All reviews

Rating Breakdown

  • 5
    88% (241 ratings)
  • 4
    8% (23 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

June 7, 2021

So far the Synder team has been wonderful. I needed their help with setting up the demo and spoke with two members of the team - Kay and Anna. They both were very patient and helpful. I look forward to exploring how the app can work for our business. We sell on both Amazon and Shopify.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

The App appears to do everything I want it to. Shopify payments & PayPal integration. Hopefully this will minimise my processes now.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2021

I am using this app to sync my Shopify data with QB. It's super easy to use and when I did have a question regarding reconciliation, Lizzie helped me through it with some easy to understand resources. Would recommend to anyone looking to make the Shopify > QB process smooth!

Store

BUCKETS

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2021

This is by far the best sync app I've tried. Super user friendly and the staff is so helpful. I had a problem with tax code while importation and Yar was able to help me in the best way. Thank you so much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2022

Synder has been a complete life saver for our business. In terms of automating the process between Shopify & Quickbooks I couldn't think of a tool which could do a better job. The smart rules option is super handy for country based tax codes and the customer service, in particular Pauline and Helen have been incredibly responsive and helpful. Would highly recommend !

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2021

We love Synder! This is definitely the perfect app if you have a Shopify stores and want to optimize the accounting part of it into Quickbooks online. Saves you a lot of time!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2021

I must thank Lizie and her staff at Synder. There staff straighten out many problems with Quickbooks and with out Synder I do not know what I would have done. I do recommend to use this company. It will save you time and aggravation.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Synder is a huge time saver ! This is definitely the perfect tool if you run one or several Shopify stores and want to automize the accounting part of it into Quickbooks online. Basically, Synder will be able to do following tasks in bulk : create sales receipts in QBO, sync the Stripe payout and reconciliate both in Quickbooks in one-click. And it totally removes the hassle of accounting for Stripe fees, refunds or other e-commerce accounting specificts...

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

This app is what you need if you need detailed reconciliation with Shopify and Quickbooks. The basic connection does surface level importing, but this app helps categorize your products, shopify fees, and taxes.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

This app is a life saver! It helped me to get current and organized, now staying organized will be so much easier. Thank you for making my life easier! And when I needed help, Kiryl was spot on and speedy! Thanks, Kiryl! Update 6/17 Today I needed help and Lizzie and Tony from Tech were amazing! speedy solution!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

This application has been very helpful in integrating Amazon with Quickbooks. It pulls in all transaction details into Quickbooks, and Ted also assisted with the Smart Rules to automate the assignment of the correct GL category I wanted based on the Description of the expense. Really surprised to receive help so late in the evening too - apparently they provide support 21/5. Thanks Ted!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

I needed some help with a question with the app and Lizzie in support was so helpful in researching my issue and giving me great information about how the product works and what I did or didn't need to do. Makes it nice to know that the product has such good support behind it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Helen from customer service was very helpful and tried as much as possible to help when i had issues with the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2021

Ted from the customer support is very helpful and makes your life easy when it comes setting up the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

I purchased this app because we use shopify for our organic maple farm to process our orders for both retail (our website) and pos (on farm sales). with our website through shopify, we can accept pay pal, amazon, apple etc... we are not a big company but when you get to the point of reconciling these accounts and reporting sales, journal entries are painful and the reporting in shopify at our level is not easy to navigate. We wanted an integration with Quick Books Desktop (not the online version). After searching around this company was my choice. The reason I chose them has to do with their response time during the support chats. So far all my problems were resolved in the chat and I am able to syn my QB and shopify together very easily. Special thanks to each of the representative at Synder for helping me through this process. Helen and Tony's were spot on with their help as was the initial person I talked to when I first landed on their website, Sasha. Top notch support that convinced me they know what they are doing and care about me as a customer. Thanks everyone for your help today!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

Synder app is very user-friendly and syncs in real time. Kiryl, was great answering questions & assisting every step of the way when resolving issues.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Synder is a great app for seamlessly syncing transactions between Shopify & Quickbooks. Lizzie offered great customer support too!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Fantastic support from Lizzie, helping me correct a few errors of my own making. Great app, a real time saver.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2021

I learned in my last (failed) business venture that proper accounting from day 1 is paramount to knowing exactly how your business is doing, and staying out of trouble. So, I was looking for a way to automate the information from Shopify to Quickbooks online. I found this app, tried it out, and it took me minutes. That's it. My advice is to use the manual add process if you have more than one store, because this app will let you book your transactions to a different QBO account for each store. That means you can do PnL really easily in QBO - that's a major win. When Lizzie, my agent called, I had to tell her that I was good and didn't need any help! It was pretty funny, but awesome because this app "just worked" for me.

Using app

About 1 year

Total reviews

5

Average rating

5.0