Syncee Premium AI Dropshipping
Syncee Premium Dropshipping & Wholesale
Rating
4.6
feedback
481
chart
#322
All reviews
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March 12, 2024
Good application for sourcing product
Hi there, Thank you so much for your review. We are happy you enjoy using our application. Thank you for being a member of our community.
March 10, 2024
It's very early to form an opinion, but so far the support is very good and helpful (Imre). The interface could be more easy and simplified, is a bit more complicated comparing to other platforms. Also the pro plan is quite expensive for the only 250 products it allows you to sync. The search field needs more care (a lot actually). It seems to have many products to the markets i want to ship, but the prices are quite high, though it is has to do with the suppliers. I will come back with another review when i spend more time.
Feb. 20, 2024
very good customer service, also find that the help pages are very easy to understand. Got help superfast and the problem was resolved in no time.
Hi there, Thank you so much for your fantastic review! We're delighted to hear that you found our customer service very good and the help pages easy to understand. It's great to know that we could assist you quickly, and we're pleased that the problem was resolved in no time. If you ever need further assistance, don't hesitate to reach out. We are here for you.
Feb. 15, 2024
ich nutze es um inventar up to date zu halten, es gibt viel auswahl an produkten bzw große auswahl an händler.. was mir dort auch gefällt ist der Kundensercie. was nicht so gut ist, es ist unübersichtlich und leider nicht so gut zu filtern. Es wäre besser wenn man die produkte noch besser filtern könnte.
Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie Syncee nützlich finden, insbesondere für die Aktualisierung des Inventars und die große Auswahl an Produkten und Händlern. Wir nehmen Ihre Anmerkungen zur Unübersichtlichkeit und den Filtern zur Kenntnis und werden daran arbeiten, die Benutzerfreundlichkeit zu verbessern. Vielen Dank für Ihre Unterstützung!
May 7, 2024
It's okay, but the shipping rates are not always available to estimate an accurate profit margin.
Hi there, Thank you for your review. If anytime you have a question about shipping rates and finding information about suppliers, please feel free to reach out to our customer support team via in-app chat or email. We are always happy to answer your questions.
May 21, 2023
great app! im using it just a few weeks and it's great. works fine to me and is very helpfull so thankyou and keep going
Thank you for your feedback about Syncee. We are happy that you find our solutions helpful and we wish you all success with your business.
May 19, 2023
The individuals at Syncee have been very responsive and were very helpful in answering all my questions. The program is also very easy to use and flexible. My only complaint is regarding the vendor contact availability and product selection. It would be nice if they could provide a contact number for the wholesalers/suppliers they work with. It has been a challenge trying to get in contact with some of the suppliers. In additon, I am starting an home decor business and they do not have many unique products and are very limitied.
Thank you for sharing your feedback about your experience with Syncee. We're glad to hear that our team has been responsive and helpful in addressing your questions. We strive to provide excellent customer support and assist our users throughout their journey. Regarding the supplier contact information, you can access their website details on our Marketplace where you could look for their phone number. Also, you can use Syncee Messenger to get in touch with suppliers. When it comes to home decor products, we kindly suggest you contact our support team via [email protected], we would be happy to recommend you relevant suppliers as we have a large selection of home decor available on our Marketplace. Thank you for being here with us!
April 17, 2023
Easy to use and good products, shipping times can be a bit delayed from suppliers depending on when orders are placed. but the service and interface are easy to use and operate as they should.
Thank you so much for your review. It is our pleasure to see that you are satisfied with the product selection on Syncee Marketplace and that you find our platform easy to use. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
March 6, 2023
La sto usando da qualche minuto, sembra ottima e mi riservo di dare una recensione più accurata più in là. La prima impressione è ottima, il catalogo dei fornitori è davvero ampio e soprattutto la possibilità di scegliere anche il paese di spedizione (oltre a quello di destinazione)
Thank you for your review and for choosing Syncee. We are delighted to see you love the huge product selection available on our platform and that you like how you can filter by the country of shipping and country of destination. If anytime you need help using Syncee or finding suitable suppliers for your product need, please feel free to reach out to us. We are here for you.
March 5, 2023
Technisch noch nicht ganz ausgereift, aber sehr guter Kundensupport! Antwort innerhalb von Minuten, sogar am Wochenende.
Thank you so much for your review. Our team is so happy to see that you chose Syncee to find and manage products in your online store. It's also our pleasure to see how satisfied you are with our customer support. If anytime you need help, we are here for you!
Jan. 22, 2023
So far a good app. However, not enough (good) European dealers. Very good customer service. The filter function could be better
Thank you for your review and for choosing Syncee to manage your products. There are hundreds of European suppliers available on our platform with customer-friendly shipping conditions. The number of suppliers on Syncee Marketplace is growing every day so please check our app regularly and stay tuned by checking our newsletters. If you need help in finding suitable suppliers for your business, please feel free to reach out to our customer support. We are always here for you!
Dec. 27, 2022
This is a great App which connects seamlessly to Shopify. The diversity of products and vendors are enough to keep you adding items to your store indefinitely, especially since new vendors are being added every month. You can choose what you want Syncee to update to your store such as Inventory (which updates throughout the day), Price, Cost, etc. You can message vendors within the App and (most) get back to you quickly (don't even try to message HomeRoots as they will never respond). There is also a Data Feed Manager if you choose to connect via Syncee to other vendors. You can try this App for free up to 25 products. There is a bit of a learning curve to using the app only because it syncs very quickly and you need to make sure your settings are correct since it will instantly update if you tell it to. I have recommended Syncee to stores in several niches and even to others personal product lines just to add some other products to their site to compliment what they already have. Customer support is more than helpful and responsive if you need any help setting it up or questions down the road. Just don't expect them to be involved in the order itself. You need to contact the vendor on your own if there are any issues or returns.
Thank you for your detailed review. We are happy you explored Syncee so much and that you love all the solutions we offer. We are proud to add new suppliers to Syncee Marketplace every day thus keeping the number of available products on our platform constantly growing. Also, a big thank you for recommending our service to other store owners. If anytime you have a question about our application, please feel free to reach out to us anytime. We are here for you!
April 12, 2022
IT'S GREAT! THANK YOU FOR THE HELP. RECOMMENDED FROM SHOPIFY TO USE THIS. HOPEFULLY IT WILL BE HELPFUL.
Thank you for your review. It is nice to see you find our application to be great. If you have any questions about how Syncee works, please feel free to contact us via in-app chat, or email by [email protected] :)
Dec. 5, 2021
seems good and smooth, not start to use, hope it work well. will feedback later. hope show shipping location.
Thank you for your review. We hope you already had the chance to try out our application, and we hope you enjoy using it :) On the Syncee Marketplace you can see the shipping conditions of all listed suppliers and all the products. You can even use filters to be able to set where you are looking for suppliers. In case of any questions, please contact our support team, we happily help you :)
Nov. 23, 2021
At first I was skeptical because I couldn't reach anyone on a weekend but later someone did respond to advise their limited on weekends. Since then so far i have been enjoying the different vendors and the syncee agents are helpful, I would recommend this app .
Thank you for your review. Currently, our support at the weekend is limited, however we still get back to our clients in a very short time even during the weekend. We are here to help you with all your questions to Syncee. We are happy, that you are satisfied with the range of suppliers and products available on Syncee Marketplace. :)
May 12, 2021
I just started using Syncee and I may update this review in a while after I have worked with the app a little more. That's why I gave 4 out of 5*. From what I have experienced so far it works great, is intuitive and the customer service / support is awesome.
Thank you so much for your review. Our retailer clients' feedback is important for us. If you have any questions, always feel free to let our support team know about it!
Sept. 17, 2019
App works well, can require some assistance and learning. There are some features that I think would improve the app but all in all it works. customer service is excellent, replies quick and has always assisted me with my issues.
Thank you so much for your review of Syncee. We are glad that you like what we offer for our customers. We hope you will find the other features you are looking for in our application later, as we always make improvements on it to make the system be better and more user-friendly. If you have any questions, feel free to always tell about it to us, we would be happy to help anytime.
Nov. 21, 2018
I don't know how I'd update the store with 18000 rows on an excel sheet without this App . I have had MAJOR issues. It's very slow- takes forever to map and filter and the imports can take hours if not half a day. But the support is VERY helpful. They have gone above and beyond. I don't know what other options are out there, but this is getting the job done. The job is just taking forever..!
Sept. 26, 2024
Great App. Great Service. Great Staff. 100% satisfaction so far. All the best from us at www.stillo.dk