Synder for QuickBooks & Xero

I have just started using the app and have had a good experience so far. I had some issues getting it set up and customer service was wonderful. They were helpful and responsive. I will continue to use the app and update here as necessary. I would recommend this app

Synder has done a great job automating our accounting process for sales in Quickbooks & Shopify. We have been so impressed! Kiryl made sure we had the correct amount of syncs for our size business.

I am actually super impressed with this app. It takes all of the timely accounting work off of my plate and truly automates my transactions in QuickBooks. Snyder was one of the only apps that would work with QuickBooks Desktop Pro which is a huge plus for me (most others only work with QuickBooks Online which I don't have). I am very happy I found this app. Customer service is also extremely helpful. I had been playing around with the app for months trying to decided if it was right for me and they answered all of my questions even thought I wasn't technically a customer yet because my shop hadn't launched. I am now launched and have had some transactions to actually test and it works seamlessly for both Shopify and PayPal. Lizzie with customer service has been a big help making sure I have everything set up properly and to my liking and answering all of my questions. I would definitely recommend this app for your store.

James, Kiryl, and Lizzie have been super helpful as we configure everything to our needs. I like the app so far, totally customizable which is essential for our needs!

As COO of a bookkeeping firm I work with many apps that connect to QuickBooks and I have to say Lizzie and the Synder Team really do a fantastic job of support clients. They also have a great product with good options for customization. Since my first review I also need to add Anna and Tony are also really responsive and helpful. It appears the culture at Synder is customer focused. Great partner.

Just trying out this new app and so far it is excellent. Customer service from Lizzie was the best! She helped me troubleshoot and onboard perfectly!

I use Snyder to import and sync data from PayPal, Stripe and Shopify to our QuickBooks. The app does a great job, however, the best feature of the Snyder app is the customer service they provide. Not only are they available both by chat and live, but they respond almost immediately to any issue. One of their customer service associates, Lizzie, took a great deal of time to help us solve a very complex sync issue caused by us on our end. Many companies would simply tell you it isn't their app or problem that is the issue. Lizzie helped diagnose the underlying issue that allowed us to resolve a very frustrating problem She is great! I have also had the opportunity, when setting up the Snyder app to work with Ted. We went back and forth on a chat session until everything was set up and operating perfectly. Overall, as I said, app is great, but Lizzie is the best and Ted gets the job done.

This is exactly what i was looking for, I cant wait to start using this app to help streamline my business. Customer service has been great and Vita has been very tentative to our needs.

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...

Great app. I had a couple of questions and I scheduled a call and a zoom meeting. Darya’s customer services was amazing.

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

The App appears to do everything I want it to. Shopify payments & PayPal integration. Hopefully this will minimise my processes now.

I am using this app to sync my Shopify data with QB. It's super easy to use and when I did have a question regarding reconciliation, Lizzie helped me through it with some easy to understand resources. Would recommend to anyone looking to make the Shopify > QB process smooth!

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

Synder has been a complete life saver for our business. In terms of automating the process between Shopify & Quickbooks I couldn't think of a tool which could do a better job. The smart rules option is super handy for country based tax codes and the customer service, in particular Pauline and Helen have been incredibly responsive and helpful. Would highly recommend !

I must thank Lizie and her staff at Synder. There staff straighten out many problems with Quickbooks and with out Synder I do not know what I would have done. I do recommend to use this company. It will save you time and aggravation.

Synder is a huge time saver ! This is definitely the perfect tool if you run one or several Shopify stores and want to automize the accounting part of it into Quickbooks online. Basically, Synder will be able to do following tasks in bulk : create sales receipts in QBO, sync the Stripe payout and reconciliate both in Quickbooks in one-click. And it totally removes the hassle of accounting for Stripe fees, refunds or other e-commerce accounting specificts...

I needed some help with a question with the app and Lizzie in support was so helpful in researching my issue and giving me great information about how the product works and what I did or didn't need to do. Makes it nice to know that the product has such good support behind it.

Helen from customer service was very helpful and tried as much as possible to help when i had issues with the app.

I purchased this app because we use shopify for our organic maple farm to process our orders for both retail (our website) and pos (on farm sales). with our website through shopify, we can accept pay pal, amazon, apple etc... we are not a big company but when you get to the point of reconciling these accounts and reporting sales, journal entries are painful and the reporting in shopify at our level is not easy to navigate. We wanted an integration with Quick Books Desktop (not the online version). After searching around this company was my choice. The reason I chose them has to do with their response time during the support chats. So far all my problems were resolved in the chat and I am able to syn my QB and shopify together very easily. Special thanks to each of the representative at Synder for helping me through this process. Helen and Tony's were spot on with their help as was the initial person I talked to when I first landed on their website, Sasha. Top notch support that convinced me they know what they are doing and care about me as a customer. Thanks everyone for your help today!