All reviews

Rating Breakdown

  • 5
    95% (90 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 96% (91)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2022

Excellent app, and it solved the problem we had. I am especially grateful to the customer support because they are active and in a short time we managed to solve the problem. I recommend this app!

Using app

2 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 25, 2022

the app doesnt work anymore, support says it's working again but it's not, can you please fix it? I mean, it's black friday

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.

1 / 5 Share

Nov. 24, 2022

Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed

Store

Esdee

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API. We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge. Thanks

5 / 5 Share

Nov. 16, 2022

Um zusätzliche Angaben wie Rückennummern oder Initialien zu der Bestellung hinzuzufügen, benutze ich die App Textbox. Installation, Preis und Leistung passen hier! Bei der Automatisierung der Textfelder (zeige nur bei bestimmten Produktvarianten an), habe ich die Hilfe des Supports benötigt. Innerhalb weniger Stunden wurde mir unkompliziert geholfen und das Problem gefixt. Schneller und freundlicher kann ein Support nicht arbeiten. Vielen Dank an Anna und ihr Team. Ich kann diese App bedenkenlos empfehlen.

Using app

About 23 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Wir nutzen diese App schon seit längerem für zusätzliche Abfragen von Kunden direkt bei der Bestellung und sie funktioniert bestens. Als wir kürzlich etwas neues mit den Daten anstellen wollten (Einbindung in Shopify Flow), hat uns der Support super freundlich und schnell geholfen den dafür nötigen Code zu erstellen Kurz gesagt, eine klasse App mit super Support, was besonders bei dem geringen Preis eine vorbildliche Ausnahme ist :-) Herzliche Grüße an Anna und nochmals vielen Dank!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

This app it's super helpful and easy to use. Great to permit my customers to customize products. In addition, the team is very quickly available and efficient to fix your problem.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Fantastic app does exactly what we need it to do. We had one issue with a theme setting on our end and customer service was super fast and knowledgeable. Do not hesitate to get this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app was helpful in adding specific text fields to my listings. Some needed a shirt color box, some needed to gather information about the person a gift was being purchased for, others were for other personalized information that needed to be gathered. It was so easy to add a new textbox for whatever listings I needed to have one. Being able to customize the font to match my site was really nice! The customer service is outstanding! They were quick to respond anytime I had a question or issue. They strive to respond quickly and will work until the issue is fully resolved, even if the issue isn't necessarily due to their app. The ability to duplicate a created box would be helpful to keep all formatting the same and then only edit the product category and some text.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2022

Pascal is so so so helpful! He's helped me multiple times when I've had a problem immediately! Would highly recommend! And the textbook matches my website perfectly :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

The app is easy to use. The CS support is superb, almost immediately reply to solve my small issues! Recommended!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Absolutely great service. In particular, I was helped quickly and competently over the weekend and my problem was completely solved. I am very satisfied with the service and also the functionality of textbox.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We used this app to add personalized laser engraving text to our products. Its easy to set up and customize to our liking. After we set it up we had trouble adding items to cart. We did not use their setup service before launching which was our mistake. We submitted a support ticket and the issue was resolved within 24 hours. Great customer support!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Great value for money, and a very quick and helpful support via live chat! Well done and keep it up!

Store

GOT BAG

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2021

Great app and amazing support! Needed to add verbiage under text and the app did what it was supposed to do. One of the fastest support responses as well.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2021

Good value for money, and support helped me to resolve my requests within 10 minutes! Now my website allows customers to write in personalisation field and I can see it in my order :)

Using app

About 24 hours

Total reviews

2

Average rating

5.0