Rating
4.7
feedback
89
chart
#1,450
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
0%
-
Less than a month
15%
-
Less than a year
48%
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More than a year
34%
Reviews Summary
SyncLogic is highly praised for its excellent customer support, with users highlighting the dedication and responsiveness of the team, particularly Shane. The app is described as a game-changer, saving time and solving crucial inventory syncing problems for businesses. Users appreciate the seamless functionality of SyncLogic, its versatility in syncing product attributes, and the value it provides. However, there are some concerns raised about pricing, lack of certain features like theme changes, and occasional issues with syncing accuracy and data loss. Overall, the app is recommended for its efficiency, support, and ease of use.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 7, 2024
Shane went the extra mile to make it happen.Don't be afraid to get into more detail about what ever your needs are !
Oct. 4, 2024
We have been using Synclogic for a few years now, while the app does what it says on the can, and functions exactly how one would expect. The reason for my 5 star is review is the excellent support that Shane and his team provides. Super helpful, willing to work with you to get everything just how you want it, and always available. Really stellar support. 5/5 would recommend!
Thank you so much for the positive review. I really enjoyed working with you directly and enjoyed the challenge of finding solutions for your needs on this. Thanks for being such a long standing customer and such a pleasure to work with. - Shane
Sept. 13, 2024
Thanks for giving us 5 stars. But it appears this shop has never actually used SyncLogic and you haven't reached out to us for customer service. Did we work with you on some other shop? To what do we owe the 5 star review?
Sept. 10, 2024
SyncLogic is a game-changer! I needed a feature added that was crucial to my business, and Shane went the extra mile to make it happen. His dedication and hands-on approach were impressive, and the quick response showed how much they care about their customers. If you're looking for top-notch service and a product that delivers, SyncLogic is the way to go. Highly recommend!
Thank you so much for the kind review! I genuinely enjoy finding solutions for shops and helping them thrive, and I'm glad to hear that came through. Let me know if there's anything else I can do for you. - Shane
July 4, 2024
We have used SyncLogic for almost 6 years now. It has been a huge time-saver for us and solves a really important problem for us, of quickly and seamlessly syncing products across multiple Expansion Stores. We have heard horror stories of other brands using other solutions to sync inventory and product details, and things taking too long to connect, resulting in huge oversells and inventory issues during heavy traffic time periods. We have never had any issues and have a huge amount of trust and respect for the SyncLogic Team and Product. Highly recommend.
Thanks so much for the very kind review. We have focused a lot of our efforts into the performance of syncing over the years and have managed to overcome a number of bumps along the way with the Shopify ecosystem through innovation. I'm so happy you've noticed.
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