Syncee for Suppliers
Syncee for Suppliers
Rating
4.8
feedback
173
chart
#1,402
All reviews
Rating Breakdown
Review RSS Feed
Oct. 8, 2023
Top Application :)
Hi there, Thank you so much for your kind feedback on our service. We are so happy that you are here with us! :)
Sept. 19, 2023
That's a great app. I will recommend it to my friend. and the costomer services are pretty great..
Hi there, Thank you so much for your review. We appreciate your recommendation! Please whenever a question arises, do not hesitate to reach out to us, we are always happy to assist you.
Sept. 14, 2023
Frunzina has been very nice, patient and she has answered all my questions. 10 over 10.
Hi there, Thank you so much for your review. We are super happy that you rated Fruzsina's support so high :) It means so much to her and the whole team. Thank you for being a member of our community!
Aug. 18, 2023
Very efficient and Brilliant system to connect store! I have worked on various suppliers platforms and this is by far best! Thank you Syncee
Hi there, Thank you so much for your review. It means so much to us to see you find Syncee the best supplier platform on the market. Thank you! :)
Aug. 16, 2023
I received an amazing amount of professional help in installing the app and setting up the processes. If I had any questions, I got answers almost immediately. Very fast and very good communication with the staff. Fruzsi is an elf, she helped me a lot, patiently showed me everything all the time, even handled my strangest questions very well. I am very satisfied with the service, it was smooth and easy to set everything up. Thank you! I highly recommend the app.
Hi there, Thank you so much for your kind words on our service. We are happy you are satisfied with the overall service we offer, and we are always happy to help you! Thank you for being a member of our community!
Aug. 9, 2023
Fantastica l'assistenza! Consiglio vivamente di dare un aumento a Fruzsina per la sua gentilezza e disponibilità.
Hi there, Thank you so much for your feedback on our solutions and our customer service. Fruzsina was delighted to see your words, it means so much to her and us as well. We wish you a flourishing business!
July 28, 2023
Set up was smooth and customer service was very helpful. Looking forward to see how this works, hopefully helping to expand into different markets.
Hi there, Thank you so much for your review. We are delighted to see that you have found the onboarding smooth and fine and that you are satisfied with our customer service. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
July 31, 2023
So far so good. Very fast synch, large retailers/dropshippers pool. Some limitation, quite common to all similar marketplaces I was used to in the US, but support has been very responsive in finding a solution.
Hi there, Thank you so much for your kind words about our service. We are more than happy that our support team is of great help to you, and we are delighted to see that you love our platform. If anytime you have a question about Syncee, please know that we are here for you :)
July 6, 2023
I have not yet made any sales but Judit from Syncee was very helpful and I appreciated her assistance. She found I had made a few mistakes in the process of setting up my shipping rates and kindly pointed them out and made recommendations so my site would be complete and customers would be able to make purchases with out any issues. She is available if I need any help or have questions. I highly recommend having her help with your set up.
Hi there, Thank you for your kind words. We are so happy to see that you are satisfied with the overall service we offer. Judit is also delighted that she could be of great help to you. In case of any questions, we are here for you!
May 18, 2023
The best so far! It's easy, they have everything you can ask for. And the customer service are top notch.
Thank you so much for your review. We are happy that you are a member of our community. If anytime you have a question about our application, please do not hesitate to reach out to us. Our customer support team is here for you :)
May 14, 2023
You ask "what makes me think it's waiting for approval?" How about the big screen that says "Wait for approval"!!! Stuck on waiting for approval for months. I sent a email asking why my products are not being listed. I got a reply saying they were in automatic product listing and working fine. Yes but you've never fully approved the account so you are replying to something that has nothing to do with the problem. I got a reply and they say it's working normal. If that's true, then there is no activity, not anything. After months its doing nothing for me. How can I give a positive review for something that was just a waste of time? I'm ready to delete this app Update* I sent them a screen shot and they stopped replying...
We are sorry to read your review. Please let us refer back to our correspondence where we kindly asked you why you think your account has not been approved. Your Syncee account is up and running and your products are available on Syncee Marketplace. If you log in to your Syncee account, you can check the products that have been synchronized from your online store, in the My Products menu. We have gotten in touch with you again, and we would like to kindly ask you to reply to our message so we can get a better understanding of what you experienced. Our team is here to help you.
May 2, 2023
I like the app. Its fast and responsive and i dont have any problems with it for now :) Hope that will stay so :) Regards, Shop4EV
Thank you for your review and for being a member of our community. Anytime you have a question about Syncee, please feel free to reach out to us. We are always happy to help you :)
April 21, 2023
since they dont accept CBD products on their platform a 1 star rating from me!! i dont understand how an app developer has to decide what i have to sell !
Currently, the payment solutions available on Syncee are PayPal and Stripe. This is how retailers can pay for the products to the suppliers. As CBD products are prohibited based on both PayPal's and Stripe's Terms and Conditions, unfortunately, we are not able to accept suppliers who want to offer these products on Syncee Marketplace. We apologize for not being able to accept your products. Thank you so much for your kindest understanding.
April 4, 2023
Miss.Judit Lep is such a professional and efficient team leader, we are a brand with more than 1200 SKUS and Judit has been with us from kick off meeting to help us getting everything right in less than 2 days, Her professional guidance and clear instruction step by step made everything so easy and smooth. I am so grateful for this, now everything is set up, look forward to our mutual success very soon! Thank you Judit!
Thank you so much for your review. We are absolutely thrilled by your feedback, and Judit is also very happy about your kind words :) Thank you for being a member of our community! We wish you all success with your business!
March 30, 2023
I have just entered the platform recently, the support I have received from Judit was remarkable. She is very helpful and explains everything in detail, such a practical vibe I get from the app and also Judit :) I wish to gain another dimension in my brand distribution through Syncee, I have wishful thinking for the coming summer season.
Thank you so much for your kind words. We are happy you are a member of our community. In case of any questions, please always feel free to reach out to our support team, we are here for you!
March 24, 2023
Fruzsina has been a blessing to work with. She was able to help address my problems with onboarding and helped make a few adjustments based on another person's review in setting up certain settings. I will have a follow up review later on to see how this channel does. Give it a whirl!
Thank you so much for your review and for joining our community! We are more than happy to see that you are satisfied with the overall service Syncee offers. If anytime you have a question, please feel free to reach out to us. We are always here for you.
March 22, 2023
So far so good. I just set up the app and my products are now live. Fruzsina was a big help when needing to adjust the products that are syncing.
Thank you so much for your kind words. Fruzsina will be delighted to see your review. If anytime you have a question, please feel free to reach out to us. We are always here for you. Welcome to our community!
March 8, 2023
I was reached by Judit telling me about this app and how it might help me get them products out in from of so many Pet Stores. I need to talked to here as I don't like just emails. Judit was very kind and we did a zoom call where at this time she answered all of my question, and showed me around apps platform. I highly recommend this app so far. I went live and within a couple of hours I already had a store on board it was just a great feeling. Thank you Judit for your help and I look forward to a long partnership with Syncee.
Thank you so much for your kind words. Judit will be delighted to read your review! :) We wish you all success with your business, and in case of any questions, we are always here for you. Welcome to our community!
Feb. 20, 2023
What this app lacks in user friendliness it makes up for in excellent customer service. The app is easy to install and get running if you wish to open up your whole Shopify catalog to all stores anywhere in the world. However, the problems start if you only want a portion of your catalog listed on Syncee Marketplace and/or if you want to have control over where your brand is sold. None of these controls can be implemented intuitively on the back end by the supplier himself/herself. The back end of the app is a bit clunky, and one important thing that's missing is the ability to see how our supplier listings appear on Syncee Marketplace and rearrange listings as needed (e.g. I would like to have my bestsellers listed at the top of my supplier page). Despite all of that, Syncee customer service is fantastic, and that's the real redeeming quality of this app. I had to go back-and-forth with them several times to have the things I wanted accomplished done (only partial upload of my Shopify catalog, ability to manually approve or reject retailers), and Judit - who I worked with - was absolutely professional, responded fast, in a friendly manner, and was very helpful answering my questions and giving step-by-step instructions for enabling the features I needed. So, although there is room for improvement on the technical side of the app, the customer service is top-notch, and I'd be definitely willing to amend this review once those tech things are better resolved.
Thank you for your review. It's great to see you find our customer support excellent and that you love how Syncee helps you with your business. We are constantly evolving our application, and as your opinion is very important to us, we are going to keep in mind your thoughts. If anytime you have a question about how Syncee works, we are always happy to help you on how you can best use our platform and make the most out of our solutions.
Feb. 14, 2023
stò provando questa app trovata nello store, per ora tutto ok. L'assistenza molto gentile e veloce vediamo cosa succede.
Thank you so much for your review. We are happy you have joined Syncee and it's great to see you are satisfied with our service. In case of any questions, please feel free to reach out to us anytime. We are here for you.