teelaunch: Print on Demand

April 9, 2019

Customer service is outstanding! I had a difficult technical issue that took a while to figure out and fix, but the teelaunch folks helped me all the way. They're great!

April 8, 2019

Great customer service as always and deliver the highest quality products on POD. I use a few stores for different items and they are the fastest with getting orders out!

March 4, 2019

I am a business owner that not only produces many of the dynamic custom products we offer and sale, but also collaborates with other manufacturers to compliment and round out our entire eCommerce store. My perspective is different because I am more versed in managing complex production processes versus selling products online. So, let me be clear...there are SO many constraints in making physical products and getting them to customers on-time. WHY I appreciate Teelaunch and their services is because no one can be perfect in manufacturing. It’s impossible. So instead of criticizing, I understand what is more important than building unrealistic expectations around delivery for products I sell, but don’t produce myself is this...Does the company I want to collaborate with minimize my risk by creating technology and partnerships that always try to do the right thing and a good job? Is Teelaunch perfect? No. Do they have a vision, leadership and a staff dedicated to the prospects of performing as much as constraints allow? THEY DO. In my experience 90% on-time is good. Teelaunch is much better than that. Thanks for helping my business grow.

March 2, 2019

Super satisfied with everything I order from teelaunch. Really liking this new personalization feature.

March 2, 2019

I've been impressed with the service Teelaunch has provided as well as the selection of available products. I love the quality of their mockups created in the app, as I don't have a big team and mockups are super important but can be a pain to create from scratch. Customer support has been very responsive. 2 big thumbs up!

Jan. 24, 2019

Teelaunch has been great for my business. Hundreds of orders and zero issues. Their customer service is amazing as well. I'll admit it was scary handing this portion of my business over to another company, but they handle things like I would. Absolutely zero complaints. Keep up the good work.

Jan. 17, 2019

I have been using Teelaunch exclusively for my shop for a little over two years now. While there are some bumps once in a while as is to be expected with any POD, they have always worked with me to resolve any issues I encounter. Out of over 1000 orders I have only ever had returns due to customers not expecting the small size of the small blankets (even with dimensions posted). I have since removed the size option and havent had any further issues. I have all 5 star reviews on my Etsy shop, which focuses largely on blankets, and a few pouches, tumblers, tapestries, wall art, and tees. The blankets are extremely high quality and everyone that has touched one or bought one from me has been extremely satisfied. I have done expensive custom pieces for coworkers with nothing but rave reviews. As I said before, during times where there have been hiccups, delays in shipment time or a customer request to change something they weren't fully comfortable with, Kristy and Dave have made sure to resolve the issues for me and respond in a timely fashion. They offer a unique variety of products as well which is awesome. I would say that overall they are an awesome company striving to grow and add new products to their offerings. I see active effort on their part in resolving issues as they arise in quality control and fulfillment times, and a true desire to put out high quality products and make sure customers are happy. As a small business owner new to this business model that would not be able to afford my own equipment and overhead to run such a shop, I am extremely grateful for this company and the possibilities it opens up for me. I have tried Printful as well but the profit margin is so small with their super high prices. Teelaunch makes sure to price so that you can actually make money on your sales. That is a huge plus. Just stay in close communication with your customers if there is an unforseen delay, I have had minimal issues in so doing during the hurricane and shift in production facilities that slowed down orders. I see negative feedback on here but honestly, fulfilling probably thousands of orders a day, there is bound to be an issue here and there for any company, it is all in how they handle the hiccups. They strive to show a pattern of improvement in every area to build a stronger and more useful service as time goes on. I also want to mention their designer Andy is awesome. He answers technical questions and offers helpful feedback even after business hours and literally edited a design for me when I was stuck on an expensive custom order and trying to figure out Photoshop. I cant number the amount of tedious questions he has happily answered as I was learning the ropes and building my shop and trust in the company. He is a another reason I truly love and appreciate this company. Give them a shot.

Jan. 3, 2019

I have been using this app for a few months now and absolutely love it! Incredibly easy to use. The delivery time and quality of their products has always been spot on and my customers have always ended up happy with what they’ve received. I Also love how they provide templates to help with designing products and I think their mockups are the best out of any other POD company I’ve used. If that isn’t enough I recently reached out to their customer service for an important question after business hours and the customer service was SO friendly and helpful and got back to me right away. This app has really helped me grown my business fast and if I could give them 10 stars I would.

Dec. 27, 2018

I've been working with teelaunch for a little over a year, and I've had an entirely positive experience. Here are some of the things that I appreciate about teelaunch: * awesome customer (seller) experience - customer service team responds within hours and provides helpful responses * products ship in a timely fashion 99% of the time * great product selection - and always expanding * many fulfillment partners for some types of products, including worldwide fulfillment for faster shipping to international customers - makes a huge difference for customer experience when receiving item in a shorter timeframe Honestly, after working with teelaunch for a year, I have nothing bad to say about them. I have been selling POD and working with other vendors for over two years, and teelaunch is one of my favorites. Easy to work with, reliable, good communication. Sure, there are things that happen from time to time. Maybe a specific fulfillment partner has a problem that delays some orders. But that's just how it goes no matter who I'm working with. And I find that teelaunch's customer service is a cut above, which helps tremendously. Honestly, I wish I could think of something to criticize about teelaunch because it might lend more credibility to this review. But the honest truth is, I have no complaints.

Dec. 26, 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Dec. 15, 2018

Teelaunch is AMAZING!!! I just switched to using them this year after having a bad experience with another POD company and it has truly been a night and day difference!! Their customer support team (Kristy and Dave) have been absolutely fantastic and super quick at getting back to me. And of course let’s not forget to mention how INSANELY FAST their production team gets orders out the door, especially during this crazy busy holiday season! I have super happy customers because of their hard work and I couldn’t be happier to work with them! Can’t recommend them enough!!

Dec. 14, 2018

While experiencing a mishap during the busiest time of the season, got an email that straightened everything out. Very impressive and actually showed they care about the customer. Highly recommended now!

Dec. 10, 2018

Truly love this app! Been with them for a year and it keeps getting better and better. Their products are always the cheapest and so far they have always been great quality. Their customer service is phenomenal.

Jan. 27, 2020

I have been using this app for a few months now and absolutely love it. Very easy to use. They supply great templates to help in designing products. All of the products that I have ordered samples of or have seen that other people have ordered have turned out awesome. High quality material and high quality printing with a good price and delivery time! Great Customer Service!

Dec. 9, 2018

Been using Teelaunch for almost 2 years and it's been great. CS responds within a day and they are continuously improving and adding features on the app.

Dec. 23, 2019

TexasGalCorner Hi y'all, This was my 2nd Christmas season with Teelaunch and I have to say y'all did a FANTASTIC job. I did not have any delays or late orders or any other issues so far. Kudos to all of you Great performance Thank you and Merry Christmas Marion

Dec. 5, 2018

I've been using teelaunch for a while and it's been going really well. The mockups look great in my store and I enjoy the variety of products (I get bored of just making apparel). My store is an extension of me and I'm so happy with the products that me and teelaunch have created together. When I first got started I had a small hiccup but it was quickly and easily solved by their support folks.

Dec. 6, 2018

I ran into an issue with a support person at TeeLaunch who gave me incorrect information, said some things he shouldn't, and basically told me to use another POD. Luckily, that wasn't the end of the story. Chris, the owner of TeeLaunch, contacted me directly to resolve the issue. Chris was very friendly, and more than willing to do whatever it took to fix things. No company is perfect but, when the owner of a company takes their personal time to fix an issue for one of their clients, that's a company you WANT to work with! I will definitely continue to do business with TeeLaunch.

Dec. 1, 2018

The hiccups with the database has been a hassle. But, other than that, you guys are always on point. Love you guys.

Nov. 25, 2018

Great selection of items ranging from clothes to items you wouldn't expect, I couldn't be happier with their service