TaxCloud Sales Tax Automation
All reviews
Save your money. This company is horrible. There is no customer service number and they just take your money. I spent over $2,000 and they didn't do anything for me. I recommend going else where. I have screenshots too prove it and will be make a full YouTube video on this company.
We're sorry to hear the results didn't match what you paid for and that you've experienced some friction with our services. That's not the experience we want for any TaxCloud customer. Our promise is always to over deliver and be the best partner we can be. Our VP of Customer Experience is reaching out to you directly to go over what happened and find a resolution together.
TaxCloud has been very helpful during our onboarding and sales tax setup process. Alessandro provided clear guidance, answered our questions, and helped us handle important setup details smoothly. Their support made the process much easier, especially while connecting Shopify and preparing our tax collection setup. We appreciate the assistance and look forward to continuing with TaxCloud for our sales tax compliance.
I recently switched to TaxCloud and have been very happy with the experience so far. The pricing is much more reasonable for my business, especially with multiple state filings, and the onboarding process has been straightforward. The TaxCloud team has also been responsive and helpful in answering detailed questions as I reviewed my state filings, transaction data, and reporting setup. Sales tax compliance can be stressful and expensive for a small business, but TaxCloud has made the process feel more manageable and cost-effective. Overall, I’m glad I made the switch and would recommend TaxCloud to other ecommerce sellers looking for a more affordable sales tax compliance solution.
We migrated from a traditional tax accountant handling filings for 23 states, and the switch to TaxCloud has been a game changer — both in cost savings and operational efficiency. Special shout-out to Alessandro on the onboarding team. Our setup was fairly complex (mix of SST and non-SST states, quarterly-to-monthly transitions, gap filings, and a semi-annual state that needed special handling), and he was patient, responsive, and thorough every step of the way. He made sure nothing slipped through the cracks during a process that could have easily gone sideways. The platform works seamlessly with Shopify, and the SST program benefits are significant if you're a remote seller. Highly recommend for any e-commerce brand scaling across multiple states.
We have a large ecommerce business that has to file taxes in many many US states. TaxCloud provides a superior service for much less than its competitors. Our reps are great and very thorough with their help, whether technical or clerical. They get my strongest recommendation as a US ecommerce and retail business.
We wanted to wait to write a review until after we had used this app for several months. We went through implementation with TaxCloud in February and have now had 3 months of successful tax filings. We've had a great experience so far. It saves us so much time and effort, and the fact that they integrate with SST makes it even more added value to us. Highly recommend.
We moved from another provider after they significantly raised their prices. TaxCloud is not only a better value but the interface is superior. They are a part of SST which streamlines filing for many states. The onboarding process was very easy with TaxCloud helping along the way.
We came from Avalara and the nightmare of how complicated the death by 100 different licenses. We were fully expecting to have some of the same games played by companies like this but after having our demo call. We were pleasantly surprised to see straight forward licensing and usage cost that scales. The onboarding team was great and very accommodating as it took us almost two months to get everything in place for TaxCloud to take over our sales tax filing. If you need automation for your taxes and returns, I would HIGHLY suggest checking out TaxCloud first before considering others.
Unfortunately, TaxCloud wasn’t able to fully synchronize the previous months’ revenue and sales taxes, and significant discrepancies remained despite multiple support attempts.
Great onboarding, they make it easy to get up and running. And the cost of this service way out weighs others out there.
Doesn't get easier to set up. Streamlined interface and best pricing for sales tax filings, no need to look elsewhere.
I just finished the onboarding process and so far so good.
This has been the smoothest transition with any app we have used so far. Loving Tax Cloud!!!
Easy to use and way better than competitors in terms of functionality. Highly recommend!
I was determined to do all our tax filings myself, but I got overwhelmed with how every state is different and it took so much time that I really didn't have. I checked out several services and TaxCloud won, both with the service I received even before becoming a customer and in price. Onboarding was easy and now I can do all the jobs I can't farm out, without getting stressed about taxes hanging over my head. This sounds like a commercial but honestly it is exactly how I feel.
Been a good experience so far. Alessandro and Karolyn have been holding my hand through the onboarding process. I was previously paying 5x what they are charging to an accounting firm, so I'm really happy to be with taxcloud. That being said, I've only just finished the onboarding. I'll edit my review if I have a terrible experience in the future. but things are looking good
Starting up a Shopify store quickly led me to the realization that I wanted help with tracking and filing taxes in multiple states. Taxcloud has been wonderful. Their onboarding is very smooth and a specialist walks you through the process and they are available for any questions. They are professional, very friendly and easy to work with. Highly recommend!
really a great service to have
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