All reviews

Rating Breakdown

  • 5
    88% (190 ratings)
  • 4
    7% (16 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 14, 2023

Lizzie with Synder was absolutely phenomenal to work with! She took time to answer all my questions and made the transition easy,

Using app

19 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 6, 2023

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2023

This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

Store

Senergy

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 18, 2023

Great platform, however, hard to set up and their pricing structure is not straight forward. Ended up being charged per automation rule, ect... seems like they are trying to get you to pay extra where ever they can.

Using app

15 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, thank you for your feedback. Synder has flexible pricing which is suitable for any business size. We allow customers to find a suitable plan for their needs without overpaying for the functionality they do not need. Thus, different pricing options have different features included and this information is transparently indicated on our billing page. Since we have a 15-day free trial period and no credit card information is required, it is possible to check out what functionality your business needs prior to purchasing the subscription. And our team is always glad to help so you can make informed decisions that benefit your business. Please, do reach out to us via [email protected] or the support option available on your plan, so that we can quickly answer your questions and make sure Synder works for you. We would be happy to assist you with setting things up in the correct way.

5 / 5 Share

April 14, 2023

Synder has been a great solution to importing our Shopify data in to Quickbooks. I was having an issue syncing some data and Andrew at Synder quickly solved my problem, and even restored my syncs without question!

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 11, 2023

It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful. We still need to go deeper into what the app can do but we are so happy with it so far.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 4, 2023

I've tried a few integration apps before and so far Synder has worked best for me. Felix has been a great help in assisting me with some issues I was facing. I would recommend for easy & smooth integration process.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

I'm not what other options there even are to be honest - I've used this since day 1 and wouldn't consider any other software for this. Works seamlessly with Quickbooks and our accountants love using it too.

Store

OVUM

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

We have eliminated hundreds of manual data entry hours with Synder. I've worked with multiple intagration systems and by far this has been the easiest to use. They have an instant chat bubble so I can ask a question and get immediate help. Andrew has been super helpful with setting up and testing integrations when we added new platforms to automate. Honestly - this is the easiest of platforms to use if you are looking to sync orders, accounting and inventory between platforms.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Very fast and easy way to sync sales into Quickbooks. Easy customer support for troubleshooting and setup

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2023

Synder saves you tons of time on accounting! And it will make your P&L look good. Thank you so much Andrew!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

I have been working with Synder for the past few months and have been impressed with their services. They make it easy for us to keep our transactions synced with Quickbooks. The team is always available to help with issues, and the customer service is top-notch. I especially want to thank Andrew for the outstanding support he has provided me with.

Store

KANSO

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Just downloaded the app and used chat with support. Andrew was quick to walk me through the steps to get connected and the test sync done. He was very helpful and quick to get me through the process and very patient with me. Thank you Andrew!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I chose to go with Synder for one of my eCommerce clients. I am so glad I did. Liza Nikanovich is part of the support team at Synder and she helped me with the integration of QBO, Shopify & PayPal. Liza is professional, thorough, detailed, and a real pleasure to work with. When running into issues during the integration, Liza solved them. I could not have done it successfully without her help. I have used other apps and the support is nothing like I have experienced so far with Synder. Support is such a key component for a successful outcome for our clients. Many thanks to LIza and Synder!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

Using app

About 2 months

Total reviews

3

Average rating

5.0