TikTok
Showcase your products to TikTok's users and increase sales
Rating
4.8
feedback
24,817
chart
#50
All reviews
Rating Breakdown
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Sept. 30, 2024
Sept. 28, 2024
Sept. 28, 2024
Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door. Other than that, the app is stable and works as intended.
Sept. 11, 2024
Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with
Aug. 3, 2024
Good for tracking sales data, terrible for fulfillment. Tiktok trying to lock you into their ecosystem and doing a terrible job at it
July 14, 2024
Seems easy at first but it quickly broke down. It was very frustrating having to update info in all the locations in my Shopify account before TikTok could assign a warehouse. Then, even though my business appears to be verified, I'm now being asked to provide trademark authorization to list my own products that are currently in my Shopify Catalog!! This is almost making me want to give up.
June 18, 2024
I not selling in PR but TIK Tok Ignore my business, for have my Office in Florida and PR . The Company selling in USA,Canada and Europe .I am sad that not given opportunity to woman disable small business selling in USA for would have a office in PR.
June 12, 2024
All of a sudden my TikTok Shop orders are not syncing to Shopify. One order that was refunded is still showing this message 'We couldn't create this order on Shopify. To resolve this issue, open a ticket with TikTok Shop Support.' This app needs a major update especially on the Shopify mobile app.