All reviews

Rating Breakdown

  • 5
    96% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 95% (71)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I needed to find a way to get sales tax compliant in several states, but wanted it to be easy and not add to my load as a small business owner. I chose Tax Cloud and so far it's been a great experience. The onboarding was simple. I appreciated having live help during the integration process. I think the cost is very reasonable, but more than that, I love the peace of mind in knowing that all of these crazy sales tax thresholds are being managed and sales tax is being filed and I don't have to have to give it a second thought.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

The setup is very easy. The team is very helpful at walking you through the onboarding process. Definitely recommend their services!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I've been loving TaxCloud so far! Out of all the services that I've previewed their prices, software, and onboarding appear to be the best combination.

Store

Sunsy

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Super easy to understand, smooth setup... Step by step walk through is highly appreciated and very helpful! Thanks...

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Much less expensive than Avalara and much more responsive. Having a US-based team is very helpful.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Then onboarding experience was great and smooth. Recommend Tax Cloud.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Setup was smooth, the process is straightforward, and the team is responsive and helpful. Night and day experience compared to other systems we've used in the past.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Great and fast on-boarding. Very helpful on-boarding call with all questions answers around sales tax and the software!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

We have finished the On Boarding with TC and are just getting into our first month with them. So far everything has been easy and smooth. So glad we made the transition.

Using app

27 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 5, 2026

Extremely easy to use, good customer support, highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Incredibly easy to use product. The support is top notch. Greatly helped our business.

Using app

19 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 13, 2025

Terrible support. Replies come once a week, there is no chat, and in the end I cannot even get a clear answer about pricing within a week.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

I was using Avalara and it was costing me a fortune. Every time I reached out for support, I could barely communicate with anyone, and I never got any real help. Because of that, I constantly missed payments and filing deadlines. I wish I had found TaxCloud sooner—it would’ve saved me a huge headache. Their team is U.S.-based, English-speaking, and actually helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 23, 2025

Really frustrating, unable to get InTouch with my representative during a crucial time

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

TaxCloud was AI research and my top choice for tax compliance for our non-profit. Everything has been easy to use and the onboarding process is seamless. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

So far, so good. The onboarding was smooth and clearly communicated. Tax Cloud is doing what they say, filing, monitoring and triggering collection. All clear. Definitely recommend and am finding it extremely helpful!

Store

Pluck

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Smooth onboarding process!

Using app

About 2 months

Total reviews

5

Average rating

5.0