All reviews

Rating Breakdown

  • 5
    93% (177 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (7 ratings)
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5 / 5 Share

Jan. 15, 2020

Works well, really easy to use. Syncio team is very efficient and have very good customer service Great Job !

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 7, 2020

Seems to work well. I've only come across one major issue: We have a lot of bundles and use the Bundles app that sets the inventory of the bundle based on the inventory totals of the individual products. Syncio inventory sync seems to be triggered by either a Paid Order, or manual inventory edit... but if another app like Bundles adjusts the inventory of an individual product (because a bundle was sold), Syncio's sync is not triggered and does not sync the inventory. If an individual product of that bundle is sold, then sync is triggered and inventory levels on the source store catch up. This will become problematic if you have a lot of bundled products like we do... not sure of a good way to do bundles yet with this app and we don't really want to have to manually assign x number of items to multiple bundles in our source store.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for your feedback. We're looking into compatibility with the Bundles app and other options. We're getting more requests to offer bundles and we'll look to make this work soon!

5 / 5 Share

Jan. 6, 2020

very responsive and good service. The sync function is really easy to use and the team can provide the solution quickly.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

The perfect solution for managing multiple stores, it's being improved all the time and the support is top notch

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

This app has been instrumental in syncing data between our wholesale and retail stores. The team is very consistent about responding in about one business day and has always been very generous with their time and support. Syncio is definitely one of our preferred App publishers for our 2 Shopify stores.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Our customers are why we exist so we really put in the effort to make sure that you are getting the most out of Syncio. Looking forward to providing tremendous value to you in the future!

5 / 5 Share

Nov. 27, 2019

I can say so many positive things about Syncio, the app itself is wonderful and the support team / people are brilliant ! Amazing customer service which means so much when one is new to it all. Thank you very much, especially Rayman who has been a fantastic support and help!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Long Time waiting for an app like this!! Thanks guys for the great perfomance App and the closest customer service!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

The app is a little confusing at first, but most of the problems were due to user error. But the support team is REMARKABLE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

awesome app, even handles things like only syncing one inventory location. highly recommended! 5 stars!

Store

NIKIN

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Great app that we use to synch 3 stores. Excellent customer support. Rayman and the team have been on top of all support requests in a super timely fashion.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

We duplicated our website to launch a secondary US store and Rayman and the Syncio team have been nothing but helpful, responsive and a pleasure to work with. The sync has been going really well and this app is exactly what we needed. Thank you!!!

Store

Piyama

Using app

Over 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 29, 2019

100% Recommend! Customer Service is responsive and OUTSTANDING! They are proactive at solving issues and super friendly. Best Inventory Managment intergration so far. A+

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

This is a Fantastic App and the Customer support (Rayman) I received was just brilliant. I cannot stress enough how great it was to have support at hand (I'm not the best at IT) and even though it actually wasn't tricky at all - it was great to have the help there. Thank you so much!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

I cannot overstate how integral Syncio has been for our growing business (simpleswitch.org) We couldn't maintain relationships with source stores or scale without all the capabilities we've gained from Syncio. They are hugely personal and responsive if anything goes wrong or if I don't understand something. Thanks Syncio!

Using app

Over 2 years

Total reviews

11

Average rating

4.7

Developer Reply

It's a pleasure to work with you Rachel and team at Simple Switch! We're really proud to be a part of what you're building!

5 / 5 Share

Sept. 4, 2019

Syncio was vital in ensuring the wholesale part of my client's store synced seamlessly with the retail side. Rayman, Jimmy and the team even went to the effort of customising it to suit my specific needs and talking me through how to use it over the phone. Great add on and great support! Thanks for going the extra mile to help me.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We try our very best to meet our customers needs. Super happy that you are satisfied with Syncio!

5 / 5 Share

Aug. 23, 2019

Incredibly easy to use on the back end and a massive timesaver for my team! Would definitely recommend this app for all companies when needing to sync inventory!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! We love working with Outland Denim!

5 / 5 Share

Aug. 13, 2019

Syncio is instrumental in enabling our client's store, For Me By Dee (https://www.formebydee.com), to expand from Australia to United States. It's real-time inventory sync works like a charm, and works with consumers as well as stockists. We had some questions and their support was very prompt and helpful. About POPNOD (https://www.popnod.com): We are a marketing studio that champions women-led brands. We help the stories that matter be heard.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words. You have a very inspiring business and Syncio is very proud to be working with you

5 / 5 Share

Aug. 13, 2019

Syncio is instrumental in enabling our client's store, For Me By Dee USA (https://www.formebydee.co) to expand from Australia to United States. It's real-time inventory sync works like a charm, and works with consumers as well as stockists. We had some questions and their support was very prompt and helpful. About POPNOD (https://www.popnod.com) - We are a marketing studio that champions women-led brands. We help the stories that matter be heard.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

Currently using this app to sync inventory across all my stores. Would be great if they had a feature to create SKUs from my source store to all of the destination stores, but the other features of the syncing are done fantastically. Also, the support level is one of the top I have ever seen. Really recommend this service for services that have multiple shops on Shopify.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the feedback! We pride ourselves on our customer support. The ability to auto create SKUs from your source store feature is coming soon! We look forward to helping Althea grow in the future!