All reviews

Rating Breakdown

  • 5
    96% (68 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 96% (68)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

Super easy to understand, smooth setup... Step by step walk through is highly appreciated and very helpful! Thanks...

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Much less expensive than Avalara and much more responsive. Having a US-based team is very helpful.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Then onboarding experience was great and smooth. Recommend Tax Cloud.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Setup was smooth, the process is straightforward, and the team is responsive and helpful. Night and day experience compared to other systems we've used in the past.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Great and fast on-boarding. Very helpful on-boarding call with all questions answers around sales tax and the software!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

We have finished the On Boarding with TC and are just getting into our first month with them. So far everything has been easy and smooth. So glad we made the transition.

Using app

27 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 5, 2026

Extremely easy to use, good customer support, highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Incredibly easy to use product. The support is top notch. Greatly helped our business.

Using app

19 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 13, 2025

Terrible support. Replies come once a week, there is no chat, and in the end I cannot even get a clear answer about pricing within a week.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

I was using Avalara and it was costing me a fortune. Every time I reached out for support, I could barely communicate with anyone, and I never got any real help. Because of that, I constantly missed payments and filing deadlines. I wish I had found TaxCloud sooner—it would’ve saved me a huge headache. Their team is U.S.-based, English-speaking, and actually helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 23, 2025

Really frustrating, unable to get InTouch with my representative during a crucial time

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

TaxCloud was AI research and my top choice for tax compliance for our non-profit. Everything has been easy to use and the onboarding process is seamless. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

So far, so good. The onboarding was smooth and clearly communicated. Tax Cloud is doing what they say, filing, monitoring and triggering collection. All clear. Definitely recommend and am finding it extremely helpful!

Store

Pluck

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Smooth onboarding process!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Service is WAY better than Avalara. Zero regrets about switching to TaxCloud so far.

Using app

27 days

Total reviews

15

Average rating

1.8

5 / 5 Share

Oct. 6, 2025

We just started with TaxCloud but the step-by-step onboarding process is incredibly easy and we love having someone very reactive to help us along the way, when questions come up. TaxCloud registered our company with a dozen states + SST states, painlessly. We linked our website with a few clicks... So far I highly recommend TaxCloud.

Store

PurO3

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

My goal was simple: let me focus on what I do well (selling) and give TaxCloud the back office chore of coordinating my sales tax obligations. The process has been rather seamless and my stress level has subsided. Thank you TaxCloud!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The service level was superior to Avalara. So easy to understand what we needed to get completed.

Using app

4 days

Total reviews

2

Average rating

5.0