Synder for QuickBooks & Xero for Shopify

Synder for QuickBooks & Xero

Effortless sales reconciliation with QuickBooks and Xero
Rating
4.8
Feedback
222
Reviews
Chart
#995
Shopify

All reviews

5 / 5 Share
March 30, 2021

Synder is a great app for seamlessly syncing transactions between Shopify & Quickbooks. Lizzie offered great customer support too!

Store Using app Total reviews Average rating
Karien Bredenkamp 3 months 1 5.0
5 / 5 Share
Aug. 6, 2026

Update 8/7/26 -A big thank you to Hendrick for all his help! He responded to our emails very promptly and actively worked to resolve our issues. He is responsible, attentive and highly professional! Update 3/22/23 - Phone support George has been super helpful and went above and beyond to solve the issues at hand. Not just doing his job but genuinely trying to solve problems! Update 7/15/22 - The support experience has deteriorated in the past months. The development team is taking extensive time (est. 1-3 weeks) to fix issues. Before then they were able to fix it within a week. Responses from the support team are generally longer than 24 hours, typically in the 48-72 range. The responses often don't solve the issue at hand and would require follow-up, which extends the already lengthy process. I've been using this app for more than half a year. Functionalities - outstanding. I use shopify payment, PayPal and Quickbooks. The integration is seamless, especially considering that Synder is a third party app and have to work with all these guys to get things right Support - extremely knowledgeable staffs who know the apps in and out and have knowledge on the accounting aspects too. Responsive, efficient and willing to help. I've never seen a support team that's this dedicated. Whenever I point out bugs, their dev team is usually able to resolve it or come up with a fix in the next several months. I wish I could have a dev team like this. Those are not easy fixes. Excellent App that automated our revenue process. Very helpful support as well - responsive and willing to help.

Store Using app Total reviews Average rating
PROJECTISR US Over 5 years 19 4.3
Developer Reply

Hello! We are sorry to hear about your experience. Our technical team always tries to deliver fixes as quickly as possible. However, some improvements can require more time, depending on what needs to be improved and how many resources have to be involved. Our support team gives updates on the technical fixes processed by devs as soon as they are available. We always try to find and suggest possible workarounds to the users, if there is no automated solution yet. We can see that the workaround for your case has been offered. Try it out and let us know what you think. If needed, we would be happy to schedule a call to make sure the suggested way works well. We would be glad to assist with any further questions.

5 / 5 Share
March 18, 2021

Kiryl explained to me that the transactions sync after the payout to the bank is received. I love this app and it saves us hours of time consuming labour to manually key in orders into quickbooks. Highly recommend.

Store Using app Total reviews Average rating
My Secret Store 1 day 1 5.0
5 / 5 Share
March 15, 2021

Snyder is a fantastic solution for Bookkeepers and Accountants wanting to properly reconcile e-commerce platforms to Quickbooks Online!

Store Using app Total reviews Average rating
Yomassage® 18 days 1 5.0
5 / 5 Share
June 9, 2021

After working with several different popular apps, I have determined this is a no-brainer as to the BEST platform. It works so easily and even does the matching process for bank deposits! The price is great and the support is great too (shout out to Kay & Kiryl for their patient help!). As an entrepreneur that is also a bookkeeper, I am happy that this app gets so much manual time off my back.

Store Using app Total reviews Average rating
Moskinto USA 3 months 1 5.0
5 / 5 Share
Feb. 24, 2021

These guys ROCK! The support is dead on. The configurations for different sales channels is not intuitive in some cases, but the support team has always been able to respond and/or fix any issues quickly. I used to book all revenue based on net deposits, now Synder books gross revenue and balances all the expenses associated with each sales channel in a clean easy way per settlement received. We also moved our inventory to QBO - Synder takes the orders made and keeps my QBO inventory as my source of truth for all sales channels. Still working through some issues, but the response has been good and so far, I'm happy we've chosen them.

Store Using app Total reviews Average rating
Tomb 45 24 days 3 5.0
5 / 5 Share
Feb. 24, 2021

We migrated from Sage50 to QBO and we used snyder to import transactions into QBO and it worked great. I had a question and the chat was fast and Kiryl was able to answer my questions quickly. Great service.

Store Using app Total reviews Average rating
Lynn & Liana Serveware 6 days 2 5.0
5 / 5 Share
Feb. 18, 2021

Had some trouble setting it up at first, but Tony really came through and the app is exactly what I needed to focus on sales and not stress about accounting.

Store Using app Total reviews Average rating
Air Daddy 28 days 1 5.0
5 / 5 Share
Feb. 17, 2021

As a food producer who sells direct to consumers on Shopify as well as at farmers markets, we needed a solution to help reconcile online payments through Shopify as well as in-person payments using Square. Our strength is in creating and selling granola, not doing accounting. Synder solved our issues for us, helping us reconcile bank deposits with sales - as well as sorting sales taxes for a number of taxing entities. The Synder support team was great, too, helping us onboard quickly.

Store Using app Total reviews Average rating
JuNula 4 months 3 5.0
5 / 5 Share
Feb. 17, 2021

very happy with this app. makes life really easy when using QBO. and the ladies from the support team are amazing. patient and the have all the answers. thanks Lizzie, Anastasia and Nataly. I recommend using Synder.

Store Using app Total reviews Average rating
La Môme Bijou About 17 hours 10 5.0
5 / 5 Share
Feb. 16, 2021

Thank you Oxy at Synder for your help with my Shopify issue. Thank you for help and speedy response.

Store Using app Total reviews Average rating
Lolablue Living 17 minutes 7 5.0
5 / 5 Share
Feb. 4, 2021

I've been using the app for a few months now and it integrates really well with QB! Not only can I have multiple payment accounts automatically sync through Synder, but I also created categorization rules to automatically apply the right labels to each transaction. On top of that, Lizzie from the customer support team is responsive and actually helpful. Would highly recommend for anyone looking to automate their QB more.

Store Using app Total reviews Average rating
NewBeeDrone 27 days 5 5.0
5 / 5 Share
Dec. 1, 2020

I use this app to help me to automate energing sales and payment data from Shopify to Quickbooks Online regardless via the payment was from Shopify CC processing or PayPal. The application not only brings over the payment but it also creates a sales receipt in QBO and then I would match the payments to them. It also separates the payment processing fees so I can track that separately. I do see some issues where some products that I sell online get created twice in the product / service list in QBQ that I need to clean up and merge, but not sure if that is a Synder issue or a shopify issue.

Store Using app Total reviews Average rating
AyurPrana 3 months 2 5.0
5 / 5 Share
Nov. 30, 2020

4 months into using it, I can tell you this app works great syncing the Shopify Store and POS transactions in QuickBooks. I was very impressed not only with their product, but with their top notch support and customer service as well.

Store Using app Total reviews Average rating
GOOD ROOTS 3 months 1 5.0
5 / 5 Share
Dec. 7, 2021

Have been using Shopify as a business for some years now and we are yet to find a better way of syncing our website transactions with our accounting software, in our case Quickbooks. Customer service is excellent and the app is easy to use. Highly recommend.

Store Using app Total reviews Average rating
Darzi Clothing Co. About 1 year 3 5.0
5 / 5 Share
Nov. 20, 2020

As our business grew, we found that we needed to move all of our books from a manual method to Quickbooks Online. We reviewed a few products and Synder looked like the one we wanted to try. First off let me say that I went into the usage of the app expecting something easy. And by that I mean, install, it goes, it's done. This app is not "easy" but when you think about it you're connecting Shopify to Quickbooks.. and cross populating a LOT of fields. It's not going to be plug and play. No app is. This will take some time to get set properly, there ARE questions you need to answer and things you need to know about how your books process. That's not an unreasonable request, and I think if you connect Shopify to Quickbooks, and you're not an accountant, you should expect it's gonna take you some time. That being said.... We were able to import an entire year's transactions from shopify into quickbooks. We get payments from shopify and paypal. We also get payments in multiple currencies. Synder was able to handle all of that. It works in the background now because it is set up properly. It works. NOW... here's the gotchas. This is my fault, not Synders. I bought the app, and pre-paid for credits. I clicked through really fast and imported everything... and realized I did it wrong. I just wasted all my pre-paid credits. This would be fine if it was a week of data. But I pulled 12 months in. My credits were gone. This all of a sudden became a very expensive project. I called support and explained the situation. 100% my fault, I'm a dummy, I set it up wrong, I screwed it up. They were kind enough to give me back a good percentage of credits. They didn't have to do that. I have placed a LOT of support calls. Support is online, via chat. They are responsive, fast, accurate, and solve the issues for me. Honestly, it's a really good app. My only warning, as I said... if you are linking shopify to ANY quickbooks account.... don't get an app and just click install and run, thinking it's going to be easy and solve your problems. It's not. No app will do that. It's customizable on purpose. But once you do it.... you're set. A great app. Take the time to do it right. I should also add that the support team has called me to check on me, and most recently Darya called to make sure everything was working properly from my support tickets I've sent in, and for a status and review if I had any feedback on stuff, so they could make the product better. Thank you for checking on us Darya!

Store Using app Total reviews Average rating
Curation Records About 2 months 6 5.0
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