All reviews

Rating Breakdown

  • 5
    78% (506 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    10% (62 ratings)
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5 / 5 Share

Aug. 12, 2020

I have been using teelaunch for a few months now. I am very happy with thus far. Pricing, quality, ease of use, and customer service has all been great. They are the first place I look when creating a new product. I recommend using them.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Good: Customer service excels. Replies were always fast (longest it took was 48hours). Great variety of products. Competitive pricing. Very reliable app. To improve: 1. the user interface is more on the simple side, compared to the competition. You can’t edit products you created in the app, for example, it has to be done on the shopify side. Also the file has to be an exact size in pixels for every product or you won’t be able to upload. So if you wanna use the same design in 5 different products, you have to create 5 different files of five different sizes. 2. Talking specifically about mugs, I wish there were more size options specially for the accent and the black mugs. 3. Also I wish there was an “all around print” option for mugs. 4. I’d appreciate more mockup options on mugs as well. Overall, don’t get the wrong impression. This is a company worth Doing business with.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2020

I have been using TeeLaunch for years. Their prices are great and customer service is amazing. They are the first POD that I have found to get back to normal processing times during the pandemic.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

The customer service at TeeLaunch is great. Especially Kristy has been really helpful in the past. The app is easy to use and I am happy with their print quality. Definitely recommended!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2020

Love it so far. Just placed my first order to see the actual product. I'm anticipating a great product.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

Teelaunch has been the only print on demand company that has excelled during this pandemic, customer service replies swiftly, is helpful, if a refund or replacement is required they respond promptly and professionally. Not only that but the products I sell from their company have garnished nothing but 5 star reviews from customers.

Using app

Over 3 years

Total reviews

6

Average rating

4.2

5 / 5 Share

June 25, 2020

So far it's great. Have yet to ship any products, but will update when I start selling to review that process. But the design process is super simple!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

I have used this app across multiple stores for years and have yet to have a problem that wasn't fixed by customer service almost immediately. Love the response time, the fullfillment is great and there are always lots of updates during busy seasons and covid!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Teelaunch is better than Printful. Their customer service is excellent, I never had a problem with them. They respond very fast via email and even during this crazy covid 19, they deliver on time. Thank you, Teelaunch!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 10, 2020

I've been working on setting up my store and this app is so easy to use and the product mock ups are great! Customer service has been so helpful, answering my many emails almost immediately. Loving it so far!

Store

Avanie

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Update: The customer support contacted me immediately and it looks like there was some technical issue that I didn't received their response to my ticket. 5 stars to their great customer support!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Glad we could get everything resolved and I appreciate you giving us a chance to make it right.

5 / 5 Share

Feb. 2, 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate customers like you and are happy to help!

5 / 5 Share

June 2, 2020

Super easy to use, you can get your store up in 10 minutes. Great selection of different products. A lot of USA made products as well.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great so far! I have created an entire t-shirt line in less than an hour! I would defintiely recommend!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

loving the app so far. very easy to use. has only been two days so far. They have a good selection of products.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Easy to start up even for beginners. Since I am a beginner, I did run into an issue with my store. I asked for help and got a reply very fast -the support team fixed it quick! I highly recommend this POD app. Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

App is easy to use. I ordered a sample 20oz Tumbler and was very impressed! The print is HQ and the fulfillment and shipping was faster than I expected. I will definitely be adding the product to my shop.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2020

so far everything is easy going. great setup and easy to migrate to shopify. Can't wait for people to start buying.

Using app

25 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 2, 2020

I use teelaunch for my online tshirt business. so far i haven't had any issues but wondering if shipping is being affected

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2020

I've worked with teelaunch for almost 2 years and the customer service has always been great. Every product or app issue I've had has been resolved. I would look into this app if you have print-on-demand needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0