All reviews

Rating Breakdown

  • 5
    96% (92 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2022

The app is simple yet they did a great job of it. Totally worth it. And their dev team will really help you 1 on 1 if you have any request. Kudos to the team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

Excellent app, and it solved the problem we had. I am especially grateful to the customer support because they are active and in a short time we managed to solve the problem. I recommend this app!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

I run a flower store in Germany. I now want to offer online shipping and pickup and have opened a store for this. I am still very new in the matter and have no experience at all. For products I need a text field so that the customer can add his wishes and notes to the order. The setup was super easy, I would not have expected that. Exactly what I was looking for!

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 25, 2022

the app doesnt work anymore, support says it's working again but it's not, can you please fix it? I mean, it's black friday

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.

5 / 5 Share

Nov. 24, 2022

Update* The app is now working 3/5 is now 5/5. As of 25/11/2022, it stopped working, waiting on support to report back. Disappointing that is happening, hopefully, the app will regain function. When it works it is great

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, thanks for your review. We saw in the night that the API on the platform had a timeout for some reason. It started working again. Please let us know if you are facing still any problem. We try to help you as fast as possible. Thanks and sorry for the circumstances. We will refund you the charge for November.

1 / 5 Share

Nov. 24, 2022

Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed

Store

Esdee

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API. We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge. Thanks

5 / 5 Share

Nov. 16, 2022

Um zusätzliche Angaben wie Rückennummern oder Initialien zu der Bestellung hinzuzufügen, benutze ich die App Textbox. Installation, Preis und Leistung passen hier! Bei der Automatisierung der Textfelder (zeige nur bei bestimmten Produktvarianten an), habe ich die Hilfe des Supports benötigt. Innerhalb weniger Stunden wurde mir unkompliziert geholfen und das Problem gefixt. Schneller und freundlicher kann ein Support nicht arbeiten. Vielen Dank an Anna und ihr Team. Ich kann diese App bedenkenlos empfehlen.

Using app

About 23 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

I used this app to help customer write in their request and so far this app has been great and the customer service has been great. Thank you so much!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Gute App mit erstklassigem Support! Wir nutzen diese App seit einiger Zeit und hatten nun einen Fehler im System, der durch den Support schnell und unkompliziert innerhalb kürzester Zeit behoben wurde. Die App an sich, macht genau, was sie verspricht und ist einfach zu bedienen.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Wir nutzen diese App schon seit längerem für zusätzliche Abfragen von Kunden direkt bei der Bestellung und sie funktioniert bestens. Als wir kürzlich etwas neues mit den Daten anstellen wollten (Einbindung in Shopify Flow), hat uns der Support super freundlich und schnell geholfen den dafür nötigen Code zu erstellen Kurz gesagt, eine klasse App mit super Support, was besonders bei dem geringen Preis eine vorbildliche Ausnahme ist :-) Herzliche Grüße an Anna und nochmals vielen Dank!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

First class support, the app is very easy to set up (also thanks to the good FAQs/docs) and the user interface (both in seller and buyer view) clearly stands out from the competition

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

This app it's super helpful and easy to use. Great to permit my customers to customize products. In addition, the team is very quickly available and efficient to fix your problem.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Fantastic app does exactly what we need it to do. We had one issue with a theme setting on our end and customer service was super fast and knowledgeable. Do not hesitate to get this app!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app was helpful in adding specific text fields to my listings. Some needed a shirt color box, some needed to gather information about the person a gift was being purchased for, others were for other personalized information that needed to be gathered. It was so easy to add a new textbox for whatever listings I needed to have one. Being able to customize the font to match my site was really nice! The customer service is outstanding! They were quick to respond anytime I had a question or issue. They strive to respond quickly and will work until the issue is fully resolved, even if the issue isn't necessarily due to their app. The ability to duplicate a created box would be helpful to keep all formatting the same and then only edit the product category and some text.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2022

I was having an issue with the app showing up on my website, the developers reached out and with trail and error they finally found a solution. Now the app works perfectly!! Definitely recommend, the customer service alone is 5 stars!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

So far so good. Incredibly easy to install. I had it working in minutes. Wish all apps were this easy to work with.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

April 9, 2022

Great customer service! Easy to use app and affordable. Perfect for what I need. The documentation tutorials help alot!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2022

This app is exactly what I needed! I thought I could rely on the area in the shopping cart where customers can put a note to the seller. NOT! I should of known that everything needs to be spelled out. So I went looking for an app to help me and I found the perfect one. You'll be surprised on how easy it is to install. I did it! Shoutout to Anna who is the best customer support hero. I'd be lost without the help they've given me. Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2022

I used this app. For my shop and had some problems at first. But they have a very great support who fixed it with me.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Pascal is so so so helpful! He's helped me multiple times when I've had a problem immediately! Would highly recommend! And the textbook matches my website perfectly :)

Using app

About 2 months

Total reviews

2

Average rating

5.0