Syncee for Suppliers
Sell wholesale or dropship to retailers worldwide
Rating
4.8
feedback
184
chart
#436
All reviews
Review RSS Feed
Dec. 27, 2023
Great customer service ever!! Easy to build in
Hi there, We're happy you had such a positive experience with our customer service team! Making things easy and convenient for our users is always a top priority. If you need any further assistance or have more questions, don't hesitate to reach out. Thank you for choosing us!
Dec. 21, 2023
Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.
Hi there, That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.
Nov. 21, 2023
So far I am very happy with the responsive, helpful support team and the platform itself.
Hi there, Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!
Oct. 19, 2023
easy fast and realiable, can't ask much more... oh yes, sales sales sales
Hi there, Thank you so much for your review, and for choosing Syncee. We are happy you find our service fast and reliable. We wish you all success with your business. Thank you for being a member of our community!
Sept. 14, 2023
Frunzina has been very nice, patient and she has answered all my questions. 10 over 10.
Hi there, Thank you so much for your review. We are super happy that you rated Fruzsina's support so high :) It means so much to her and the whole team. Thank you for being a member of our community!
Aug. 18, 2023
Very efficient and Brilliant system to connect store! I have worked on various suppliers platforms and this is by far best! Thank you Syncee
Hi there, Thank you so much for your review. It means so much to us to see you find Syncee the best supplier platform on the market. Thank you! :)
July 28, 2023
Set up was smooth and customer service was very helpful. Looking forward to see how this works, hopefully helping to expand into different markets.
Hi there, Thank you so much for your review. We are delighted to see that you have found the onboarding smooth and fine and that you are satisfied with our customer service. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
May 18, 2023
The best so far! It's easy, they have everything you can ask for. And the customer service are top notch.
Thank you so much for your review. We are happy that you are a member of our community. If anytime you have a question about our application, please do not hesitate to reach out to us. Our customer support team is here for you :)
May 14, 2023
You ask "what makes me think it's waiting for approval?" How about the big screen that says "Wait for approval"!!! Stuck on waiting for approval for months. I sent a email asking why my products are not being listed. I got a reply saying they were in automatic product listing and working fine. Yes but you've never fully approved the account so you are replying to something that has nothing to do with the problem. I got a reply and they say it's working normal. If that's true, then there is no activity, not anything. After months its doing nothing for me. How can I give a positive review for something that was just a waste of time? I'm ready to delete this app Update* I sent them a screen shot and they stopped replying...
We are sorry to read your review. Please let us refer back to our correspondence where we kindly asked you why you think your account has not been approved. Your Syncee account is up and running and your products are available on Syncee Marketplace. If you log in to your Syncee account, you can check the products that have been synchronized from your online store, in the My Products menu. We have gotten in touch with you again, and we would like to kindly ask you to reply to our message so we can get a better understanding of what you experienced. Our team is here to help you.
May 2, 2023
I like the app. Its fast and responsive and i dont have any problems with it for now :) Hope that will stay so :) Regards, Shop4EV
Thank you for your review and for being a member of our community. Anytime you have a question about Syncee, please feel free to reach out to us. We are always happy to help you :)
April 4, 2023
Miss.Judit Lep is such a professional and efficient team leader, we are a brand with more than 1200 SKUS and Judit has been with us from kick off meeting to help us getting everything right in less than 2 days, Her professional guidance and clear instruction step by step made everything so easy and smooth. I am so grateful for this, now everything is set up, look forward to our mutual success very soon! Thank you Judit!
Thank you so much for your review. We are absolutely thrilled by your feedback, and Judit is also very happy about your kind words :) Thank you for being a member of our community! We wish you all success with your business!
March 30, 2023
I have just entered the platform recently, the support I have received from Judit was remarkable. She is very helpful and explains everything in detail, such a practical vibe I get from the app and also Judit :) I wish to gain another dimension in my brand distribution through Syncee, I have wishful thinking for the coming summer season.
Thank you so much for your kind words. We are happy you are a member of our community. In case of any questions, please always feel free to reach out to our support team, we are here for you!
March 24, 2023
Fruzsina has been a blessing to work with. She was able to help address my problems with onboarding and helped make a few adjustments based on another person's review in setting up certain settings. I will have a follow up review later on to see how this channel does. Give it a whirl!
Thank you so much for your review and for joining our community! We are more than happy to see that you are satisfied with the overall service Syncee offers. If anytime you have a question, please feel free to reach out to us. We are always here for you.
March 8, 2023
I was reached by Judit telling me about this app and how it might help me get them products out in from of so many Pet Stores. I need to talked to here as I don't like just emails. Judit was very kind and we did a zoom call where at this time she answered all of my question, and showed me around apps platform. I highly recommend this app so far. I went live and within a couple of hours I already had a store on board it was just a great feeling. Thank you Judit for your help and I look forward to a long partnership with Syncee.
Thank you so much for your kind words. Judit will be delighted to read your review! :) We wish you all success with your business, and in case of any questions, we are always here for you. Welcome to our community!
Feb. 20, 2023
What this app lacks in user friendliness it makes up for in excellent customer service. The app is easy to install and get running if you wish to open up your whole Shopify catalog to all stores anywhere in the world. However, the problems start if you only want a portion of your catalog listed on Syncee Marketplace and/or if you want to have control over where your brand is sold. None of these controls can be implemented intuitively on the back end by the supplier himself/herself. The back end of the app is a bit clunky, and one important thing that's missing is the ability to see how our supplier listings appear on Syncee Marketplace and rearrange listings as needed (e.g. I would like to have my bestsellers listed at the top of my supplier page). Despite all of that, Syncee customer service is fantastic, and that's the real redeeming quality of this app. I had to go back-and-forth with them several times to have the things I wanted accomplished done (only partial upload of my Shopify catalog, ability to manually approve or reject retailers), and Judit - who I worked with - was absolutely professional, responded fast, in a friendly manner, and was very helpful answering my questions and giving step-by-step instructions for enabling the features I needed. So, although there is room for improvement on the technical side of the app, the customer service is top-notch, and I'd be definitely willing to amend this review once those tech things are better resolved.
Thank you for your review. It's great to see you find our customer support excellent and that you love how Syncee helps you with your business. We are constantly evolving our application, and as your opinion is very important to us, we are going to keep in mind your thoughts. If anytime you have a question about how Syncee works, we are always happy to help you on how you can best use our platform and make the most out of our solutions.
Feb. 14, 2023
stò provando questa app trovata nello store, per ora tutto ok. L'assistenza molto gentile e veloce vediamo cosa succede.
Thank you so much for your review. We are happy you have joined Syncee and it's great to see you are satisfied with our service. In case of any questions, please feel free to reach out to us anytime. We are here for you.
Feb. 8, 2023
The Team at Syncee was incredibly responsive and knowledgeable in helping me get my supplier profile up and running. Definitely recommend.
Thank you so much for your review. We are happy to welcome you to our community! In case of any questions, please feel free to reach out to us anytime. We are here for you!
Feb. 1, 2023
The onboarding process is a breeze. The set-up process is stress-free. Everything works quickly and steadily. I want to thank Judit for her assistance during the onboarding. Best wishes to you guys!
Thank you so much for your kind words. We are more than happy to see you are satisfied with the overall service Syncee offers. If anytime you have a question, please feel free to reach out to us. We are here for you. Thank you for being a member of our community!
Jan. 31, 2023
Very nice app! Our retaier now can dropship from us easily! I hope It enable us to adjust the supplier price and product details, etc. The vendor portal can be more user friendly. pros: it automatically sync everything！
Thank you so much for your review. We are happy you are a member of our dropshipping community and that you offer your products to retailers on Syncee Marketplace. Your feedback is really important to us! If anytime you have a question, please feel free to reach out to us via email or in-app chat. We are here for you!
Jan. 12, 2023
Excellent customer service. Hoping to utilize this app to gain more business. Thank you so much for your help.
Thank you so much for your kind words. We are more than happy you are a member of our community! In case of any questions, we are always here for you. We wish you much success with your business!