All reviews

Rating Breakdown

  • 5
    92% (60 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
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5 / 5 Share

March 2, 2021

I have been working with AK from TB for about 6 months now. He has done a great job with responding to my emails and helping us increase STDIO Beauty's sales through email marketing. He takes the time every week to help me design and schedule email templates to send out which is very helpful for me considering my busy schedule.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Senthil and the team at TargetBay have been very helpful in helping me get my marketing up to speed. A great app with really valuable features!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I am using this app to help attract new customers, grow my email list, and recover abandoned carts. The customer service has been great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I have been working with AK from TargetBay for a little over 9 month now & I really love how responsive AK is to my emails & questions. He also understands the needs of my small business & offers solutions. With TargetBay we where able to get more traffic to our website and therefore more sales. The review app makes super easy for my customers to leave feedback and rate my products which in return helps new customers make an informed decision. I'm overall very please with TargetBay & AK's customer service.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I have been using Target Bay for over a year and am quite happy with how it works, it has generated a lot of reviews with the automated emails asking for reviews after shipping products.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This is a great product with excellent support. They were very helpful during the setup, as we worked to customize the look and feel that we wanted. Customer service responds extremely quickly if you have any issues, and our review program has really helped to drive SEO and revenue. This is much more cost effective than some of the other, high-end review programs and the results are superb.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

We are glad to be working with TargetBay. The reviews are helping to increase sales. Our Account Manager has been very responsive when issues or questions arise. We always hear back and in most cases extremely quickly. We have not had big issues, as it works well, but rather little start up questions, etc.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

TargetBay is a great partner for my online business. Working with Danielle for the past 6 months has been a real pleasure. She is professional, courteous, and insightful on ways we can improve our business model through reviews, automation, and email marketing. Danielle goes the extra mile--always prompt and attentive to our everchanging marketing needs.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

Target Bay is the best! It’s onboarding process was seamless. Danielle transferred all my reviews from Mailchimp and organized them for me. She was able to implement my pop ups and reviews on both sites within a few days. I have also utilized Danielle to send out email campaigns. The pop-up, reviews and emails campaigns have all had tremendous success. We saw a huge return within the first month. Best of all, the pricing is very reasonable. We highly recommend Target Bay!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

It has been a pleasure working with TargetBay. Good for our size company. They are flexible and fast responding and were able to implement email campaigns and pop ups and reviews that we think will help with the conversion of our website. Their dashboard could use a little improvement but it is already more than functional. We are looking forward continuing working with them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

The absolute best Customer Service of any company We have worked with! Do yourself a favor and give TargetBay a shot. The contract is month to month and the suite of services are fantastic. We use the email marketing, abandoned cart pop-up, automated emails, abandoned cart emails, email marketing creation services, and adroll marketing. Great time savings to have it all in one place.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I had some difficulty working out what to do with the app - I received incredible hand holding and would recommend the app and the highly experienced team.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

First of all this is the only app I have experienced with any customer service . Not to mention I was blown away with all the help I received. So far seems to me like the best Reviews app there is out there! Well done Target Bay and thank you so much for all your help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Excellent APP. I am pretty happy. Awesome support team as well. They have plenty of tools to engage the customer. I definitely recommend the app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

Great App. Great support team. Senthil helped me with the complete setup. Very good team. Impresses by their service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2019

Very helpful in getting reviews from our customers. Definitely recommend. The onboarding process was easy and Vijay did a great job getting us all set up!

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 4, 2019

This company cannot be trusted they cost us 100's of dollars because they did not follow our policies which we made VERY clear to them from day 1! They sent out emails and showed popups with information that goes against our policies which included discounts advertised on them, which I told them in our very first conversation “We do not EVER discount our products” to which they replied “that is ok we will not offer discounts”. We told them 5 times DO NOT EVER SHOW OR OFFER A DISCOUNT and yet they repeatedly kept doing it I was also told that TargetBay is an Atlanta based company and I will always be able to talk with people in Atlanta but EVERY login to our Shopify account has been from India, and the guy who wanted to do the webinar to show me the back-end was in India with a VERY thick accent.

Using app

19 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 27, 2019

We needed more customer reviews for our new website, and TargetBay delivered. Plus they have a lot more tools to engage consumers, which has significantly improved our conversion rate and return customer rate. The ROI has been awesome, and their customer support is also great! As we keep learning, they help us to tweak our settings for better performance.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2019

I just got off a call with Vijay and he went through Targetbay 's onboarding with He was very knowledgeable answered my questions Great personality Targetbay has some great features that are gonna be a huge benefit to my store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2019

The on-boarding process was awesome! The step by step walk through was logical and comprehensive. I was really impressed by their preparation of the email templates, which included our logo and sample message. Thank you TargetBay!

Using app

About 2 years

Total reviews

1

Average rating

5.0