Rating
3.0
feedback
88
chart
#1,415
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
15%
-
Less than a month
25%
-
Less than a year
34%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, users appreciate the app's free version, ease of installation, and functionality. Many users find it valuable for engaging with customers in real-time and providing support. The customization options and features like chat monitoring and statistics are also praised. However, on the negative side, there are complaints about the app not being truly free, issues with customer support responsiveness, difficulties in uninstalling the app completely, and some users finding the interface not user-friendly. Some users also mentioned problems with notifications and bugs affecting the chat functionality.
Highlights
Review RSS Feed
All reviews
Aug. 14, 2025
the application is not working anymore, nothing is going well, we can't open the page, we can't validate
Dec. 6, 2024
There is button placed outside of the widget. We can't fix this. Customer support is AI, You don't get to speak to a human unless you schedule a meeting. We don't want a meeting!
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