All reviews

Rating Breakdown

  • 5
    87% (21,621 ratings)
  • 4
    10% (2,392 ratings)
  • 3
    2% (447 ratings)
  • 2
    0% (91 ratings)
  • 1
    1% (303 ratings)
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1 / 5 Share

Aug. 7, 2023

My experience is still happening, I have not exactly determined it yet because I have not seen any difference in my sales.

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 6, 2023

décu, impossible de lancer une campagne correcte depuis shopify, l'appli n'accepte pas les cartes virtuelles de revolut, rien n'est fais pour aider les e-commercant

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2023

Tiktok is an amazing app with lots of fun and discoveries so i intend to get to enjoy its amenities

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 2, 2023

Account has been suspended without reason. Money from the account has not been refunded. TikTok also asks for photo of your credit card!!!! when suspend you. But I was billed with PAYPAL!!!!

Store

HRS

Using app

2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

July 31, 2023

A vast majority of their 5 star reviews are AI generated. Just read them and you'll see. I don't understand how Shopify allows all these fake reviews on their platform. App is very limited in what you can do. Does not sync product orders between TikTok Shop and Shopify. Pretty much a pointless app.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2023

too much, and so complicated to setup an ad!! too much, and so complicated to setup an ad!! too much, and so complicated to setup an ad!!

Store

Redfan

Using app

7 months

Total reviews

2

Average rating

1.0

1 / 5 Share

July 21, 2023

How does this useless app have 4.8 stars? This app serves no purpose at all. You can set up ads on TikTok without this app. You cannot even sync your Shopify catalog to TikTok. Complete garbage. I have wasted days for nothing. TikTok and Shopify both should be disgusted at misleading customers.

Using app

13 days

Total reviews

6

Average rating

3.0

1 / 5 Share

Sept. 27, 2023

The app is useless. They canceled an order that was already at the customer's door. Their customer support is useless. They provided free shipping at the store without my authorization.

Store

Ikervo

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 19, 2023

its suppose to direct buying customers and its just taking money no customers are coming or buying. I'm losing my money what a waste

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2023

AINDA NAO TIVE RETORNO, POR ISSO NAO POSSO FALAR WUE A EXPERIENCIA SEJA BOA, MAS VOU CONTINUAR TENTATO

Store

CANARE

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 11, 2023

Obwohl ich die Kampagne deaktiviert habe, wurde mir trotzdem weiterhin Gld abgezogen. Teilweise 20 - 50 € täglich. Ich will mein Geld zurück!!

Store

IlluminateArt

Using app

9 days

1 / 5 Share

July 11, 2023

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Store

HypeHubz

Using app

About 1 month

1 / 5 Share

July 7, 2023

Product type shopify store available iam new in titok experience just use a time pass .iam start for business

Store

Hassan

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 6, 2023

They don't even provide good enough customer support i asked for a refund because I didn't even get a single sale and they did not even reply to my request for refund.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 4, 2023

TikTok debería agregar todo directamente desde nuestro Shopify, información y demás cosas. Así como lo esta en otras tiendas!! aun no he podido agregar mi tienda!! Par de días mas estaré tratando y si no, delete!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

1 / 5 Share

July 4, 2023

honestly the setup of this is so frustrating. The synching makes no sense. products show pending in Shopify and on tiktok show approved. the two dont work well together. im a very tech savvy person. I have now had to hire someone and even they're confused...

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

July 1, 2023

its a vary great app. tiktok to be a fun and entertaining app where one can discover a wide range, of videos ,including dance.challenges,comedic skits,lip-syncing fashion tips

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 24, 2023

Installed the app. and I continue to get error codes. I'm unable to see disapproved products, and there's no explanation on what's needed to fix the disapproved products. It's nearly impossible to reach support. I've sent multiple messages and no response. You're left hanging trying to figure things app. Not happy at all.

Using app

6 months

Total reviews

18

Average rating

4.5

1 / 5 Share

June 26, 2023

Cannot even login or make an account "error system" and the support / ask for help button ? require an id and an already existing account you basically cannot use the app its ridiculous

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 9, 2023

Went through all the steps and I get to "submit" part of ad and an error "pixel doesn't exist" pops up with no explanation. Very disappointed.

Using app

11 months

Total reviews

8

Average rating

3.6