TaxJar Sales Tax Automation

All of our info just disappeared from the system yesterday. Customer Service has been less than helpful. Not impressed and am looking for a new tax compliance company.

Shopify collects CA taxes at a modified origin rate. However, TaxJar is only able to autofile CA sales tax as Destination sourcing which completely defeats the whole purpose of doing auto-file with TaxJar if the numbers Shopify collected is going to be totally off from what TaxJar is going to pay. Recently TaxJar paid out over $500 extra that I didnt even collect in Shopify. TaxJar needs to figure out how to setup destination sourcing for their autofile.

I file sales tax quarterly. I tried this app to compare its results to my manually-generated Q2 report -- but TaxJar's trial period is limited to 60 days. TaxJar's support staff expects me to manually generate a phony 60-day sales tax return so I can compare my results to their app. That's not going to happen. Why won't they allow a 90-day trial import? No reason I can see. Also, the app's district sales tax calculations were entirely incorrect. That much I could tell at a glance. It's clear from the 5-star reviews that this app works for some people, but my experience with the app and with TaxJar's rigid, offhand, and unhelpful support staff makes it obvious that it won't work for me.

Didn't work for me. The app wouldn't pull in any of my sales.