Rating
3.0
feedback
88
chart
#1,390
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
15%
-
Less than a month
25%
-
Less than a year
34%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative comments regarding the functionality and customer support. Many users expressed frustration with the app not working, lack of support, and issues with the interface. Some mentioned difficulties in setting up and editing the widget, as well as problems with the pricing structure. On the positive side, there were users who found the app handy, easy to use, and appreciated the free plan. They highlighted features like live chat, customization options, and the ability to engage with customers effectively. Overall, the app seems to have a range of functionalities but lacks consistency in user experience and support quality.
Highlights
Review RSS Feed
All reviews
Aug. 14, 2025
the application is not working anymore, nothing is going well, we can't open the page, we can't validate
Dec. 6, 2024
There is button placed outside of the widget. We can't fix this. Customer support is AI, You don't get to speak to a human unless you schedule a meeting. We don't want a meeting!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more