All reviews

Rating Breakdown

  • 5
    95% (90 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 96% (91)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

We use a unique theme therefore was some complication with the app, but the Support team was super nice and helpful and managed to handle the problem. Now everything works like a charm. Thank you!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

We had a non standard request which was dealt with quickly, efficiently and with the least impact on service ever! Fabulous customer service, thank you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

This app is super easy and straightforward to use. We use it for people to include card messages on their order, and it was quick to set up and looks great. I had an issue with the text box not appearing on my website occasionally, so I reached out to support. This issue was diagnosed and fixed quickly, and it was a great customer support experience. I highly recommend this app!

Using app

19 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 20, 2024

I recently used the Textbox app by Textify for my Shopify store and I must say, it's incredibly user-friendly. What stood out even more was the support team behind the app – they were not only friendly but also went above and beyond to assist me. Highly recommend this app for anyone looking for an easy-to-use solution with excellent support!

Using app

About 18 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

App für kleine, aber essentielle Anwendung. Super schneller, hilfreicher und kundenspezifischer Support!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Anna is amazing at what she does. I presented my problem to her and in less than 12 hours on a sunday, she had my website fixed. Thank you Anna!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

App tut, was sie soll. Und wenn sie es mal nicht tut, so hilft der Support (auch auf Deutsch) verlässlich weiter. Bisher beste Support-Erfahrung für mich mit allen Shopify-Apps. Es wird sogar auf Wünsche eingegangen, wenn man eine Funktion vermisst - und diese dann in angemessener Zeit umgesetzt. App ist zudem einfach zu bedienen und selbsterklärend.

Store

hejhoni

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

The app does what it promised, in a very simple and intuitive way. Placing it in our theme however was not that easy, but the support was efficient and very fast. Thanks a lot! Highly recommended if you need one or more text fields that follow rules. A perfect solution for our needs.

Using app

3 months

Total reviews

24

Average rating

4.5

5 / 5 Share

Oct. 22, 2023

Very easy-to-use app and great customer service. They went above and beyond to fix my issues and accommodate my requests. Absolutely worth the low monthly fee.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

very useful app ! and the creator help me figure out my website problem !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Seems to work, helpful support!

Using app

9 months

Total reviews

15

Average rating

2.3

5 / 5 Share

Aug. 21, 2023

This is like the 3rd time Anna has helped me. She's amazing, especially dealing with me because I feel needy! LOL! She helped me with questions on the beta version of upcharging options. She fixed my packing slip so it wasn't cluttered with info I didn't need and made it look more organized. I can't say enough about the customer service testify offers, especially being in the states and them in Germany. This is the easiest add on to use and understand.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Amazing and simple plugin with a lot of options to modify and a superb and fast support. My theme had another template where the plugin had to be integrated. The Team implemented it free of charge within 24hours on a weekend! Incredible! I highly recommend this to everyone!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

great app that I would definitely recommend for anybody looking to add some custom fields in to their store

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2023

Fantastic customer service, you can trust that any issues you have will be addressed quickly and effectively, highly recommend.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

This app is perfect, it is easy to set up and does exactly what it advertises to do. I am happy to pay the monthly fee for the benefit it gives me.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2023

Great app! Easy to use! The support team is Fabulous!! I wanted to modify the textbox so it match my website design, and they did what I asked for! Thank You so much!!!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2023

Fantastic tech support. They got right to the issue and fixed it within 20 minutes. Fast. Responsive. Super Helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

profesionall app. with profesionall support... Love it, this app increased my sales 10X ... Really recommend it, very simple, intuitive, and which is the most important - its very effective. thankyou

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

The app is simple yet they did a great job of it. Totally worth it. And their dev team will really help you 1 on 1 if you have any request. Kudos to the team!

Using app

About 2 hours

Total reviews

5

Average rating

5.0