Synder
All reviews
A great app to help import sales transactions from various payment platforms. Also supports currency conversion as we have sales in two different currencies.
Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!
Lizzie with Synder was absolutely phenomenal to work with! She took time to answer all my questions and made the transition easy,
George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.
This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!
Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.
We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!
Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!
Great platform, however, hard to set up and their pricing structure is not straight forward. Ended up being charged per automation rule, ect... seems like they are trying to get you to pay extra where ever they can.
Hello, thank you for your feedback. Synder has flexible pricing which is suitable for any business size. We allow customers to find a suitable plan for their needs without overpaying for the functionality they do not need. Thus, different pricing options have different features included and this information is transparently indicated on our billing page. Since we have a 15-day free trial period and no credit card information is required, it is possible to check out what functionality your business needs prior to purchasing the subscription. And our team is always glad to help so you can make informed decisions that benefit your business. Please, do reach out to us via [email protected] or the support option available on your plan, so that we can quickly answer your questions and make sure Synder works for you. We would be happy to assist you with setting things up in the correct way.
I've tried a few integration apps before and so far Synder has worked best for me. Felix has been a great help in assisting me with some issues I was facing. I would recommend for easy & smooth integration process.
I'm not what other options there even are to be honest - I've used this since day 1 and wouldn't consider any other software for this. Works seamlessly with Quickbooks and our accountants love using it too.
Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.
We have eliminated hundreds of manual data entry hours with Synder. I've worked with multiple intagration systems and by far this has been the easiest to use. They have an instant chat bubble so I can ask a question and get immediate help. Andrew has been super helpful with setting up and testing integrations when we added new platforms to automate. Honestly - this is the easiest of platforms to use if you are looking to sync orders, accounting and inventory between platforms.
Very fast and easy way to sync sales into Quickbooks. Easy customer support for troubleshooting and setup
Synder saves you tons of time on accounting! And it will make your P&L look good. Thank you so much Andrew!
I have been working with Synder for the past few months and have been impressed with their services. They make it easy for us to keep our transactions synced with Quickbooks. The team is always available to help with issues, and the customer service is top-notch. I especially want to thank Andrew for the outstanding support he has provided me with.
Great tool that covers all needs of syncing Quickbooks Online to PayPal and Shopify. Had a quick chat with Andrew in support. He took the time to understand my question and review it deeply. As a customer, you cannot ask for any better service.
Just downloaded the app and used chat with support. Andrew was quick to walk me through the steps to get connected and the test sync done. He was very helpful and quick to get me through the process and very patient with me. Thank you Andrew!
I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.
We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.
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