teelaunch: Print on Demand
Maximize Sales and Boost your Profits with Print on Demand
Rating
4.1
feedback
111
chart
#468
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
20%
-
Less than a year
36%
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More than a year
42%
Reviews Summary
Teelaunch, a Shopify app for print-on-demand services, has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include excellent customer service, a user-friendly interface, a variety of merch items, and seamless integration with Shopify. Customers appreciate the quick responses from the support team and the efforts made to resolve issues promptly. The app is praised for its unique products, competitive pricing, and the ability to sync orders directly from Shopify. However, negative reviews mention issues such as poorly optimized scripts affecting website speed, low-quality products like thin and warped metal signs, order errors, and difficulties in canceling orders and obtaining refunds. Some users also expressed frustration with the app update that resulted in lost products and orders.
Highlights
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All reviews
Aug. 4, 2025
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best
Nov. 12, 2024
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
Sept. 14, 2024
The steel signs are junk. Received my sample product and let me just say I am glad I purchased a sample before going any further. The metal is thin and warped. I can't offer this to my customers.
Thank you for your feedback about the sign. As per our 100% satisfaction guarantee, we've processed your refund. While we respect your opinion, it's important to note that we carefully selected this metal thickness to provide our customers with an optimal balance of durability and affordability. Using thicker metal would dramatically increase costs, making it much harder for our customers to maintain profitable margins. With millions of dollars in sales and tens of thousands of satisfied customers, we stand confidently behind our product's value proposition - it's designed specifically to help our customers succeed financially.
Feb. 15, 2024
A lot of orders errors. There must have been an issue where all files were compromised, but almost every time someone orders, I get an error and when inquire about it, they ask me resubmit the file. I'm going to be switching to another drop shipper app.
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