Synder

Jan. 31, 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Jan. 30, 2023

Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely. The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month. Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.

Dec. 30, 2022

We have had Synder for a little over a year to sync our Shopify and PayPal to our QuickBooks. Recently we noticed some discrepancies in our reporting between the platforms. We scheduled a call with Vita in support and we could not be more pleased. She answered all of our questions, found the areas we needed to address, and patiently walked us through each step to get us back on track. We strongly recommend this software for anyone looking to take their online store to the next level and Vita in support for top notch care!

Dec. 27, 2022

Synder has been a great app to accurately and seamlessly process payments from multiple platforms. It has made doing the books for my online business so much simpler.

Dec. 26, 2022

The initial set up call was very helpful. The Support Member George Bylin was very proactive and help us navigate the configurations of the orders of Shopify and PayPal.

Dec. 21, 2022

This is the best tool for QuickBooks syncing that I've found -- and I've been looking and trying many alternatives for years. The thing that I like most is the transaction-level detail. Most other sync apps make periodic entries rather than transaction-by-transaction entries.

Dec. 18, 2022

Great app to use to sync shopify transactions with to Quickbooks. Works like a charm and don't have any issues with it. Categorises all the transactions automatically.

Dec. 11, 2022

Great app has made working with our accounting software easy. Support was so helpful in setup and configuration questions. Everything has been smooth and easy to use. Saves so much time each month having this level of automation.

Dec. 6, 2022

Amazing customer service! I had the complete QB syncing for historical data with Lisa in the smoothest way possible. Lovely experience.

Dec. 2, 2022

This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.

Dec. 1, 2022

Thank you to the onboarding team for all of your help especially Lizzie. The program appears to be exactly what we were looking for to help us merge all of the information needed from all of our selling platforms into quickbooks.

Nov. 26, 2022

This app was easy to integrate! Can't wait to be able to dig into the data. Looking forward to being able to change the tags of how certain products are bought into QBO.

Nov. 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help! As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

Nov. 2, 2022

great support and friendly service. Software saves alot of time in accounting. Once setup, most all functions are automatic

Oct. 29, 2022

What a delight using this app and dealing with support. Any question I had was responded to quickly and easily. The app works great to sync orders with Quickbooks and their rules are great.

Oct. 28, 2022

Andrey was super helpful in addressing my issues today and was quick to respond! Synder has made our accounting seamless!

Nov. 11, 2022

During the initial review of the product, Andrey's support really helped me with understanding how to utilize Synder for our needs. The setup process is very important but once you get that going the sync work quite well.

Oct. 26, 2022

I have never had any issues with he Shopify integrations and when I do have any issues in general Customer Support is incredibly helpful and knowledgeable.

Oct. 2, 2022

This is a life saver for a small business. Easily connects to quickbooks desktop and has saved hours on manual entry so I can spend more time focusing on the business and less on admin. This is a highly recommended app.

Sept. 23, 2022

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful