Syncee for Suppliers
Sell wholesale or dropship to retailers worldwide
Rating
4.8
feedback
174
chart
#438
All reviews
Review RSS Feed
March 7, 2024
The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.
Hi there, Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.
March 1, 2024
At first I was a bit skeptical but made the decision to follow through. The on boarding process with Syncee was fast and easy. Fruzsina and Judit were very helpful during our scheduled demo. All my immedaite questions were answered. Chris CW Dressings
Hi there, Thank you for your review. We are so happy you have chosen Syncee and that you are satisfied with the help of Fruzsina and Judit, and with our solutions as well. In case of any questions, we are here for you.
Feb. 29, 2024
Seemless integration and outstanding customer service and support
Hi there, Thank you for choosing Syncee, and for your review as well. It's great to see you find our solutions seamless and outstanding. In case of any questions, our support team is always here for you.
Feb. 29, 2024
Great help and fast responses setting this app up on my Shopify. Thanks, Fruzsina for all your help. Fingers crossed the sales start to come through soon as I can't comment on this part yet!
Hi there, Thank you for the positive feedback about Fruzsina's assistance setting up the app on your Shopify store. We appreciate your understanding as you begin using Syncee, and we hope sales meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.
Feb. 28, 2024
I just installed the app and small problem but the customer service was great and fast thanks Fruzsina for all of your help.
Hi there, We're glad to hear our customer service team, especially Fruzsina, was able to help resolve your initial questions quickly. We strive to provide the best possible experience, and your feedback is valuable. Please don't hesitate to reach out if you have any further questions.
Feb. 21, 2024
We look forward to our collaboration, the best support with full product listing, which was very easy.
Hi there, Thank you for the fantastic review! We're happy you're finding our support helpful and listing your products was a breeze. We are happy you are a member of our community!
Jan. 31, 2024
I dropped the 3-star review to 1-star after the misleading and dishonest response to my review. ----- Very average. Many better options. After signing up, zero support, but they did upsell me. Asked for customer service once and received a completely inadequate response. I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there, We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response. If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
Jan. 17, 2024
Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!
Hi there, Thank you for your review. We're happy to hear that the installation process was easy for you and that Fruzsina promptly resolved any questions you encountered. We're excited to be a part of your business growth with Syncee!
Jan. 17, 2024
Assistenza veloce e molto efficace! Fruzsina mi ha aiutato risolvere i problemi technici velocemente.
Hi there, Thank you for the 5-star review! We're delighted to hear that our support was fast and effective. We appreciate your positive feedback and look forward to assisting you again in the future.
Dec. 27, 2023
Great customer service ever!! Easy to build in
Hi there, We're happy you had such a positive experience with our customer service team! Making things easy and convenient for our users is always a top priority. If you need any further assistance or have more questions, don't hesitate to reach out. Thank you for choosing us!
Dec. 21, 2023
Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.
Hi there, That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.
Nov. 21, 2023
So far I am very happy with the responsive, helpful support team and the platform itself.
Hi there, Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!
Nov. 21, 2023
I recently integrated Syncee for Suppliers into my Shopify store, and I couldn't be more satisfied with the experience. The installation process was a breeze, and the setup was exceptionally smooth. The user-friendly interface made it easy for me to navigate through the app's features without any problems. What stood out the most was the efficiency of the customer service. Moreover, the customer support team deserves special mention. Their response time is impressively quick, and their dedication to solving any issues efficiently reflects a commitment to customer satisfaction.
Hi there, We're happy to hear your experience with Syncee for Suppliers was seamless! Our team works hard to ensure a user-friendly interface and top-notch support. Thank you for your kind words and choosing us for your Shopify store.
Oct. 19, 2023
easy fast and realiable, can't ask much more... oh yes, sales sales sales
Hi there, Thank you so much for your review, and for choosing Syncee. We are happy you find our service fast and reliable. We wish you all success with your business. Thank you for being a member of our community!
Sept. 14, 2023
Frunzina has been very nice, patient and she has answered all my questions. 10 over 10.
Hi there, Thank you so much for your review. We are super happy that you rated Fruzsina's support so high :) It means so much to her and the whole team. Thank you for being a member of our community!
Aug. 18, 2023
Very efficient and Brilliant system to connect store! I have worked on various suppliers platforms and this is by far best! Thank you Syncee
Hi there, Thank you so much for your review. It means so much to us to see you find Syncee the best supplier platform on the market. Thank you! :)
July 28, 2023
Set up was smooth and customer service was very helpful. Looking forward to see how this works, hopefully helping to expand into different markets.
Hi there, Thank you so much for your review. We are delighted to see that you have found the onboarding smooth and fine and that you are satisfied with our customer service. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
May 18, 2023
The best so far! It's easy, they have everything you can ask for. And the customer service are top notch.
Thank you so much for your review. We are happy that you are a member of our community. If anytime you have a question about our application, please do not hesitate to reach out to us. Our customer support team is here for you :)
May 14, 2023
You ask "what makes me think it's waiting for approval?" How about the big screen that says "Wait for approval"!!! Stuck on waiting for approval for months. I sent a email asking why my products are not being listed. I got a reply saying they were in automatic product listing and working fine. Yes but you've never fully approved the account so you are replying to something that has nothing to do with the problem. I got a reply and they say it's working normal. If that's true, then there is no activity, not anything. After months its doing nothing for me. How can I give a positive review for something that was just a waste of time? I'm ready to delete this app Update* I sent them a screen shot and they stopped replying...
We are sorry to read your review. Please let us refer back to our correspondence where we kindly asked you why you think your account has not been approved. Your Syncee account is up and running and your products are available on Syncee Marketplace. If you log in to your Syncee account, you can check the products that have been synchronized from your online store, in the My Products menu. We have gotten in touch with you again, and we would like to kindly ask you to reply to our message so we can get a better understanding of what you experienced. Our team is here to help you.
May 2, 2023
I like the app. Its fast and responsive and i dont have any problems with it for now :) Hope that will stay so :) Regards, Shop4EV
Thank you for your review and for being a member of our community. Anytime you have a question about Syncee, please feel free to reach out to us. We are always happy to help you :)