Rating
3.8
feedback
237
chart
#1,189
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
43%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify App are quite mixed. Some users appreciate the top-notch customer support provided by the app, while others find it difficult to set up and edit the widget. Positive aspects mentioned include the app being free, easy to use, and offering great features for communication with customers. On the other hand, negative aspects highlighted include issues with the interface, clunky settings, lack of response from support, and difficulties in removing the app's branding from the website. Overall, the app seems to have a range of functionalities but faces challenges in terms of user experience and support responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 10, 2024
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
Nov. 1, 2024
Support is nowhere to be found. Hard to set up and edit the widget. No thank you!
Aug. 7, 2024
May 1, 2024
The customer support provided by awk is top-notch, with our team appreciating the quick and helpful responses to their inquiries.
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