Rating
3.7
feedback
239
chart
#1,709
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
44%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative ratings highlighting issues with customer support, difficulty in uninstalling the app completely, and clunky interfaces. Users have expressed frustration with the app leaving code behind even after uninstallation, the high monthly cost for minimal features, and the lack of responsiveness from the support team. On the positive side, some users have praised the app for its free version, ease of use, and helpful features like live chat and customization options. Overall, the app seems to have a polarizing effect on users, with some finding it valuable while others encounter significant challenges.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 23, 2025
Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!
Dec. 6, 2024
There is button placed outside of the widget. We can't fix this. Customer support is AI, You don't get to speak to a human unless you schedule a meeting. We don't want a meeting!
Nov. 10, 2024
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
Nov. 1, 2024
Support is nowhere to be found. Hard to set up and edit the widget. No thank you!
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