All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
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5 / 5 Share

May 26, 2016

Great customer service, EASY to install and add new products. Hundreds of orders and no complaints. Very happy.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2016

Good service but need to increase quality check.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 25, 2016

quality of shirts isn't the best but good enough and you cant beat the price. they leave enough room for you to actually make a profit. they're customer service is also very good.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2016

Heavily recommended so i decided to check it out, and I couldn't be happier. You will save time, money & heartache with the teelaunch app.

Store

Fskshop

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2016

Just started using teelaunch and so far so good :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2016

Amazing! Cant wait to use it to its capability..

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2016

As a designer, I want to spend more time designing and less time with the technical side of my Shopify store. Teelaunch allows me to do what I love most and simplifies all other aspects. No wasted time. No hassles. This app is a Godsend to anyone looking to start or enhance their online store! Keep up the great work guys! -Print Prohibition

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2016

I am a complete newbie to eCommence and Teelaunch has been such a blessing. Highest possible recommendation! https://mopixiestore.com Mopixie Store - Unique & Fun Gifts at Lowest Price with Free Shipping

Store

Mopixie

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

March 17, 2016

Customer support is great. If the reps can't figure out the issue, the owner of the company will resolve the issue immediately. I frequently hear him say, "How can I make this right?", and he always makes it right. There is a wide variety of products you can print any design on, and my customers have no complaints about quality of the products. The app is extremely user friendly and easy to navigate. Live chat is available more frequently than not. Production and shipping is fast and reliable. There is a great feature that only allows a certain amount of money to be taken out of the linked account, which is great for startups. There are multiple t-shirt fulfillment apps and services, and this is by far the best I have used.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2016

I opened my store 8bellsontime.com in January and after trying a few different dropshippers I found TeeLaunch. The platform integrated smoothly and product designs are as simple as it comes with the built in mockup generator (other sites require you to build a mockup as a separate function). The customer service from Chris, Dave, and the entire team has been superb. I even made a mistake on a graphic, which they quickly helped me to resolve and make right for the customers. I highly recommend them and would have given them 10 stars if I could have! Don W. 8BellsOnTime.com

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2016

With fufillment 3 indicators are all that's necessary to know if an app is worth sticking to. Speed - Off peak (have not had this app for holiday peak times yet). Fast fufillment. Hold period is about 24 hours, things go into a production around a day after the hold is done. Hold obviously in case of fraud orders/cancellations or modifications needed. Quality - Excellent. Prints bigger than other fufillment services I have experimented with. TeeLaunch seems to realize some people are building brands not just one off "tee deals" like on teespring. Bigger prints, happier customers, happier customers, more sales, more prints for teespring. Win, win, win. Pricing - On the lower end compared to competitors, possibly cheapest. I am weary of trying the one or two apps I saw with lower end pricing, I have 3 years DTG experience and know that just like anything once you get to a certain extent with discount pricing they have to be cutting quality somewhere. The better known apps are about 2-3$/shirt more in cost. You may be be able to save another dollar looking around at apps, but buyer beware. Support - Slow at first but it appears more focus has been put on this. I'm guessing high growth start up is to blame, but I have not ever had an issue not resolved, with the CEO himself reaching out if an extra step is needed. Good app, hundreds of prints in and so far so good. If anything changes I will update this review, as I know people put their entire brand on the line picking a fufillment service and it's good to be extra cautious.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 16, 2016

Teelaunch has been a valuable partner in my business for several years. Print quality is excellent for DTG printing and the quality District Made shirts are loved by my customers for their softness and fit. Mugs and phone cases are relatively new to the app and the print quality is superb! Looking forward to the new products they will be adding to the app. Using the app is easy and takes the worry out of fulfilling orders. The majority of my orders are filled quickly, typically within 3-5 business days and sometimes quicker. Add a few days during the busy holiday season. Customer service is very responsive and provide personal care. Misprints happen once in a while, as they do with any fulfillment company I've worked with, but Teelaunch is always quick to provide a replacement and fix the issue. Nobody can beat their prices allowing me to provide quality products at a fair price to my customers. I feel valued as a Teelaunch client. It's evident by their responsiveness to my needs that my business is important to them!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2016

I've been using Teelaunch for a few years now. I've seen them grow their company/service, so here's a review from a customer who has been with them awhile: Customer Service: I can say that although occasionally there are some hiccups, I've never had a problem that couldn't be solved. Their customer support is amazingly responsive, and any issue I've ever had has been resolved. They've actually gone way out of their way to help me with several things. Print Quality: I've seen a lot of other DTG printing (I actually used to work for a company prepping files for DTG) and Teelaunch's print quality is absolutely some of the best. The colors are bright (for DTG) and the level of small details that can be seen is above average. Of course, occasionally, I've run into a misprint (fuzzy edges, crooked design, low ink, etc). But, it doesn't happen very often and they've fixed the problem every time. Pricing/Shirt Quality: As far as I know, no one has pricing that's comparable to what Teelaunch offers. The tees they print on feel very high end. They're all made with ringspun cotton, have a fashion fit, and aren't the basic "value" styles that you usually get for such a low price. Honestly, the price and quality of the brand of t-shirts they use is probably the best selling point. Turnaround Time: I'd say 99% of the time, my orders have been shipped out within 5 business days (which is fantastic). Sometimes the turnaround time is only a day or two. The average time I've experienced is probably 3 business days, when everything is running smoothly. Obviously, it takes longer during the holidays, though. All around, I'm a happy Teelaunch customer. :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2017

UPDATE - 6/23/17 After a few years, we decided to give them another go. They've consistently printed my products extremely quickly and with great quality. I highly recommend them for all your POD items. UPDATE - 11/4/2015 Despite the trouble I had starting up, I stuck with them with hopes they would get better. Within a few hours of posting the review, the owner contacted me. He helped me solve a few of the issues I was having. Since then, not a problem. If you're looking for t-shirt fulfillment, with a lower cost, definitely look into Teelaunch. --------------- Original Review: Easy to set-up, good concept, good phone cases, and relatively quick turnaround. However... Horrible customer service. I've sent multiple emails with no response. Come on... In addition to this, I ordered a few shirts and a phone for myself to see the quality of them. Really? The size of the print one my shirt is maybe 1/3 or 1/4 of what the mockup shows. And the quality is not too great. I would not wear this shirt. The white underbase on one of my designs did not even line-up with the color layer on top. (A white underbase is how you print colors on dark shirts). I'm not even sure why they would send these shirts out...I got two different designs and not too impressed. The phone case came out good, however. Good concept, but have some ways to go.

Using app

Almost 5 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 22, 2015

I highly recommend Teelaunch. They have good pricing, an easy to use design uploader and batch orders quickly. They also ship orders quickly. I recommend them.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2015

An absolute breeze to use. Shirts and variations done in a few minutes. Awesome app.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2015

Customer for nearly 2 months now. Great app and easy to use. Prices for their shirts is also fair and not outrageous like other competitors. My experience with customer service has also been delightful. A wrong item was sent to a customer recently, but they rectify the problem very quickly, so when I was able to quickly get back to my customer, she was actually impressed with my own customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2016

The guys at Teelaunch have been great! We have had some questions on setup and and mock up's and customer support has responded quickly to all my questions. We are not a big store but was treated like one. I would strongly recommend looking at Teelaunch for all your t-shirt, long sleeve, v neck, and hoodie printing. Added Comment:10/9/2015 I wanted to add that I have been dealing with the guys at Teelaunch now for almost 2 months and they have helped me out in every situation. I can not say enough about them. From the open and launch of my store till now they have been there. 10/14/2015 Thanks again for all you do! Thank You!! 12/28/2015 Thanks for a great Christmas!! You guys did what you said and all my orders placed before the 10th were mailed and received. Keep up the great work guys!! Thank again for all your hard work..... 2/16/2016 Thanks again for all your hard work. I am really enjoying using the chat feature. It makes life easier. I am very happy to see more products coming soon. Sounds like a great lineup. Keep up the great work........ 5/25/2016 Keep up the great work! Adding new products has been a great plus and as always love the chat feature on the website. 7/26/16 I love the changes to the dashboard. 10/14/2016 Hey guys as the season is ramping up I can not thank you enough for all your hard work. I have been busy creating new designs for all the new products you have launched. Once again you amaze me with your customer service and your willingness to fix any problem even if it is my mistake. I look forward to a busy and fast paced holiday season. Keep up the great work!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2015

Outstanding experience working with Teelaunch. Easy to use app, excellent customer service, and great product choices. Very excited to have the Teelaunch app integrated into my store!

Using app

Over 5 years

Total reviews

1

Average rating

5.0