All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
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5 / 5 Share

July 27, 2018

i am still trying out this app, so i jut leave a review first

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2018

I've worked with teelauch for about a month. I had no issues. Creating products is pretty easy and their POD (Print on Demand) screening process is excellent. I'm very happy with the quality of their work. The quality of the products used and screen printing performed are top notch.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

I've been with teelaunch for about 2 years now and I've built a great relationship with their team! Kristy and Dave provide wonderful customer service when help is needed! This has been the best print on demand service that I have tried honestly and I've tried about 2 before settling with Teelaunch.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2018

Just wanted to take a moment and share my experience with Teelaunch with regards to setting up my shop https://lovefortheplanet.com. The team at Teelaunch is super-speedy to answer your questions, and I never once felt alone or "stuck" while configuring my Shopify account. They're willing to go the extra mile, and it shows. As for the setup itself? Their system of letting you download a template, configure your design, then upload and preview it is pretty awesome. Really, you just have to be concerned with the designs and colors (and pay attention to the tips they give you with regards to the templates) and if you do that, then it's a pretty painless process. Like for example, they have a template which allows you to upload an image onto an American Apparel Men's shirt. This uploader is really cool in that once you upload it, you can even change where the image is located, how big it is, etc. Then, once you do this once — you'll have something like 10 color variants built in, with many sizes as well — all from uploading the template once! I smiled when I saw this hit my site :) Overall, I went with Teelaunch after doing quite a bit of research (and reading reviews). I won't bag on any competition here, but Teelaunch seemed to me to be the most customer-focused print-on-demand / drop-shipping company, and that mattered to me. I had read horror stories about other companies and how they aren't very forgiving or flexible when it comes to returns, etc, so I figured it was worth going with Teelaunch since they not only have quite a large selection of items that you can ship from your site (they have dog bowls — rad!) but they also clearly value their customers, and for that I'm a fan.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2018

Great APP!! Works great with my store

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

Great products and customer service. I love to work with them.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 19, 2018

HORRIBLE CUSTOMER SERVICE! HORRIBLE PRODUCTION TIME! NASTY NASTY NASTY! These guys changed the turn around time from 5 days to 9 days without telling me! My items primarily sell on eBay so I ended up getting a bunch of shipping defects and now my seller rating has fallen below standard. Anyone who sells on eBay knows this is DEATH to your sales and near impossible to dig yourself out of the hole for a WHOLE YEAR! My sales have dropped 75% because of Teelaunch. Whats worse is that they continue to be non-apologetic about it - they act like it's MY fault! Do yourself a favor and move your stuff over to Gooten. Their CSR's are actually HELPFUL and they use the exact same printers (but ship items MUCH faster). Well worth the extra few dollars you pay for the service! OH YEAH - and Teelaunch still has a small cosmetic bag of mine "in production" for going on 9 days now! Even after I removed all my products from their fulfillment I'm STILL getting screwed!

Using app

7 months

Total reviews

3

Average rating

1.0

5 / 5 Share

July 17, 2018

Great products and support. A+

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2018

I have already got some sales with them and no issues at all, and the great thing is very fast support! Thank Teelaunch!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2018

Excellent App and Service from Teelaunch. Awesome Prices! Great printing and product quality. Looking forward to doing much more continual business with them. Thanks Team!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2018

Easy to use. Good collection of products

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2018

Teelaunch Are Excellent To Be Apart Off Their Support Is Second To Non They Are Always There When You Need Them & Go Out Of Their Way To Help You. Superior Products

Store

Cucuchu

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2018

Everything came out great, loved the shirt, the quality and fit are great. Thanks,

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2018

I have been working with the Teelaunch team since Oct 2017 and I think I am qualified to give this 5 star review after that amount of time. We started with mugs and then did some apparel and bags. Everything has been great. The customer service has been excellent. Any issues have been quickly solved and to a higher standard than expected. My only complaint would be the expensive shipping to Australia on a lot of items killing the profit margins because we currently don't have a great exchange rate. So I would like to add more products but can't right now. That's not really their fault, it is what it is. I have dabbled with other suppliers and while you might save a dollar or two somewhere else, it's not worth the headaches if you have a problem. Highly recommend the teelaunch app and team.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 21, 2018

The customer service for Teelaunch is terrible. Especially if you get Dave. This app is clunky compared to others such as printful.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 9, 2018

Excellent app, quick interface would highly recommend.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2018

Best customer service, Chris, Dave, and Kristy are all great people who will legitimately help you with anything for your business. Would recommend to a friend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2018

These guys are honestly amazing. Will help u any time u need help and not push u to the side P.S There customer service is amazing

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 1, 2018

You'll be in for a shock if you encounter Dave. Unprofessional, rude and either does not know how to solve issues or refuses to. Trying to order samples for a store, paid in full upfront per their instructions, now they are refusing to i) fulfil the order ii) refund the 50% (for sample) unless they see screenshots because it does not show in their system. So sent screenshots, even then they claim they now need access to my store to verify the order, because apparently i) their app, ii) their PayPal, iii) our PayPal screenshot iv) the orders screenshot per their request are insufficient. What a waste of time. Refuse to resolve issues. Obviously not vetted by Shopify. Highly unprofessional, thieves. Absolutely disgusting.

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 27, 2018

FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF

Using app

9 months

Total reviews

2

Average rating

5.0