TikTok
TikTok Ads & TikTok Shop Integration for Shopify
Rating
4.8
feedback
26,504
chart
#39
All reviews
Rating Breakdown
Review RSS Feed
Nov. 19, 2024
good open tiktok try start prouct busness myjoy g
Store
My Store
Using app
--
Nov. 18, 2024
While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.
Nov. 17, 2024
the admin an seller apps do not sync right. making it truly so difficult to to manage products. the apps need to be fixed big time.
Nov. 13, 2024
Terrible. Won't allow me to link due to my account already being binded. It's not.
Nov. 7, 2024
The day after I deposited a bunch of money to start running Tik Tok Ads on my Shop, I suddenly get an email saying I have received a ticket with 6 violations for using "other creator's content on TikTok Shop". -- WHICH I ABSOLUTELY DID NOT. And when I clicked on the link the ticket says it's unappealable. It made me so mad that I spent the last 2 weeks creating my own designs, had already posted several videos and finally decided to put $$ into ads and THEN receive this nonsense, and it has the nerve to be unappealable!!!! Pissed me off so much that I immediately deleted my shop and am now trying to get my money back that has not yet been spent on ads! And it's a lot since it had only been a day and a half.
Store
My Store
Using app
--
Nov. 3, 2024
The system just charged me $10, and the next thing is my account has been suspended. I need a refund as soon as possible.
Nov. 3, 2024
Our small business has faced serious challenges setting up on TikTok. This included our shop being dectivated for no reason at all - before we had even started trading on TikTok.
Oct. 21, 2024
muito bom gosto muito é muito top 15000 lix tá então gosto muito é muito top é coisa pra caramba né por mês cidade bastante
Oct. 21, 2024
I've sold on a number of platforms and while they all have their quirks and annoyances, it usually takes me a good few years to hate the platform and a fair while longer to consider removing it entirely from our sales funnel. I installed Tiktok as a sales channel but a few days ago i already HATE this platform with a passion, there are so may things wrong with it, from not accepting tracking numbers, to the app completely not working, I've already removed over half our stock from this app despite only adding it a few days ago. i have little doubt the other half will follow and so too this app in a day or two. Awful App, Rubbish Service, Waste of time, money and effort save yourself dont install this app
Oct. 10, 2024
Refused to recognize my account with my phone number. Every time it sent me a code, I put it in and then I got an error, unrecognizable account! Super frustrating, especially since I have already synced my account to shopify and am able to log into my account.
Sept. 26, 2024
Integration was a constant pain. When we imported our products 80% failed verification with no explanation and would not verify after multiple amendments. Raised a support ticket for help, got nowhere and they market the ticket as resolved despite not addressing the issue. The core issue appears to be over the name of our products, which are factually accurate and design-inspired names, yet they appear to breach some standards. There appears to be no way to have a human review the products to see that they meet the guidelines and I don't expect they will amend the algorithm any time soon. Awful experience thus far.
Sept. 18, 2024
No support at all, in fact the whole TikTok app is shocking as it is. Can only speak with a robot that does nothing. We have over 5,000 products and this didn't sync stock count and other features. All it did was import a title with images but not the rest, so all items unavailable anyway. It's a waste of time as this may need to be all added manually. Won't be wasting more time with this shocking app