Textbox & Textfield by Textify
Add text box or text field to product page for...
Rating
4.6
feedback
94
chart
#777
All reviews
Review RSS Feed
Jan. 14, 2026
Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you get this sorted.
Jan. 2, 2026
This app is fantastic and the help is there when you need it! I'm so grateful!
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
Nov. 28, 2025
weak app
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: [email protected] Looking forward to helping you out on any problem you may face.
Oct. 24, 2025
App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
Oct. 14, 2025
This app has helped us with a few different fields we needed and the support team is amazing!
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
Sept. 29, 2025
I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.
Thank you for your feedback. From our side, the conversation was handled in a respectful and professional manner. Unfortunately, the discussion became challenging due to a lack of patience and respectful communication. While we are always happy to help and thoroughly investigate issues, some matters require time and cannot be resolved instantly. Productive support depends on mutual respect and constructive communication. When interactions become confrontational or impatient, it creates a situation that is not productive for either side. That said, we remain open to assisting further and are happy to help as long as the conversation is conducted respectfully and without attacks or aggression. We are all human and not automated systems — words matter. We kindly ask for the same level of respect that you would also expect and extend to your own customers.
July 29, 2025
Great app with a lot of opportunities to design and personalize your product page. Its user friendly and should you have any questions the friendly and professional support is available immediately. I highly recommend this app
July 24, 2025
quick support chat response when others leave you waiting, and issue fixed super quick too!
June 27, 2025
I just started using this app, but I have to say the customer service is AMAZING. I had 2 issues that they helped me solved so quickly with very clear help and communication. I'm excited to start using this app and wish all customer service was this good!
June 17, 2025
First time customer and my experience was excellent. Customer service was friendly and efficient. The monthly pricing is very affordable for someone that has no knowledge about coding. The App is very easy to install and use. Besides there are lots of videos to help you understand how to use the different features it offers. Very pleased with my purchase so far and will def. highly recommend to others. Thank you so much Pascal and the team!!!
June 16, 2025
I am so glad that you resolved my issue very fast. Thank you for assistant.
June 12, 2025
Very great service - we had a problem with the price add on in the cart - was serviced within a couple of hours! Great.
April 30, 2025
5 stars are not enough! it's the first time I find a simple app that really does everything I need. and if it doesn't you were very fast in providing assistance top assistance
April 29, 2025
Pascal hat mir spät abends super freundlich, schnell und kompetent unterstützt. Der Shop bzw. die App lief direkt wieder einwandfrei. Danke Pascal!
April 18, 2025
This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.
April 7, 2025
Je recommande vivement l’utilisation de TextBox ! L’équipe est extrêmement réactive et accessible — à chaque fois que j’ai eu une question ou le moindre souci, ils ont répondu en un temps record et ont tout réglé avec professionnalisme. On sent qu’ils sont vraiment à l’écoute de leurs utilisateurs. C’est rare de trouver un support aussi efficace aujourd’hui. Et pour le prix… n’hésitez pas une seconde. C’est un excellent rapport qualité/prix. Vous serez entre de bonnes mains, c’est certain !
March 31, 2025
Ich bin wirklich begeistert von Textify! Die App bietet eine einfache und funktionale Lösung für meine Anforderungen und funktioniert problemlos. Was mich besonders überzeugt hat, war der Support. Als ich ein Problem hatte, wurde mir schnell und kompetent geholfen, sodass ich das gewünschte Ergebnis ohne Umwege erreichen konnte. Keine endlosen E-Mails oder automatische Antworten, sondern echte, menschliche Unterstützung, die den Unterschied macht. Ich kann Textify wirklich jedem empfehlen, der eine benutzerfreundliche und zuverlässige Lösung sucht!
Using app
About 2 hours
Total reviews
4
Average rating
5.0