All reviews

Rating Breakdown

  • 5
    76% (84 ratings)
  • 4
    4% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    16% (18 ratings)

Reviews with Text

  • 100% (111)
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5 / 5 Share

Jan. 6, 2021

Teelaunch is ABSOLUTELY THE BEST U.S. based Print on demand company! I've been using them for years. Their customer service is amazing. They get back to you the same day (during business hours), and often right away. Their products are excellent quality. I personally like their District T-Shirts because they are soft and comfortable 4.3oz cotton, which is slightly lighter than the standard 5 oz cotton shirt (which the also have). Teelaunch also has glass cutting board and printed-tile jewelry boxes. They stay on top of their subcontractors and send emails to us artists to let us know if they expect any production or shipping delays. True, Teelaunch may not have the largest collection of products, but they have all the basic items like apparel and drink ware. Their production creation tool integrates very well with Shopify. Yes, you need to have your graphics in specific sizes, rather than one-size-fits all, but I personally like that type of control. INSTALL AND USE TEELAUNCH! They are definitely worth it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

After using many POD companies, I have to say Teelaunch is the best offering consistently high quality printing and products. Most orders ship out quickly, every so often a random order takes a lengthy amount of time to ship, but generally they are speedy, and I have been pleased overall. Their customer support is awesome! Hands down the best of all POD companies. They usually reply same day within minutes or hours. They are helpful and knowledgeable and are always quick to be accountable and resolve any issue. My only complaint about Teelaunch is they do not have enough products. I have to use other POD companies to have a well rounded line of products. If Teelaunch carried them all I wouldn't mess with the other POD companies and their inconsistent print quality and subpar customer service. Items I would like to see from Teelaunch in the future, wrap around print mugs, puzzles, full print cosmetic bags, and more clothing options

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 23, 2020

Teelaunch is better than Printful. Their customer service is excellent, I never had a problem with them. They respond very fast via email and even during this crazy covid 19, they deliver on time. Thank you, Teelaunch!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 2, 2020

Super easy to use, you can get your store up in 10 minutes. Great selection of different products. A lot of USA made products as well.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2020

I've worked with teelaunch for almost 2 years and the customer service has always been great. Every product or app issue I've had has been resolved. I would look into this app if you have print-on-demand needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2020

We sincerely like this app as we do not feel like just another customer to them. They respond and do their best to help. You have to remember you are one of many e-commerce sites they have to support. Install the app and try it for yourself. Negative reviews can often be the result of many not understanding what they are doing much less following or reading up before they implement the app. Are they perfect? Is anyone? So far we have had a great experience especially in the stages of getting setup. I definitely would suggest. We use them to add to a business we already have here locally.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I have been using this app for about two years. Great selection of products. Any time there is an issue I need help with, their customer service has always been prompt to respond & extremely helpful. Kristy is absolutely amazing!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Awesome app! I've been using the Teelaunch app for awhile now and it's awesome. It's so easy to navigate and launch products quickly. They also offer some unique POD products that you won't find elsewhere. All orders are fulfilled in the US (not China!) so shipping to my US customers is super fast!

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 29, 2019

Great customer service and fast communication with sellers. They have a variety of products and keep adding new items. I love it about them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2019

Amazing customer service, excellent very fast turn around, we had an order come in late on a Sunday night and it was printed and shipped within 23 hours, and they even send the shipping details back to your store directly so it is fully automated, overall wonderful experience and their prices for the level of customer service are unbeatable as well

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

They have amazing customer service and have always gotten my issues resolved in a speedy process! Great company

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

I am using Teelaunch as my primary POD app. So far all is good. Their support has helpful ( via email) when I have questions. The app, while a bit clunky, is fairly easy to use. I cannot comment yet on the quality of the products or speed of delivery, because I have not yet opened my store.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Have successfully used Teelaunch on several sites now. Great service, great price, and fast shipping. Their customer service is excellent too, they were quick to help me out when I had issues with an order. 5/5!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

I have recently swapped over to TEELAUNCH and I must say although the way items are added is different than I am used to, the customer service is spot on, Kristy is AMAZING, she is like my own VA when I have a question, she is right back to me:) The quality of the pillows I have ordered and the delivery to customers has been great thus far, I look forward to trying new products with them soon.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

Working with this app was great. Very easy to create items and they give you a template to work with! I would recommend this absolutely!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

Teelaunch has been a great POD partner. They have lots of apparel to choose from (among other great items) & at a price you can work with. Customer service has always been on point! If you need a question answered Kristy will be there to help you along the way.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

I’ve been in the POD space for about 6 years. Started on other platforms before there where a ton of integrations for Shopify and since then i’ve moved to creating Shopify stores. Finding a reputable POD partner was not easy. No need to say names but i’ve tested plenty of them and TeeLaunch quality exceeds the others and has great prices as well. I initially tested them out for Canvases and they blew the other POD I tested out of the water. The quality of print, vibrancy, and canvas material was on another level. After that I decided to test them for clothing and again was surprised at the high quality of print compared to the other POD i’ve used. To top it off they actually have a customer support team that responds extremely quick as well as on Saturday and Sundays. To me that type of support is extremely important and rare now a days. One thing they could work on though is shipping times (only a few other their products are on the slower side). Their in house items like tumblers i’ve seen ship same day which is insanely fast for a POD company…and i’m talking actual scans from USPS receiving the package the same day. Canvases and some others take a bit longer than I would like. Besides the shipping times for some items, TeeLaunch ticks 3 very important boxes for me: Quality, Support, and Price. Plus they are always adding new products, and their product line is very unique with items not regular found from other companies.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

This is one of the best apps, with the greatest customer service. I appreciate the team and the hard work they do

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 11, 2019

After trying many other POD apps/companies, I'm circling back to Teelaunch. Products are always great quality and I can rely on my orders being filled correctly and quickly. Seller support is also very responsive.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

We're very thankful for the kind words and we're happy you are back.

5 / 5 Share

April 23, 2019

Started using Teelaunch to sell tumblers recently. Will be trying new products soon. So far the experience has been great. Super fast production times and really responsive customer service. Very happy so far.

Using app

7 months

Total reviews

2

Average rating

5.0