Syncee Premium AI Dropshipping for Shopify

Syncee Premium AI Dropshipping

Dropship high-profit products. Trusted US, EU, UK+ suppliers.
Rating
4.1
Feedback
548
Reviews
Chart
#188
Shopify

All reviews

5 / 5 Share
Dec. 3, 2020

Being a beginner to this type of app I initially needed some guidance and Richard was amazing with his very swift and easy to understand customer support. He was able to make certain changes to our complicated feeds and now after a few days of learning from his created filters and rules, I am able to confidently make the import and export of our remaining feeds to be true to how we need. Once you grasp the basics Syncee is fantastic and straightforward and I am excited to do the initial set up and sit back and enjoy the results. Highly recommended

Store Using app Total reviews Average rating
Billykite 15 days 1 5.0
Developer Reply

Wow, we were blown away by your positive words; we really appreciate the time you took to write such a detailed review! We’re very grateful for users like you and hope you stick with us for years to come! Thanks again! :)

5 / 5 Share
Nov. 23, 2020

They helped me migrate my products from my unique system (from csv) to Shopify. This process is very fast and helpful to us!The support is really helpful and always tries their best to solve my problems. I can recommend it to everyone who wants to manage their products automatically.

Store Using app Total reviews Average rating
Karasna About 5 hours 2 5.0
Developer Reply

Thanks for taking the time to share your feedback with us. It means so much when our best users share their experiences. We're glad we were able to meet your expectations!

1 / 5 Share
Nov. 21, 2020

UPDATE: response to you... Actually NO my CSV file IS CORRECT If you look at my site now its PERFECT just the way it was supposed to be. YOU were not doing it correct.. IN FACT there are MANY items we didn't even have showing in my store.. Second... its 2:43am go figure you are responding to me now... almost 3am Pacific Standard time.. so yes that's true yet again... you strung me along to keep taking money from me KNOWING you couldn't do the job that I and my new team did in 20 minutes. It wasn't hard. It was so easy it made me very pissed that you couldn't get it right. I looked back at when we started together and its actually be since Jan 2020 so its been almost a year that I have been dealing with this from your company. YOU FAILED ME. You could just own up to it and admit you and your team couldn't do it correctly. I want my money back. You know you couldn't do the job correctly. I have photos proving that I emailed you guys multiple times telling you that your dropship vendors are not responding and NOTHING was done about it. I have been VERY patient but now im done. Im done being nice.. you can be a good business person by admitting that you have struggled with this for almost a year and admit your wrong doing. Instead you made me believe that my file was bad and kept having me check in with you weekly to get this fixed non stop. It was a botched job and you know it. FOR THAT and for the money I shlepped out to your company you owe me a damn apology if not my money back. Hell id consider removing this review. I have 300+ emails with my constant issues, PAGES and PAGES of chat threads of my issues. How can you even come here and pretend to the world otherwise. Unreal ........ People watch out... I hate to leave this review but I had one of the worst experiences I have EVER had in my life with ANY company with this company. FIRST- If you live in the US this company will really be hard to deal with because they are not in the US so their times that they can help you are VERY late at night . I have been up till 3am countless nights waiting for them to help me through the issues and because of the time difference it was VERY inconvenient. SECOND- while they did try their best to help me on what I thought was a hard task because this has been literally MONTHS of dealing with issues it turns out it wasn't difficult at all in fact once I figured it out how to do it yesterday it took me no kidding 20 minutes what took them FREAKING MONTHS and they STILL didn't get it right. I ended up cancelling my subscription and now im doing it myself. INSANE ... I am so beyond pissed that I wasted 9 months with this company messing up my product feeds etc.. THIRD - we have shoes in the store that have the word " hidden heel" in the title because that is the style of shoes. This app would HIDE my freaking shoes that had any word "hidden" in the title. They tried to blame my vendor turns out NOPE it wasn't the csv file or my vendor is was them. I have a new company now and they laughed at the ridiculous amount of crap this company has put me through and let me warn you now... THIS IS NOT the company you want messing with your store. My feeds are so screwed up I had to deleted over 8000 shoes in my store and now im fixing everything with my new company. The reps were nice and I know they meant well but the lack of knowledge of simple CSV file uploading is not there. FOURTH- I tried several of their dropshippers ALSO a ton of problems with them too. They either charge WAY more for shipping than what is listed in the account OR they dont answer when we have orders. I wrote Syneee about these issues and they said " we will contact them for you" Know one ever got back to me so I refunded 10 orders because of these issues. I don't think they screen their vendors. So with that being said... good luck Syncee.. You stole me of my sanity for 9 months, "Stole" my money and ruined my store.

Store Using app Total reviews Average rating
Darkest Hour Apparel 11 months 4 3.0
Developer Reply

Dear Kristen, Let me reply to your points one by one because I feel your claims do not cover reality. FIRST, our support team is working 03:00 AM - 05:30 PM EST (UTC -5) from Monday to Friday every working day. As you know we always try to reply to any question via chat or email in the shortest time, or if you want we can call you and talk on the phone. SECOND, we spend many hours, days to fix your CSV, because the structure of the CSV was not correct. We tried to explain to you, but somehow you did not understand it could not be used to upload or update your products. If you opened it in an editor you received the structural error message immediately. We work with various file structures every day from all over the world, we can fix most of them in a few minutes, so we do have the knowledge to help also for you! THIRD, we have set up your task in many ways, because you could not explain exactly how you want to upload your products to your store, there was no feedback from you for any of these setups. In Syncee there are flexible setup options to create products, but you have to make it clear what you want, and of course, the supplier data should contain what you want. We have many satisfied users who use Syncee without any issue. FOURTH, all our listed suppliers are checked before they listed in our marketplace. But we always suggest to build up direct and long term connection with the suppliers. In Syncee you can find the contact details of all of our suppliers so you can contact them any time in any issues, so you do not have to wait for the reply. This is how trading works in the offline and online world for many years! Of course, if you want to give us a new try, you know we are always here to help you! Akos CEO of Syncee

5 / 5 Share
Nov. 17, 2020

Really useful App with great functionality and reasonable rates. 1 or 2 little UI issues, but nothing that's breaks the experience. And if there is an issue, the customer support team is super responsive and helpful.

Store Using app Total reviews Average rating
GoShopping 8 months 2 5.0
Developer Reply

Thanks very much for your balanced and fair review of Syncee. I'm glad you had a good experience with our Customer Service. It's something we've worked hard on and we're pleased our efforts resonated with you. :)

5 / 5 Share
Aug. 17, 2020

The apps is useful and is what I want. The service team is very helpful, they responds quick.

Store Using app Total reviews Average rating
colloseumfashiononline 3 days 1 5.0
Developer Reply

Thank you for your kind words, it means so much for us. In case of any questions, we are here to help!

5 / 5 Share
July 31, 2020

Fantastic app to find great products from diverse suppliers and get the product data integrated quickly and easily. Thank you for the great experience!

Store Using app Total reviews Average rating
KIVIBAG 1 day 7 5.0
Developer Reply

We are so happy to see you are satisfied with what Syncee offers. Thank you for being here with us! :)

5 / 5 Share
July 27, 2020

Amazing tool. I love it and the support is awesome as well. Shoutout to Roland for helping me out with every issue quickly. I highly recommend Syncee for all dropshippers!

Store Using app Total reviews Average rating
Biev 28 days 3 5.0
Developer Reply

Thank you so much for your kind words! We are glad you like our service and that you are here with us :) If you need any help, we are always here for you!

5 / 5 Share
Aug. 19, 2024

Syncee support is extraordinary. I have limited knowledge and they are able to walk me through the process and provide me with resources to support me to do updates by myself.

Store Using app Total reviews Average rating
The Arts Music Store Almost 7 years 3 5.0
Developer Reply

Thank you so much for your review. We are happy you are satisfied with our service :) We are always here to help, anytime you have a question do not hesitate to let us know about it.

5 / 5 Share
July 8, 2020

good communication, very helpful. big range of suppliers and products. this is will make my business easy. I recommend.

Store Using app Total reviews Average rating
Admirelle Beauty 4 months 2 4.5
Developer Reply

Thank you so much for your review. It is nice to see you are satisfied with our application. In case of any questions always feel free to let us know about it.

5 / 5 Share
March 26, 2021

This review won't do this company justice as their app and customer support are beyond 5 stars. Every time I have an issue or even a question, they are quick to reply with an answer or to solve my issue. We have almost 3000 SKU's and this app never disappoints in terms of keeping everything in sync. Thank you all again for your amazing product and support!!!

Store Using app Total reviews Average rating
IkonicStudios 9 months 4 3.5
Developer Reply

Thank you so much for your kind words! We are happy you are satisfied with our service :) Anytime you need any help, feel free to let us know about it. We wish you much success with your businesses!

5 / 5 Share
June 26, 2020

Excellent customer service, great service. Roland helped me in every problems and answer to each email very Quickly, they deserve to be choose for import products from a third part catalogue!

Store Using app Total reviews Average rating
5 / 5 Share
June 23, 2020

They are best for synce. Imre is very helpfull and very patient guy. He helped us too much abd they fixed all problems very fast.

Store Using app Total reviews Average rating
Us.Wessi About 1 month 6 5.0
Developer Reply

Thank you for your review. We are happy you are satisfied with our service. In case of any questions, always feel free to let us know about it, we are here to help :)

5 / 5 Share
June 17, 2020

Nice app! Syncee offers a sizable selection of products. Responsive customer service. So far, so good!

Store Using app Total reviews Average rating
Milvertons 3 days 6 5.0
Developer Reply

Thank you so much for your kind words. We are happy you are satisfied with our service. In case of any questions, feel free to let us know about it anytime, we are here to help!

5 / 5 Share
Aug. 12, 2020

I am using this app now, its very easy for me . And they have a very good customers service .VERY Good profesional. All is running perfectly for me now

Store Using app Total reviews Average rating
Zanvic Almost 2 years 5 5.0
Developer Reply

Thank you so much for your review. We are happy you like our service and are satisfied with it :)

5 / 5 Share
May 26, 2020

just started using, but the support has been great, really helpful and ideal for importing lots of of products really efficiently

Store Using app Total reviews Average rating
komstores About 2 months 1 5.0
5 / 5 Share
May 25, 2020

The best app for integrating a product feed into your Shopify, they also have the best support to get your product feed working as you wish

Store Using app Total reviews Average rating
Platinum Selection 26 days 1 5.0
Developer Reply

Thank you so much for your kind review. You are amazing! :) In case of any questions, do not hesitate to contact us anytime.

5 / 5 Share
May 19, 2020

I used this app to assist my shop to upload product catalog. The support team are genuinely brilliant. Excellent support. Fast respond. When some problems with my shop, their support was very help-full!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review. We are so glad you are satisfied with our service. In case of any questions, always feel free to contact us.

5 / 5 Share
May 19, 2020

I am using this app to synchronize my products via ftp everyday. The result is very good and their support was excellent. Very supportive, they even set up the app for me. Highly recommended!!!!!!

Store Using app Total reviews Average rating
ELECTRO AREVALO Over 1 year 1 5.0
Developer Reply

Thank you so much for your kind words, it means so much to us! If you have any questions, please contact us anytime!

5 / 5 Share
May 13, 2020

Really cool app, free and very useful! The customer service is fast, we always got detailed answer and all of our problem was solved in some hours. Absolutely recommended!

Store Using app Total reviews Average rating
Prémium Koreai Ginseng 13 minutes 7 4.3
Developer Reply

Thank you for your kind words! We are happy to see you are satisfied with our service. In case of any questions, always feel free to let us know about it.

5 / 5 Share
Jan. 14, 2021

Syncee provides great solution for datafeed management. I have already two stores using this app and very happy with results. Some other companies might be cheaper but you get what you paid for. If you looking for reliable product inventory management they the best in the business.

Store Using app Total reviews Average rating
Ovsonet Ltd - AVT About 1 year 3 5.0
Developer Reply

Thank you so much for your feedback about our service. We are happy that you are satisfied with what we offer. If anytime you have a question, feel free to contact us, we are always here and ready to help.

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