All reviews

Rating Breakdown

  • 5
    92% (60 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2022

We have used Target Bay for years and it helps a lot when you can relax knowing that people who know what they are doing ensure things get done properly and on time. From reviews, SMS, newsletters, pop ups, automation, Ad Roll. It about covers it all for a Shopify store owner looking to grow without shelling out tons of money with an marketing agency or trying to do all of this yourself with Mailchip etc. The best part is our rep Danielle. She has been with us the whole way and makes everything so easy and fun! I dont leave reviews, but when I do, I prefer Target Bay :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I used this app to help us get reviews, which we were struggling with. Senthil made it very easy with his knowledge, skill and patience, which is very important to us. We appreciate the app and Senthil very much.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

The app works great and makes it easy for customers to leave reviews. We collected a sizable number of reviews within the first couple weeks which helped us increase confidence with first-time shoppers and grow sales. The support team is amazing, very proactive suggesting improvements to our strategy to maximize the value and functionality of the app. I highly recommend it!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Highly recommend TargetBay. AK and Bala have been the best to provide any support needed ever. Easy to use platform for reviews and popups at a very reasonable price. Amazing Services!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

We were on Yotpo previously and the price was pretty insane overall. TargetBay was great in terms of onboarding and making it a seamless transition from Yotpo to TargetBay. Bala and AK were more responsive than any integration we've ever worked with. It wasn't perfect initially, but they addressed every concern and need that we had in terms of formatting, and our Creative Team was very particular about the aesthetic. We did not have any complaints from customers in terms of the emails and they respected our brand integrity decisions in terms of discounting practices, cadences, tone, etc. In a DTC world of non-stop sales pitches for how a product or app can change your life, TargetBay actually delivers on what they say they will without too much superfluous overture. Highly recommended, particularly for growth stage businesses that are looking to avoid marquee enterprise price structures.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Great app and fantastic customer service. Very responsive to my inquiry. Immediate feedback and follow up.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

many features w/reasonable pricing. Working w/them two years. very responsive to client's concerns w/solving matters promptly.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 3, 2024

This review system is not reliable. You will see reviews on the website and for couple days they are gone from the website. They promised to fix for the entire year however their system will dispensary, they will fix and it will dispensary again. You can not trust the system what so ever and now they deleted the app, took away my reviews and most likely all my reviews of 800 and plus are gone. I have to choose different company and restart my reviews.

Using app

Almost 6 years

Total reviews

6

Average rating

3.7

5 / 5 Share

July 19, 2021

I’m working with AK and it’s been an amazing experience thus far! I’ve only been working with TargetBay for approximately 3 weeks and see so many amazing changes done to my website. I have a good feeling about our partnership!

Using app

2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

July 16, 2021

NO ACTUAL "FREE PLAN" The"FREE" product plan is only for 14 day (even though there is noting about it being a trial on their plan or pricing page). So basically : If I want to keep the reviews that I collected and the set up work that I did to my store, I will have to now pay them $10USD / Month. The app works ok but if I go over their number of reviews I will have to pay more again. In fairness, the site review and product review features look good and are easy to use. I would like to see them add a "share review link" for site and not just products.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

May 6, 2021

Signed up TargetBay after struggling with 2 other apps, and it has already exceeded what the others were lacking. I had a question with a feature and after submitting a question, AK immediately scheduled a conference that answered my questions and also taught me more that I didn't know. Thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

The onboarding process was easy and they took care of all the setup on my site. They gave good training on how to use the tools. I still have to get try all the features but so far so good.

Using app

8 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 29, 2021

This app has streamlined our email marketing, customer reviews, and marketing automation. Plus, their support is super responsive and very helpful. I def recommend!

Store

Buki

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

AK has done a terrific job for us, and all of this while India is seriously struggling, well done! Jack and the team at Tiger Nuts USA

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

I've been with Target Bay for a few years now and they are super friendly, very responsive and offer the best customer service. They have also helped us solve super technical problems with regards to sending emails. I would highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2021

We are a startup brand and looking for enterprise level functionality without the enterprise price. I come from big brands and have used the best in the industry, and am thrilled with the level of service and functionality of this app. Major brands that are paying upwards of $50,000 a year for review apps are wasting their money and should all switch to Target Bay. Perhaps the best kept app secret on the Shopify App Store!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

We have been using the app to gather and show reviews for products on our site. AK got that setup and looking good right away. Had a great call with Balli and AK regarding strategy, function, features for implementing email automation, retargeting and pop ups. Really helpful and excited to get started with them.

Using app

9 months

Total reviews

6

Average rating

3.8

5 / 5 Share

March 17, 2021

This app is very user-friendly. The dedicated support staff are quick to help with any questions, and the review platform looks great on our website. I highly recommend utilizing their services to grow reviews for your products.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Have been working with the TargetBay team for several months and greatly appreciate them as a partner. Their attention, service, creativity has helped us, and would highly recommend them.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2021

I removed the app but it's still sending out emails to customers. Sent a request for help and no response.

Using app

About 1 month

Total reviews

1

Average rating

1.0