TikTok
Launch TikTok Ads and sell directly via TikTok Shop
Rating
4.8
feedback
12,547
chart
#115
All reviews
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Feb. 21, 2026
Legitimate UK registered company, trading since 2013. Account deactivated by a bot with zero explanation. Appeal rejected with a blank reason field. Funds frozen for 90 days. No human support available. Avoid until they fix their automated moderation system — it is destroying real businesses.
Feb. 18, 2026
If I could give it zero stars. I am not sure how all these other reviews are even happy with TikTok. They must be fake review.
Feb. 18, 2026
Feb. 14, 2026
Feb. 9, 2026
Awful app, too busy and confusing, bombarded with ads that appeal to a 5 year old. Always asking you to give product away free to "influencers" and lots of flashy banners offering for you you to put on deals deals deals! Even though I cancelled any marketing and closed my account I still get bombarded with their spammy emails. Horrific experience from start to finish, and beyond!
Feb. 6, 2026
Horrible for small businesses, they make it impossible for small businesses to make a profit.
Feb. 4, 2026
The most shocking of all the social media sites. This app will snatch product data from your store, and send it to Tik Tok Seller Centre, when you did not request it to do so. Tik Tok will then prevent you from ever permanently deleting anything, which is a breach of copyright and trademark laws. Most of the things on this app don't work in on the Shopify admin system, so you end up having to log into Tik Tok Seller Centre. Tik Tok Seller Centre is a nightmare to use. It is poorly designed, doesn't sync inventory properly (which causes violations). Our store was then banned, after the stupid app synchronised everything in our store, causing mass violations, so we hit milestones and were banned. Support is pointless, they won't help. Everything is reviewed by AI, which barely works. Of all the social media channels and 'shops' or 'marketplaces', Tik Tik is by far the worst. It is super complicated, operated by AI that simply doesn't work, littered with issues, the appeals process is a joke, things don't synchronise properly, they steal your data and content, they misuse your trademark, their fees to sell in their shop are a joke, they live on a different planet when it comes to writing product descriptions because the template is so poorly designed, you're lucky if you can even sign in sometimes because security of the account also seems to be a joke, they will bloat your 'session' figures on Shopify because those busy AI bots are constantly checking prices, they make stupid suggestions like 'discount this by 30%', they charge fees to use your own shipping service (!), they allow people to sell counterfeits of your own products and do nothing when you complain, instead issuing you with violation tickets. I could go on and on and on. It is a disgraceful platform. When this stupid app syncs all your products, without permission, causing multiple violations, you then get put into a probation period so you can only sell 100 products. Which is a nightmare to then manage. You only come out of probation when you sell a certain level of products - which is impossible, as others have noted - you can't sell products if you are limited to having 100 available! Which idiot at TikTok made up this policy? Every policy is idiotic, poorly thought out. You are bombarded with policies. TikTok behaves like it is the only platform in the world you can sell on - unbelievably arrogant, unbelievable fees for every little things. Just remember - it's your business, not TikToks. You don't have to be told how to run your own business by TikTok, nor have TikTok extort silly fees out of you for using your own shipping service rather than their fulfilment. Take a look behind you and run as fast as you possibly can in that opposite direction, rather than destroying your business and your life with TikTok. Seriously, even Amazon is easier to use.
Jan. 24, 2026
The absolute worst experience I've had with any service in 40 years of being an entrepreneur. The app itself fails to sync to TikTok shop if you have more than 100 SKUs because new accounts are under a trial period, but you can't just select some items manually to only sync part of your products. All that doesn't matter though because their AI couldn't verify my business even after submitting 20+ requested docs twice with their chat agent guiding me on the 2nd and final appeal. The crazy part is they verified my business on my ad account with the exact same docs. Overall the absolute biggest waste of time and energy.
Jan. 22, 2026
Jan. 21, 2026
he business information for your TikTok Shop didn't passed the review. Please update it again and resubmit. - I gave them the exact same details on the other store I used with the SAME credientials. There support who lives literally 1 block away from my business, took MONTHS to just send me automated emails. I stopped bothering with tiktok, abysmal service
Jan. 21, 2026
It consistently does not sync with Shopify and keeps having me map the same products daily.
Jan. 17, 2026
Komplimziert. Verschiedene Accounts anlegen müssen für Tik Tok, TikTok Shop , TikTok Anzeigen Manager. Warenkatalog aus Shopify nicht einfach hochzuladen. Jedes Produkt muss angepasst werden. Vorgaben mit Warenlagerzuordnung , Verpackungsvorschriften usw. Und legt man Nachweise vor , bleiben die bisher eingestellten Produkte trotzdem gesperrt. Werde über Tik Tok höchstens noch Werbung machen , aber Verkauf ist viel zu kompliziert mit Shopify und der App.
Jan. 16, 2026
they are garbage!! they do not operate fairly, they will strong arm and bully people. they are shitty shitty shitty
Jan. 15, 2026
Sehr schlechter Support + KI. Hier ist es nicht möglich eine Manuelle Verifikation durchzuführen. Das System ist nicht manuell editierbar.
Jan. 9, 2026
You are forced to wait multiple days to sync products because the platform puts you into a probation period and only allows up to 100 items to sync. You cannot choose which 100 items are synced. To exit the probation period, you must make multiple sales, but that is nearly impossible when you have no control over what is being sold. If your store offers both digital products and IRL clothing, and the random 100 items are all digital, you are stuck waiting another day for another random sync. This system is neither efficient nor helpful for brands that sell multiple product types. I want to use this app to grow my clothing business, not my digital items, yet there is no way to edit or control this. Customer support provides no solution and simply tells you to try again the next day. There is also no way to bypass probation, even for established stores. I am not sure if this app will be useful for anyone trying to grow their business. It seems quite frustrating and needs a redesign. If you were able to at least choose what gets sync, even if there is a limit to it, that would be more efficient than the randomly choosing. I cannot recommend using this, especially when customer service doesn't care and tells you only "Good Luck." This is extremely bizarre. Update: They lied. You cannot upload 100 a day, even if you are in the tier. The app is too difficult to navigate and customer service makes you wait a long time, since they have no clue what they are doing. First, I had "Harvie", they told me that you can only upload 100 a day. Then threw me to a bot. Next day, "John" responds, rushes you and closes the chat, even if you provide all the information. Horrible service. If you are looking for a seemless app, this ain't it.
Jan. 1, 2026