All reviews

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2024

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

Store

Sonero

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Outstanding Tax Service - Highly Recommended We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them. If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

Store

Lemyn

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 27, 2024

We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2024

First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....

Using app

About 2 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Sept. 7, 2024

We started using TaxCloud when we started selling supplies and merchandise online and needed to track our tax liability beyond just California. TaxCloud gets the job done and I don't have to spend time doing the various filings each month. Their customer support team is nice and helpful, I get responses the same day, and my issue is usually resolved pretty quickly, although there have been some that took longer, they would keep me updated and felt like they were genuinely working on it. A much different feeling than some of the other sales tax companies out there. I highly recommend!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

TaxCloud is hands down the best tax app we've used since opening our Shopify store. It's super simple to setup and then it does all the work for you. With that said, the one time we had a question, the customer service team was easy to get in contact with and quick to give an answer. 10/10

Using app

5 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

We've been using TaxCloud for 4 years. Whenever we've had questions or issues, the TaxCloud team is prompt & effective with their customer service. It's fantastic to not have to worry about sales tax compliance for we know it's in good hand with the TaxCloud team.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

TaxCloud has been very useful for our growing business. Knowing that our sales tax reporting is being taken care of properly provides peace of mind for our tax compliance needs. Installing the new App recently went very smoothly making it easy to recommend TaxCloud for your sales tax automation needs!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I initially found the onboarding process a bit confusing regarding the need to upload a CSV file to the platform. However, thanks to the incredible care and attention of Rianna, I decided to stay with TaxCloud to support my business with sales tax compliance. Thank you TaxCloud for making my day run smoother and freer to dedicate my time to my other endeavors.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

TaxCloud Sales Tax Automation is a lifesaver for multi-state Shopify stores! It handles sales tax reporting across multiple states effortlessly, ensuring compliance and saving us from potential headaches. A must-have for any growing business!

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 12, 2024

We have been using TaxCloud for our sales tax needs for over 3 years and could not be more satisfied with the servicing of our account, the accuracy of the calculations/data, and the timeliness of the filings. We highly recommend TaxCloud to any business who is required to file sales taxes.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

TaxCloud is a game-changer for sales tax automation! It's incredibly easy to set up and use, ensuring accurate, real-time tax calculations for all jurisdictions. The support team and our account manager, Ryan is fantastic, and the peace of mind it provides is priceless. Highly recommend for any business needing seamless sales tax compliance!

Store

BBQRubs

Using app

16 days

Total reviews

2

Average rating

5.0