All reviews

Rating Breakdown

  • 5
    93% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 95% (86)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

We use a unique theme therefore was some complication with the app, but the Support team was super nice and helpful and managed to handle the problem. Now everything works like a charm. Thank you!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

We had a non standard request which was dealt with quickly, efficiently and with the least impact on service ever! Fabulous customer service, thank you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

This app is super easy and straightforward to use. We use it for people to include card messages on their order, and it was quick to set up and looks great. I had an issue with the text box not appearing on my website occasionally, so I reached out to support. This issue was diagnosed and fixed quickly, and it was a great customer support experience. I highly recommend this app!

Using app

19 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 17, 2023

App für kleine, aber essentielle Anwendung. Super schneller, hilfreicher und kundenspezifischer Support!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Anna is amazing at what she does. I presented my problem to her and in less than 12 hours on a sunday, she had my website fixed. Thank you Anna!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

The app does what it promised, in a very simple and intuitive way. Placing it in our theme however was not that easy, but the support was efficient and very fast. Thanks a lot! Highly recommended if you need one or more text fields that follow rules. A perfect solution for our needs.

Using app

3 months

Total reviews

27

Average rating

4.3

5 / 5 Share

Oct. 22, 2023

Very easy-to-use app and great customer service. They went above and beyond to fix my issues and accommodate my requests. Absolutely worth the low monthly fee.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

very useful app ! and the creator help me figure out my website problem !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Seems to work, helpful support!

Using app

9 months

Total reviews

16

Average rating

2.3

5 / 5 Share

Aug. 21, 2023

This is like the 3rd time Anna has helped me. She's amazing, especially dealing with me because I feel needy! LOL! She helped me with questions on the beta version of upcharging options. She fixed my packing slip so it wasn't cluttered with info I didn't need and made it look more organized. I can't say enough about the customer service testify offers, especially being in the states and them in Germany. This is the easiest add on to use and understand.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Amazing and simple plugin with a lot of options to modify and a superb and fast support. My theme had another template where the plugin had to be integrated. The Team implemented it free of charge within 24hours on a weekend! Incredible! I highly recommend this to everyone!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

This app is perfect, it is easy to set up and does exactly what it advertises to do. I am happy to pay the monthly fee for the benefit it gives me.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2023

Great app! Easy to use! The support team is Fabulous!! I wanted to modify the textbox so it match my website design, and they did what I asked for! Thank You so much!!!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2023

Fantastic tech support. They got right to the issue and fixed it within 20 minutes. Fast. Responsive. Super Helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

profesionall app. with profesionall support... Love it, this app increased my sales 10X ... Really recommend it, very simple, intuitive, and which is the most important - its very effective. thankyou

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

The app is simple yet they did a great job of it. Totally worth it. And their dev team will really help you 1 on 1 if you have any request. Kudos to the team!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2022

Excellent app, and it solved the problem we had. I am especially grateful to the customer support because they are active and in a short time we managed to solve the problem. I recommend this app!

Using app

2 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 25, 2022

the app doesnt work anymore, support says it's working again but it's not, can you please fix it? I mean, it's black friday

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Update: The Textfield is showing up on the store. Please have a recheck. Because of the circumstances, we will refund you the last two months of using. Thanks ___________ Hey, thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: [email protected] Once we have your link we can check your store.

1 / 5 Share

Nov. 24, 2022

Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed

Store

Esdee

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API. We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge. Thanks

5 / 5 Share

Nov. 16, 2022

Um zusätzliche Angaben wie Rückennummern oder Initialien zu der Bestellung hinzuzufügen, benutze ich die App Textbox. Installation, Preis und Leistung passen hier! Bei der Automatisierung der Textfelder (zeige nur bei bestimmten Produktvarianten an), habe ich die Hilfe des Supports benötigt. Innerhalb weniger Stunden wurde mir unkompliziert geholfen und das Problem gefixt. Schneller und freundlicher kann ein Support nicht arbeiten. Vielen Dank an Anna und ihr Team. Ich kann diese App bedenkenlos empfehlen.

Using app

About 23 hours

Total reviews

12

Average rating

5.0