Rating
3.2
feedback
92
chart
#1,395
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
11%
-
Less than a month
42%
-
Less than a year
113%
-
More than a year
78%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative comments regarding poor customer support, difficulties in uninstalling the app completely, and issues with the app's functionality. Users have expressed frustration with the app leaving code behind even after uninstallation, clunky interfaces, and the presence of branding that redirects customers away from their sites. On the positive side, some users have praised the app for its free features, ease of use, and customization options. The quick and helpful customer support provided by the app has also been highlighted as a positive aspect.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 23, 2025
Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!
Dec. 6, 2024
There is button placed outside of the widget. We can't fix this. Customer support is AI, You don't get to speak to a human unless you schedule a meeting. We don't want a meeting!
Nov. 10, 2024
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
Nov. 1, 2024
Support is nowhere to be found. Hard to set up and edit the widget. No thank you!
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