TeemDrop‑Dropshipping
AI dropshipping fulfillment—freeing merchants from hassle
Rating
4.6
feedback
101
chart
#569
All reviews
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May 24, 2026
We spoke with business owners and entrepreneurs. Honestly, we are extremely tired and frustrated with your service. My customer placed an order on May 14. There was a “6-day” delay. I paid $9.07 for YUN-Fast-Electro shipping, which was advertised as 3–6 day delivery. The order was only shipped on May 19. That means around a “9-day” delay in total. To be honest, I no longer believe TEEMDROP ships directly from its own warehouse. It looks like orders are being sourced from Alibaba first and then shipped later. Waiting 3 days just for teams to process shipments is unacceptable. I thought TEEMDROP was a large company. If it is truly a large company, then why are the operations teams insufficient? Also, you claim to provide “24-hour support,” but in reality it seems to be only weekday office hours from 9:00 AM to 6:00 PM. That is a weak operational system. You should hire more teams, spend more on salaries, and strengthen your operations. The global shipping and fulfillment industry works almost 24/7. Sunday being the only off day should be enough. For a global dropshipping company, slow operations are unacceptable. I am warning you, boss: If this continues, people will lose trust in your company. I watched videos about TEEMDROP on YouTube before using the platform. However, after trying it myself, my experience was very bad. Do not blindly trust what YouTubers say. In my opinion, TEEMDROP does not work well. I have been using Shopify for 6 years, and I am saying this based on real experience. I no longer recommend using TEEMDROP. What people say about TEEMDROP on YouTube does not seem completely true to me. Please be careful.
May 6, 2026
You can spend a fortune building a high-converting front end and generating thousands of sales, but a provider like this can kill your business in a single day. Their poor customer service and negligence are not worth the risk. Don't let them destroy everything you’ve worked to build.
Dear customer, We are truly sorry to hear about your extremely disappointing experience and deeply apologize for the frustration and harm our service has brought to you. We take your feedback very seriously. Poor customer service and supplier negligence are completely unacceptable to us. If such issues are confirmed, we will definitely take strict corrective measures to prevent them from recurring. Your trust means everything to us, and we never want our service problems to jeopardize your business. Please kindly reach out to our dedicated support team at [email protected] with details of your issue. We will prioritize your case and do our utmost to make this right for you.
May 5, 2026
Avoid this fulfillment service at all costs they will destroy your business. They held a €258 order in a warehouse for two weeks in china without even realizing it. Their staff is totally careless; they even sent me a 'proof' video to deny a missing part claim, but the video actually showed the worker dropping the part off the table while packing! If you value your customers and your money, stay away.
Dear friend, thank you for taking the time to share your experience. We are truly sorry for what you've been through. Please know that we take your feedback very seriously. Could you please contact our online support or email us at mailto:[email protected] with your order details and the video you have received? We will immediately escalate this to the relevant teams for verification. If the issue is confirmed as you described, rest assured we will provide you with a reasonable explanation and solution. We truly value your business and your trust. Thank you for your patience and cooperation, and once again, our sincere apologies for the terrible experience.
April 24, 2026
WARNING!!! Change my mind... TEEMDROP is FAILING and UNRELIABLE. DO NOT build a business with this platform if you aim to have a valid operation. I will revise and update if appropriate. I have setup shop and spent notable time and money building shop/products/marketing, relying on Teemdrop after researching them and seeing these reviews with my belief that they are a reliable fulfillment center. Teemdrop states 1-3 business days for “processing”. Day 1 should be the goal and standard. Day 2 for big orders, excessive workload. Day 3 should be the buffer day incase of reasonable business issues that slow processes. FOUR DAYS AND COUNTING on 2 small boxes of cotton swabs that still haven't left the warehouse is just crazy. The response to inquiries for support direct you to the agent who appears to only provide support for finding more products, and no real operations or platform support. Businesses need operational issues resolved and order fulfillment, not more products that TeemDrop can't meet expectations on. At minimum businesses need honest timeframes to provide their customers. The agent stated "awaiting collection" at this point likely means it needs quality inspection (of items someone else manufactures?) before it can ship. Yet 17TRACK and the carrier apparently received a ready pickup notification and provided the customer with tracking information over 2 days ago. If the shipping carrier is the problem, businesses need to know so they don't choose that carrier. If it's TeemDrop, they need to provide a valid reason for issues if they want to earn or maintain any level of trust. I've ordered multiple items simply to test their system, which is failing to meet the standard provided. I now await response that I have no idea when it will come due to the time difference, merely hoping for some detailed clarity that all is not lost. None-the-less, at this point I cannot trust TeemDrop can be relied on. I am now unable to launch marketing on my product today for nurses day in a week. Every minute I wait without resolve is lost revenue and proof that valid businesses cannot count on TeemDrop. This means your customers cannot count on your business = no repeat customers, bad reviews, and notable time and money wasted trying to resolve failed order completion at cost to your business for TeemDrop’s failure. That will sink a business. Resolution at this point would be helpful, but trust is gone and I refuse to operate an unreliable business partnered with TeemDrop if they cannot even process orders (their entire business model as a 3rd party). I will repost if something changes, but BE WARNED: 1. Support may be under 24 hours, but it is little to none for B2B operations (the most vital part). Responding in <24 hours feels good but that quickly changes when you realize it's useless information and it doesn't provide real insight or resolve the issue. 2. TeemDrop does not meet their own 3 days or less processing timeframe. 3. No idea if this will ever resolve, if I can get refund, or if products that will ever ship to already upset customers. Their failure is already causing me, a brand new customer, notable problems. 4. Same product issues as Alibaba and other similar platforms despite having an approved TeemDrop Store of items. a. Items available that are simply not of any value and cannot be sold... a. Customizable items with no customization options. b. Item images and descriptions that do not match with no insight into whether the image or description is correct on vital details. c. No trust that support could even provide a trustworthy response (if they know at all) about vital product questions. NOTE: Others have changed their reviews to 5 stars after believing its not TeemDrop's fault. Finding where fault lies may be helpful, but your customers expect you to handle that proactively if you're taking their money. Thus, 1-star reviews changing to 5-stars reviews may provide some insight into critical issues that could be devastating to you. Your customers will be less forgiving. ZERO Stars until I know there is any validity to TeemDrop as a business. At this point, they taken my time and money and I've spent time and money to build a store and marketing on products I don't trust TeemDrop to fulfill. Sincerely, Mr. Candor is Best
Dear valued customer, We sincerely apologize for the extremely unpleasant experience we have brought you. Since we have not obtained your relevant order information for the moment, we are unable to verify the specific details of this issue, and we would like to offer some explanations here. 1. The 1–3 business‑day processing time stated on our platform applies to 80% of regular orders. Meanwhile, we have clearly noted on our website that "processing time may be slightly extended due to supplier stock shortages or holidays". The actual shipping time depends on individual suppliers. In case of shipping delays caused by suppliers, please feel free to contact your assigned agent promptly. Your agent will help urge the supplier, negotiate to switch to better suppliers, or offer other feasible solutions for you. 2. As a rapidly growing platform, we wholeheartedly accept and appreciate every customer’s genuine feedback, as your opinions drive our continuous improvement. Regarding the issues you mentioned such as confusing logistics information, mismatched product images and descriptions, and missing customization options, we admit we cannot guarantee zero errors at all times. However, please contact your agent or customer service team once you encounter such problems, and we will verify and handle them as soon as possible to deliver satisfactory results. 3. For response time limit, we guarantee replies within 24 hours under normal circumstances, with slight delays only during holidays or other special occasions. If your agent fails to respond for a long time, you may reach us via online support, WhatsApp, or email: [email protected]. We will check the cause and urge your agent to reply in a timely manner. We always take customer satisfaction as our top priority and aim to build long‑term partnerships with all users. We humbly accept all your evaluations and will keep optimizing our platform services based on users’ needs. We apologize again for your poor experience. If you are willing to trust us again, please do not hesitate to contact our customer service team for any future issues, and we will do our utmost to resolve them properly for you. Sincerely, Teemdrop Support Team
March 3, 2026
Using this app has been a really bad idea for me. I lost my Amazon USA account due to my orders taking over two weeks to ship. The person assigned to my account was polite but resolve nothing for me. I cancelled a few of my orders that didn't ship and now my money is stuck with them. They won't just give me refund. The rep claims that there will bee a fee for processing my refun back to my card. Stay away from this company if you can help it.
Dear Customer, We sincerely apologize for the terrible experience you have had with our service. As we currently do not have your relevant order information on hand, we are unable to verify the specific details of your case. We would like to explain that shipping times are determined by our suppliers. Delays may occur due to stock shortages, holidays or other unforeseen circumstances. If you notice an order has not been shipped for an extended period, please feel free to contact your agent or customer service in a timely manner. Our agents will follow up with suppliers to push for shipment or try their best to find alternative solutions for you. Thank you for your understanding and feedback. We are continuously improving our services and hope to earn back your trust in the future.
March 1, 2026
This app is horrible I tried to buy a sample but somehow it was a stock and when I ask for a refund they said we don’t accept refunds even thought it say we accept refunds and slow shipping and you have to go threw a whatapp chat to chat with them this app is horrible don’t recommend using this app
Dear Customer, We sincerely apologize for the unpleasant experience you have encountered. As we currently do not have your relevant order information, we are unable to verify the specific situation at the moment. We would like to explain that our platform clearly distinguishes between sample orders and stock orders at checkout. Since we are not the direct supplier, refunds and returns need to be negotiated with the supplier by your agent, and the final decision is subject to the supplier’s policy. Regarding your concern that refunds are stated to be available but not processed, please kindly contact our customer service email: [email protected] with your order details. We will check the exact reason for you. Thank you for your understanding and valuable feedback, which greatly motivates us to improve our services continuously.
Feb. 26, 2026
Many orders have experienced severe delays. The product sourcing was of poor quality, logistics were chaotic, and customer service support was inadequate. I received numerous customer complaints and refund requests. When I contacted them for solutions, they consistently gave vague responses, causing me significant financial losses.
Store
My Store
Using app
1 minute
Dear Customer, We sincerely apologize for the poor experience caused by our service. As we currently have no relevant order information of yours, we are unable to verify the specific issues at this moment. We would like to address your concerns as follows: 1. Regarding severe order delays Overall shipping lead time consists of two parts: supplier dispatch time and international logistics transit time. Supplier dispatch is subject to their own schedule, which may be delayed due to stock shortages, holidays and other reasons. International logistics is handled by logistics providers, and deliveries are normally made within standard lead time; delays may occur due to force majeure such as extreme weather, holidays and strikes. Judging from the time of your review, we assume your orders were placed around the Chinese Spring Festival holiday, when most suppliers were on vacation, resulting in shipment delays. We feel truly sorry for this. And our logistics team will keep expanding more stable and reliable logistics routes and partners to provide better service for you. 2. Regarding poor‑quality product sourcing If you are unsatisfied with the sourcing result, you may reopen the sourcing request with your detailed requirements, and our sourcing specialists will re‑search items accordingly. After products arrive at our warehouse, our staff will conduct free quality inspections. Please note that we are not the direct product suppliers and cannot control the original product quality, but we will strictly screen high‑quality suppliers to minimize quality issues. 3. Regarding inadequate customer service Since you have not provided specific details, we cannot identify the exact service problem for now. Our customer service team is required to respond to inquiries within 24 hours. If you encountered vague replies, unresolved issues or poor service attitude, please contact us via our customer service email: [email protected] or your assigned agent. We will conduct internal reviews and rectifications to prevent such issues from recurring. Thank you for taking your valuable time to leave this honest review. Your feedback drives us to continuously improve and optimize our services for you.
Feb. 9, 2026
Orders were frequently misdelivered or delayed, and returns were extremely expensive. I've been constantly receiving customer complaints and refund requests since using their services. Very disappointing.
Store
My Store
Using app
1 minute
Dear Customer, We sincerely apologize for the unpleasant experience caused you. As we do not have your specific order information at present, we are unable to verify each case individually. We would like to address your concerns in detail: 1. Regarding misdelivery After parcels arrive at the destination country, last‑mile delivery is handled by local logistics providers, which is beyond our direct control. But we take this issue very seriously. In case of misdelivery, please promptly contact your assigned agent or customer service team. We will conduct immediate verification, do our utmost to restore normal delivery for orders, and strengthen supervision over local last‑mile delivery services accordingly. 2. Regarding shipping delays International logistics lead time is managed by our logistics partners, and most orders are delivered on schedule under normal conditions. Delays may be caused by force majeure such as extreme weather, holidays and strikes. Judging from the time of your review, we assume your orders were placed around the Chinese Spring Festival holiday, when many logistics provider were on vacation, resulting in shipment delays. We truly regret this inconvenience. Our logistics team will keep expanding more stable and reliable logistics channels and partners to further improve our delivery services. 3.Regarding high return shipping fees Due to the long distance and long transit time of international shipping, high return fees are common across all cross‑border platforms. We have launched dedicated after‑sales policies. If returns are required due to platform‑related issues, please contact your agent in a timely manner for after‑sales support. Thank you for your valuable feedback, which drives us to continuously rectify and optimize our services. We will strive to provide more stable and thoughtful services for you in the future.
Oct. 16, 2025
They hijaacked orders from other suppliers. Cancelled them without my authorization.
Dear customer, we apologize for the inconvenience caused. Our team has identified that your order cannot be synced to the fulfillable state because it has been marked "fulfilled" in your Shopify store already. As a precaution to protect your rights, our system has moved the order to the cancellation list to prevent any accidental duplicate payments. If the order has not been fulfilled by other suppliers and you still require TeemDrop to fulfill it, please kindly manually adjust the Shopify order status to "unfulfilled" and finalize the payment on TeemDrop. Your agent has reached out via email with step-by-step guidance—we recommend checking your inbox at your earliest convenience to resolve this efficiently. Thank you for your understanding and cooperation.