TikTok

Oct. 4, 2023

Having a very difficult time connecting TikTok shop with Shopify. When I click the option to get support, I will not submit.

Oct. 2, 2023

zero help, doesnt work

Oct. 2, 2023

I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.

Sept. 30, 2023

Yes, easy to install, no different than any other integration. However extremely difficult to set up properly. It comes across as "easy" but it only grabbed 3 products out of 100 (800 with variants). Shopify refuses to give support and says it TTs problem. However I can't get a straight answer from the customer service or any help. Facebook and Instagram do it properly and that was easy and boom all my products appeared on those accounts. Could it be this is only for Americans? Note: The process sets up two accounts for you, but fails to mention it doesn't create a profile. That part is easy enough to do though once I knew it needed to be done.

Sept. 29, 2023

App has been giving me the blues, I have been trying to syn for 3 days and I’m getting no help from customer service.

Sept. 25, 2023

E intentado por un med sincronizar tik tok con shopify me da un error el cual me comunico con tik tok dicen que todo esta bien, me comunico con shopify y dicen lo mismo. Super mal

Sept. 16, 2023

Hallo ich bin Alaga Muric und nutze TikTok für Werbung, bei mir wird zuviel Geld vom Konto abgezogen z.B habe ich 20 EUR WeRBUNG GESCHALTEN ABER ES WERDEN 120 EUR abgezogen. Bitte um rückzahlung der zuviel abgebuchten Geldes

Sept. 15, 2023

nice

Sept. 15, 2023

su calificacion es manipulada no deja calificar mal, no me permite publicar los anuncios en estados unidos vivo en colombia pero vendo en estados unidos y no dejar hacer la publicidad de paso no deja calificar mal, son unos manipuladores de calificaion

Sept. 14, 2023

Using white scrollbars with a white background is infuriating.

Sept. 19, 2023

they charged $50 dollars three times with out informing me and with out giving me a service and no costumer support to help

Sept. 10, 2023

Watch for Data Loss in New Version!! We have been using this app for the ads pixel integration, but upgraded to use the new Tiktok shops functionality after being prompted by Tiktok. We were using Silk before for Tiktok shops, and I encourage you to continue to use Silk. This integration will wipe your Tiktok shop of all listings and then most listings will have some sort of error, but none of the links work for you to fix it. We've had a ticket open with Tiktok for about a week and nobody seems to have any idea how to fix it, meanwhile our Tiktok shop has been decimated.

Sept. 9, 2023

1 star. would be 0 stars if i could. avoid tiktok shop, their customer support is terrible. syncing products fails because tiktok doesn't support the same categories that shopify does. random products fall into prohibited or restricted. and the appeal process doens't work. save yourself the time and avoid using tiktok.

Sept. 9, 2023

hard to import products from shopify

Sept. 7, 2023

Sept. 4, 2023

Sept. 3, 2023

Why does it ask for SSN or ITIN to set up tiktok shop? Literally wouldn't give that away to anyone and no other social platform asks for it.

Sept. 2, 2023

horrivel lixooo

Aug. 31, 2023

This app is the worst I have used. Support is a complete joke.

Aug. 19, 2023

this is only for marketing and won't let me add my tiktok shop so I can't manage my orders in one place.