teelaunch: Print on Demand
Maximize Sales and Boost your Profits with Print on Demand
Rating
4.2
feedback
643
chart
#218
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March 27, 2017
Great app in my opinion. great prices, fast printing , fast delivery. now they offer better shipping to uk and Canada also. this is a big plus! I had some minor problems in the past but support is a++ and resolved it in under 1 hour. on top of that, the interface is easy to use. plenty of products to choose from. Also , again imo , the designer tool could get a little upgrade to make our life a little better. i also hope they will add an api soon!
March 27, 2017
Best app, on every single problems i have the support fixed it very fast. best prices, fast printing, fast delivery. i highly recommend it.
March 27, 2017
Have been using the app for a few months now and have to say I love it! It is simple to use. Templates are there to use for every product and the design specs as well. I have been abel to chat with customer service a few times when in need of help. Kristy has been fantastic and very informative with settings help or checking on a tracking number. They have added new products and facilities to help with product and shipping times. The app makes it easy to see where some of my products are printed and shipped from. Not only are my shipping times reduces but my overall shipping prices for some of my big sellers have been cut to improve my profits. I have used other POD services and have not been happy. The only thing I kick myself for is not switching to them sooner. Keep up the great work and I look forward to a continued partnership.
March 27, 2017
BE CAREFUL - CHECK THEIR WORK BEFORE PROCEED TO SELL. Their marketing presentation and the initial set up process are flawless. very easy and convincing... pricing they display are also the best in the market. BUT. be careful, you never have a chance to check their work since they directly ship a product to a customer. We decided to place test orders for our staffs (Strongly recommend to do this to avoid the same mistake we made). 1. Shipping method they used from their factory was 'terrible'. The wrapping was terrible, and the shirt/hoodies were jammed in. - it is nearly a professional packing. 2. Most importantly, the design was not printed correctly (it was completely off). we printed 6 samples, The design of it was printed all wrong size, wrong locations. "each shirt" has a slightly different location and size. They do not print according to the design you signed off. 3. The material of the shirts/hoodies are very poor and it is nearly identical to the sample photos. Customers also complained. it has a very strong chemical smell when arrived. (due to prewashed) We use different vendor now and specify the same pre-washed but it does not smell like the one we received from Teelaunch. 4. Customer service is close to none. the only way to get hold of them are 'chatting' in general, and they almost never call you back. we had to call so many times to get hold of a live- person. Please do not get us wrong. we do not mean to put them in trouble. however, we thought it was fair to share our experience so that you will not have to go through the same experiences we had. We had to contact all customers and asked them if they received the correct design shirt/hoodies. "every customer' replied and said "no" So we issued a full refund to do the right thing. Good: They did realize that it was their fault (after we attempted to call, email, chat with them). They simply asked us to show them a proof so we forwarded all customer's messages as well as the photos of the test orders we made. After 2 months later, they issued a full refund. They are at least honest but they are nearly Pro level that you should not count on. - Best advice. - Stay away. if you decide to use them for some reasons, make sure you place your own test order so that you know what you are dealing with before you sell it to your own customers. we have many photos if you would like to see. (there are multiple factories in the US and they do not know which factory your product will be shipped).
March 27, 2017
Three orders lost in our first month using Teelaunch and when they resend the order, the customer does not receive a new tracking number.
March 27, 2017
no tracking to me or my customer (maybe you have to pay them more) No white label as advertised, your customer will have no idea who sent it, but they will know who some random printer is. No response to several emails, looking elsewhere asap, printing dull, but that may be my problem, looked good my end but who knows as they dont check anything, you need to order all your stock to get samples of how they print, going broke before I start :)
March 23, 2017
I love this App! They are super awesome and cool. I heard once they saved a baby dolphin from an attack by a school of rabid sardines with magical toots. I couldn't be happier to have them on my site
March 12, 2017
Great service, I would like to see a larger array of products to use with my custom designs
March 10, 2017
It's Marvelous! Estoy encantada con esta app, justo lo que necesitaba para mi negocio!! Muchisimas gracias por su trabajo!!