Rating
4.5
feedback
84
chart
#812
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
50%
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More than a year
32%
Reviews Summary
SyncLogic is highly praised for its excellent customer support, with many users mentioning specific team members who went above and beyond to assist them. The app is commended for its seamless syncing capabilities, especially for managing inventory across multiple stores. Users appreciate the value and versatility of SyncLogic, allowing them to choose specific product attributes to sync. The positive themes in the reviews include fast and thorough support, ease of use, time-saving benefits, and the app's crucial role in streamlining drop-shipping operations. However, there are some concerns raised about pricing, lack of certain features like theme changes, and occasional issues with syncing accuracy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 31, 2024
App is working great. I needed a couple modifications based on my specific use and Shane was excellent. He jumped right on it and followed it all the way through to perfection. App is working great!
Thanks so much. You made my day. It was a pleasure helping you with your setup. Let me know if there's anything else we can do for you. - Shane
May 29, 2024
The SyncLogic support team is top-notch. They’re quick to respond and thorough in their assistance. No need to panic if you run into any issues—they’ve got your back!
Wow. Thanks for the positive review. What shop did we help you with? I can't find any history for the shop you reviewed us from. I want to make sure to recognize what we did right! :)
May 22, 2024
Shane helped me greatly solve some drop shipping issues, when above and beyond! He also reached out by phone, very pleasant to talk with! Took a few days of discovery and repair but all my problems with the how it sync'd got worked out! Don't be afraid to get into more detail about what ever your needs are !
Hi. I also sent you a message via the ticket you opened with more details. In short, we don't sync the POS field and it appears that perhaps with a recent Shopify change new products are defaulting to going to POS if you have that sales channel enabled. I've written a script to detect and fix this for you as a short term solution and hope to roll out a permanent solution in the coming days. Update May 17th - I've just released an update that prevents drop ship products from going to POS when SyncLogic creates them, so the issue you reported should now be fixed. - Shane
March 3, 2024
SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.
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