All reviews

Rating Breakdown

  • 5
    78% (506 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    10% (62 ratings)
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5 / 5 Share

Feb. 28, 2018

I was having some issues loading an image and reached out to customer service.,,,I was extremely frustrated. I was contacted by the CEO directly and got my issue resolved pronto. Response time was fast and the info was spot on. He was very understanding and most of all very helpful. They believe in customer service and backed it up 100%. I highly recommend.

Using app

11 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 22, 2018

Working with teelaunch is really very smooth. Loving it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

We have been using Teelaunch for about three months now and thus far I have nothing but great things to say about their customer service. I have worked with Kristy, Christopher and Dave and all three have been fantastic. Once you get used to the app it is very simple to upload your images and get things going. Their apparel prices are much better than the other POD companies I've tried. And they offer a free size replacement to the customer. In my opinion, this alone makes them worth using if you are selling apparel. They are constantly working on making things easier for us and although there may be a hiccups here and there, they always make things right. Oh and their Facebook group is a huge help too!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

I´ve been working with the teelaunch integration for 3 months now, and I have only positive feedback to give. Great processing time, great automatic integration with shopify, and most important, great customer service. I had some questions and things I needed to be solved and every time they were very helpful and kind, Kristy and Christopher are the best, I recommend working with this supplier.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2018

I have not used this application yet, but I can not use it until I leave feedback. Hmm.... Ok I'll start with 5 stars but let's see what happens next ...

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2018

This app is very cool, but need to add more products, variety of colors and more, like.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Great app! We've been using Teelaunch since we first launched our store and is amazing how much value it has brought to our team. Is basically everything to us. We decided to write this review as a way to give back and encourage other people to definitely use it because it is actually worth it. Best regards,

Store

Zuvasta

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

Awesome app, super easy to use and implement. Love it!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2017

loveinud loit nice send. wonderfull

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Excellent customer service. Excellent quality of the prints. Super happy with teelaunch.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

Good So far. Havent ordered samples yet.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2017

the ease of setting up my store is unbelievable. I uploaded my entire store to my website in less than 30 minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

great guys thanks,, thanks once again

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

My original review was from 2 years ago now (see below). I was pleased with them at the time (3 orders in) but now I am over the top thrilled with this company! I have used them for well over 2500 orders now and I can honestly say after using several other POD companies, Teelaunch is the best. I only wish they offered Larger Vinyl Stickers and Car Magnets. Other than that, I cannot say enough wonderful things about them. And Kristy in Customer Service is the Best! She deserves a 5 Star review of her own! My original review 2 years ago: 3 orders in and I am very pleased, so are my customers. First-order was for 12 vinyl stickers and my customer was thrilled with the quality and the turnaround time. The second order was for 12 mugs for an attorney. She was very pleased with the quality and turnaround time, as well. One mug's printing was a bit smeared looking, Teelaunch immediately reprinted and sent a replacement mug within one business day. My customer could not believe how quickly the replacement arrived. She told me that she was sure she would be waiting for an eternity. The 3rd order was for a mug and I was told by my customer that her gift recipient loved it. I would highly recommend Teelaunch. Easy to use app, wonderful quality and speedy service, not to mention their prices are fabulous. My one and only complaint is the s&h cost for multiple mugs. $74 is a bit outrageous for 24 mugs sent UPS Ground. I may have lost a sale due to this, but I am still hopeful.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

Awesome App, so simple to use! :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

so far so good. Have not placed order yet. but app is easy to use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

Teelaunch has been incredible to work with! They not only provide a simple and easy to use platform to quickly generate print on demand gear, they are top notch in customer support and service. On repeated occasions they have gone above and beyond to help me with issues and come up with solutions to my concerns. Kristy in the support department is what all companies should strive to have as far as quick, intelligent and effective support personnel! Thank you all for your help and Kristy you are amazing!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

I had a bad experience that was immediately rectified when it reached the proper channel. Thanks

Using app

Over 1 year

Total reviews

7

Average rating

3.3

5 / 5 Share

Nov. 8, 2017

Amazing App. I love the varitey of the products and that there is no registration charges. It also ships globally. Well done

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2017

The most cost-effective DTG fulfillment platform out there. The options are somewhat limited, but they're launching new products occassionally. If they beef up their color options and add a few more styles they'd be the hands down best out there.

Using app

5 months

Total reviews

3

Average rating

5.0