All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2019

Super fast shipping...and a beautiful product. I received the all over t shirt design product today as a testing sample and I love it. The material is silky soft and the fit is right on the mark.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

I love the teelaunch Shopify app. It’s super easy to use and Teelaunch gives the fastest, friendliest customer service around. I am so very pleased with them!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

The ABSOLUTE BEST Customer Service I have ever experienced in 6 years in the industry. This is one Company that responds QUICKLY to emails. When you have an issue they are on it. If the first level can't help them it's referred directly to the owner who jumps right in to provide assistance. There is no "email fear" of waiting days for a response. It's timely and I don't think I have ever waited longer than 15 minutes! The app is easy to accomplish and the interface with Etsy is a breeze. My Print and Mail timeframes are certainly within 5 business days and with over 30 "test" orders out the door there has been ZERO quality complaints. Through our follow-ups we have been looking for complaints and all that we heard were "Very Happy" and "Would Order Again". We are certainly happy we made the change from doing our own DTG printing to Teelaunch!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

I have recently swapped over to TEELAUNCH and I must say although the way items are added is different than I am used to, the customer service is spot on, Kristy is AMAZING, she is like my own VA when I have a question, she is right back to me:) The quality of the pillows I have ordered and the delivery to customers has been great thus far, I look forward to trying new products with them soon.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

Working with this app was great. Very easy to create items and they give you a template to work with! I would recommend this absolutely!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Teelaunch is a great company to deal with, they have a great product range that is always expanding and the quality of product has exceeded my expectations.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

I have been using Teelaunch for the past year and have never had a problem with them! Their customer service is quick and responsive! They are constantly adding new products to their catalog! I have noticed that they have been getting even faster at shipping out my customer's orders!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

Teelaunch has been an awesome POD partner. They have lots of apparel to choose from (among other great items). Most recently they've added new personalization features which are in demand right now. Customer service is quick and responsive! If you need a question answered Kristy will be there to help you along the way.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

Teelaunch has been a great POD partner. They have lots of apparel to choose from (among other great items) & at a price you can work with. Customer service has always been on point! If you need a question answered Kristy will be there to help you along the way.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2019

We love the selection that teelaunch has, its really great and we're happy we found them. Five stars!!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

I love the products and prices and my customers love the prices of the products and the great quality of them as well.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your kind words and we're so thankful to have such wonderful customers like yourself.

5 / 5 Share

Aug. 15, 2019

I’ve been in the POD space for about 6 years. Started on other platforms before there where a ton of integrations for Shopify and since then i’ve moved to creating Shopify stores. Finding a reputable POD partner was not easy. No need to say names but i’ve tested plenty of them and TeeLaunch quality exceeds the others and has great prices as well. I initially tested them out for Canvases and they blew the other POD I tested out of the water. The quality of print, vibrancy, and canvas material was on another level. After that I decided to test them for clothing and again was surprised at the high quality of print compared to the other POD i’ve used. To top it off they actually have a customer support team that responds extremely quick as well as on Saturday and Sundays. To me that type of support is extremely important and rare now a days. One thing they could work on though is shipping times (only a few other their products are on the slower side). Their in house items like tumblers i’ve seen ship same day which is insanely fast for a POD company…and i’m talking actual scans from USPS receiving the package the same day. Canvases and some others take a bit longer than I would like. Besides the shipping times for some items, TeeLaunch ticks 3 very important boxes for me: Quality, Support, and Price. Plus they are always adding new products, and their product line is very unique with items not regular found from other companies.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

The service is very good so I want to use it, I want to print my design on your shirt, hope you agree, my English is not good so sorry if I don't understand

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

I've been using teelaunch for a few years now and they not only have a great product, but also wonderful customer service!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

I needed a POD service that offered my customers an option to personalize products with their own images. I tried a couple other popular ones, but there was something in my store's coding that didn't allow their apps to function correctly for my customers. Even when asking for assistance, I only received generic replies from their "support" teams. I ran into the same coding problem when I tried Teelaunch, and went through the motions of requesting help - figuring I'd get the same generic unhelpful replies. Imagine my surprise though when Kristy got right back to me in minutes, asking me if I would mind if Chris checked out my site. I was a bit skeptical initially, but took a chance. Chris and associates literally spend days trying to figure out what was wrong with my site. Turns out it was a very simple fix - but it was an unusual problem that they had not run into before. Bottom Line: Very responsive company and decent line of products. I did make an initial test purchase prior to writing this and found the quality very nice for the price point. Trustworthy and friendly staff - that alone makes them winners in my book. They also seem to be adding more personalization options - which is exactly what my site needs. I plan on using Teelaunch for a very long time. If you want to see their personalized products live on a real store, drop by https://findmycrafts.com/collections/personalized-gifts-diy-photo-prints to see how it works!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

This is one of the best apps, with the greatest customer service. I appreciate the team and the hard work they do

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 11, 2019

I like that they have flags, as I've been looking for a company to print those for me. I do wish they had more than one size, and that they made outdoor flags as well, but this is good. I'm not thrilled that I can't duplicate a product and then amend it, so I have to enter all information from scratch for each version. UPDATE: I'm really impressed with Teelaunch's customer service. I had an email waiting for me within an hour of posting my review, to give me information and see what they could do to improve my experience. Learning that teelaunch makes all their products in Utah is great. They have indicated that they can offer other sizes of flags, and will look into it. The flags ARE of a quality that can handle outdoor use, however the recommendation is due to their being printed on one side only, so they don't look good on a flagpole. WIth this information, I can market my flags much better. Regarding the interface, they are still working to add more ease of use and functionality, and they took my suggestions seriously. I really like to support smaller companies, so I'm willing to put in a little extra time setting up products for the level of quality and support they offer. Really impressed! Changed my review from 4 stars to 5 stars. Well-deserved.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2019

I use the app for all of my products. I changed theme and I run into a few issue... sizing chart link showed 3 times on my product page. I asked for help from support team and after a few days it was solved. It was an easy issue because of my theme set up , but Christopher did the extra mile to reach out for help... so, it’s solved. Customer service is prompt, friendly and they do anything they can to solve problems. Great experience! Eva M

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2019

I wanted to add POD to my store and had a lot of questions. The customer support is great and answered all my questions promptly and helped guide me through the process. Have already made a few sales! Thank you

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We love to help great store owners like yourself!

5 / 5 Share

July 9, 2019

I absolutely love Teelaunch! They're customer service is amazing! and they truly cater to you and make sure that all your issues are resolved and that everything is the way it should be! I highly recommend them to anyone! A big thank you to Chris as well for being such a huge help every step of the way!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

It's our pleasure to help our customers and make them more successful.