All reviews

Rating Breakdown

  • 5
    94% (155 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 88% (145)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2024

Fruzsina was a great help. She got us approved quickly, made some useful changes in our account, and was quick to do it all.

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you so much for your review. We are happy that onboarding to Syncee was a joyful experience for you. Thank you for being a member of our community. We are always here for you.

5 / 5 Share

April 24, 2024

This review is based on the customer service: We are just starting out with this app, but so far, they are great! We don't know our way around Syncee just yet, so with all of our questions came professional and clear answers. Fruzsina has been a great help in our starting process as suppliers on Syncee.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words. We are happy that Fruzsina was of great help for you setting up your account. Anytime you have a question, we are here for you.

5 / 5 Share

Dec. 10, 2024

customer services they are all great.

Store

i-Watch

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We are happy you are satisfied with our application and our customer service. Thank you for being a member of our community.

5 / 5 Share

April 12, 2024

The app is very flexible and the support staff is extremely helpful in getting it set up!

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. We are grateful for you for being a member of our community, and it is amazing to see you have had a great experience with our support team. We are always here for you.

5 / 5 Share

March 27, 2024

I am not sure about my selling experience, yet, but the customer service experience is superb.

Using app

24 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you for your review and for being a member of our community. If anytime you have a question, please do not hesitate to reach out to us. Our support team is here for you anytime you need help.

5 / 5 Share

March 8, 2024

Easy to use. Very modern and clear platform. Perfect place for the 21th century to make B2B businesses. We absolutely recommend it.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for the amazing review! That's exactly what we strive for - an easy-to-use, modern platform suitable for all businesses! We're so happy you are a member of our community.

5 / 5 Share

March 8, 2024

Very good professional and prompt support by Fruzsina

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. It means a lot to know Fruzsina's support was professional and prompt. We're happy to have such a valuable member on our team, and we are glad that you are a member of the Syncee community now.

5 / 5 Share

March 7, 2024

Super easy to configure, and I love the support team, very quick to answer the questions.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. We're glad to hear setting up Syncee was a breeze! Our support team is always happy to help, and their quick response times are fantastic to hear. Thank you for joining our community!

4 / 5 Share

March 7, 2024

The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.

5 / 5 Share

March 1, 2024

At first I was a bit skeptical but made the decision to follow through. The on boarding process with Syncee was fast and easy. Fruzsina and Judit were very helpful during our scheduled demo. All my immedaite questions were answered. Chris CW Dressings

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. We are so happy you have chosen Syncee and that you are satisfied with the help of Fruzsina and Judit, and with our solutions as well. In case of any questions, we are here for you.

5 / 5 Share

Feb. 29, 2024

Seemless integration and outstanding customer service and support

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you for choosing Syncee, and for your review as well. It's great to see you find our solutions seamless and outstanding. In case of any questions, our support team is always here for you.

5 / 5 Share

Feb. 29, 2024

Great help and fast responses setting this app up on my Shopify. Thanks, Fruzsina for all your help. Fingers crossed the sales start to come through soon as I can't comment on this part yet!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for the positive feedback about Fruzsina's assistance setting up the app on your Shopify store. We appreciate your understanding as you begin using Syncee, and we hope sales meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

Feb. 28, 2024

I just installed the app and small problem but the customer service was great and fast thanks Fruzsina for all of your help.

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're glad to hear our customer service team, especially Fruzsina, was able to help resolve your initial questions quickly. We strive to provide the best possible experience, and your feedback is valuable. Please don't hesitate to reach out if you have any further questions.

5 / 5 Share

Feb. 21, 2024

We look forward to our collaboration, the best support with full product listing, which was very easy.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for the fantastic review! We're happy you're finding our support helpful and listing your products was a breeze. We are happy you are a member of our community!

1 / 5 Share

Jan. 31, 2024

I dropped the 3-star review to 1-star after the misleading and dishonest response to my review. ----- Very average. Many better options. After signing up, zero support, but they did upsell me. Asked for customer service once and received a completely inadequate response. I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.

Using app

10 months

Total reviews

25

Average rating

4.2

Developer Reply

Hi there, We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response. If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.

5 / 5 Share

Jan. 17, 2024

Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. We're happy to hear that the installation process was easy for you and that Fruzsina promptly resolved any questions you encountered. We're excited to be a part of your business growth with Syncee!

5 / 5 Share

Jan. 17, 2024

Assistenza veloce e molto efficace! Fruzsina mi ha aiutato risolvere i problemi technici velocemente.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star review! We're delighted to hear that our support was fast and effective. We appreciate your positive feedback and look forward to assisting you again in the future.

5 / 5 Share

Dec. 27, 2023

Great customer service ever!! Easy to build in

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're happy you had such a positive experience with our customer service team! Making things easy and convenient for our users is always a top priority. If you need any further assistance or have more questions, don't hesitate to reach out. Thank you for choosing us!

5 / 5 Share

Dec. 21, 2023

Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.

5 / 5 Share

Nov. 21, 2023

So far I am very happy with the responsive, helpful support team and the platform itself.

Using app

10 days

Total reviews

13

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!