop m'avancer sur la qualité des fournisseurs encore... on verra dans le temps. En ce qui concerne le service client, ils sont super réactifs.
Thank you so much for your review. We are delighted to see that you find the product and supplier assortment available on Syncee Marketplace suitable for your business needs. We take pride in providing quality products and solutions to merchants using our solutions. Thank you for joining our community! :)
Oct. 8, 2022
Buena, pero para que sea funcional, les falta, pocos productos en español, y los que hay no puedes calcular el shipping.. (entonces NO es dropshipping) Si traduces tu el artículo , al día siguiente te lo borran y ponen en ingles. La fusión con Alibaba es buena, pero como porque paga el surcharge. A menos que resuelvan estas cosas, solo 1 mes estaré .
Thank you for your review. We would like to kindly ask you to contact our customer support team so we can help you make the most out of Syncee and find a solution for what you are looking for. We have a product editor and a variant renaming feature that might be of help to you. Furthermore, there are fields that Syncee does not update automatically, like the description or the title, however, there are fields you mustn't modify so the update process could work seamlessly. Please contact us via in-app live chat or email at [email protected], we would be happy to help you!
June 21, 2022
Customer service = 5 stars! The search features on the app are lacking and inaccurate. Searching for something specific (i.e. garden shovel), even with filters, does not generate those items, but instead generates water pumps. If searching multiple times in a row (i.e. outdoor chair, umbrella, grill, planter, etc), the app will start to generate the same items repeatedly, page after page and nothing is related to the search terms. Very frustrating.
Thank you for your review. We are happy that you are satisfied with our customer service. Our team is always here to help you. As for the search features, we are sorry to read you had such an experience with that. We hope the next time you will search for products, you will find what you are looking for easily. Your feedback is very important to us, and we always keep on evolving our services.