Rating
3.8
feedback
239
chart
#1,652
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
44%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are quite mixed, with many users expressing frustration with the app's functionality and customer support. Common themes include difficulties in uninstalling the app completely, issues with the widget placement, lack of human customer support, high pricing for basic features, and the app's branding being too prominent. On the positive side, some users appreciate the app's free version, the helpful customer support provided by the team, and the various customization options available.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 23, 2025
Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!
Dec. 6, 2024
There is button placed outside of the widget. We can't fix this. Customer support is AI, You don't get to speak to a human unless you schedule a meeting. We don't want a meeting!
Nov. 10, 2024
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
Nov. 1, 2024
Support is nowhere to be found. Hard to set up and edit the widget. No thank you!
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