All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
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5 / 5 Share

March 21, 2020

I've worked with teelaunch for almost 2 years and the customer service has always been great. Every product or app issue I've had has been resolved. I would look into this app if you have print-on-demand needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

Now that I've figured out a couple things ... it's great! Looking forward to the relationship and the great product selection. HJ

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2020

We sincerely like this app as we do not feel like just another customer to them. They respond and do their best to help. You have to remember you are one of many e-commerce sites they have to support. Install the app and try it for yourself. Negative reviews can often be the result of many not understanding what they are doing much less following or reading up before they implement the app. Are they perfect? Is anyone? So far we have had a great experience especially in the stages of getting setup. I definitely would suggest. We use them to add to a business we already have here locally.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

I love this company! While the cost of products/shipping is a little higher than other competitors, their products are easy to design/upload and their customer service is top notch. I literally can ask them any question and get a response within the hour, it's great! Definitely recommend them if you are looking into a POD company for your store.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

This is one of my goto app to create awesome products for my customers. While I do feel like there are areas for improvement for the app but currently they are good and consistent with their quality and service. Their customer service is fast and welling to help, which is amazing!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2020

My best supplier. Have been working with them for long time. Great communication with support, fast turnaround and great quality.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Fast fulfillment times, great support, and wide range of products offered. Chris and Kristy are both great to work with.

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 3, 2020

I have been using this app for about two years. Great selection of products. Any time there is an issue I need help with, their customer service has always been prompt to respond & extremely helpful. Kristy is absolutely amazing!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Good and fast support. Fast turnaround and shipping on products I sell. Good interface and assets. Also open to feedback and improvement. Recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Awesome app! I've been using the Teelaunch app for awhile now and it's awesome. It's so easy to navigate and launch products quickly. They also offer some unique POD products that you won't find elsewhere. All orders are fulfilled in the US (not China!) so shipping to my US customers is super fast!

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 29, 2019

Great customer service and fast communication with sellers. They have a variety of products and keep adding new items. I love it about them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

as a new shop I was a little nervous going into the holiday season. but I couldn't be happier with how it all turned out. I can't wait to keep growing my shop.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2019

Amazing customer service, excellent very fast turn around, we had an order come in late on a Sunday night and it was printed and shipped within 23 hours, and they even send the shipping details back to your store directly so it is fully automated, overall wonderful experience and their prices for the level of customer service are unbeatable as well

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 24, 2019

I have been using Teelaunch ever since I set up my shop and had no issues. I recently had an issue with shipping and a order getting lost in shipping. This was during my busiest season (Thanksgiving and Christmas) and my customer was not happy at all. I contacted Teelaunch along the way and they did everything they could to make it right. I understand not everything can be fixed such as a lost package by USPS. They rectified the issue (on Christmas Eve mind you) and made it right. I really appreciate the customer service they have provided. I will continue to use them to fulfill my orders because of the customer service. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

I use Teelaunch for print on demand for more than a year and I am very satisfied with their services. I especially appreciate very helpful and fast customer support. I miss one thing: expedited shipping.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Excellent so far, I've only been using it for a few days, I haven't ordered anything yet, but I have uploaded my images and imported the products to my store without any issues, love the user-friendly format, unlike other apps I have tried.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

They have amazing customer service and have always gotten my issues resolved in a speedy process! Great company

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Clean and smooth. I had an issue with the sending turning off, and the guys got back to me super fast, and solved my problem. Great customer service.

Using app

11 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 5, 2019

I am using Teelaunch as my primary POD app. So far all is good. Their support has helpful ( via email) when I have questions. The app, while a bit clunky, is fairly easy to use. I cannot comment yet on the quality of the products or speed of delivery, because I have not yet opened my store.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Have successfully used Teelaunch on several sites now. Great service, great price, and fast shipping. Their customer service is excellent too, they were quick to help me out when I had issues with an order. 5/5!

Using app

3 months

Total reviews

1

Average rating

5.0