TikTok

Sept. 6, 2022

We have been able to advertise on every platform including pinterest, facebook, google, bing. When I tried to launch a campaign for a new product launch. I got an error message. This account has been suspended and its ads have been stopped. Following is the message I got. TikTok Ads Support 2022-09-03 11:30:22 Dear valued client, We regret to inform you that your account has been suspended due to suspicious or unusual activity, we are unable to reopen it. - TikTok For Business

Sept. 2, 2022

Ad account randomly stop spending. Tiktok is very inconsistent as a marketing channel. Always glitces or has issues and its hard to get it resolved quickly.

Aug. 25, 2022

Hard to use, configured finished but no pixel installed for shopify store. Please fix this issue ASAP.

Aug. 18, 2022

I have been trying to connect to my account for weeks. Just says network error. I have TT for business all set up but no matter what I do, I cant log in through Shopify

July 15, 2022

Awful. The app doesn't work. I set up a campaign via the Shopify admin. The campaign "failed" so I "cancelled" the campaign after it failed; however, Tik Tok has continued to bill me (3 x the amount that is stated in the campaign total via the app dahsboard found in the Shopify admin.) I have reached out to Tik Tok (through the app, through the business admin site, and through the Shopify app channel multiple times... with no response.) I then reached out to Shopify, who said they can't help because it's a "third party" site. In my experience, the app is untrustworthy: 1. it doesn't work 2. there is no support from Tik Tok 3. there is no support from Shopify

July 27, 2022

This application is not function in my Shopify store. The marketing location shows errors although everything is correctly set up in my store. TikTok got in contact with me now and I am happy about it. I hope they can solve this problem now.

July 14, 2022

Unfortunately, have not been able to make the TikTok sales channel work because "a country or region cannot be selected for your storefront," yet the storefront us correctly set up. TikTok said it is a Shopify issue. Shopify said its a TikTok issue. Then TikTok just stopped responding, and eventually I gave up.

July 14, 2022

The app is broken and there's no real-time support available. It didn't let me connect my business TikTok account to Shopify.

July 9, 2022

As a new advertiser, I installed this app and noticed that my target country is set incorrectly to Singapore. I wrote to their client support to request them to change to the USA as where most of my customers are based. I received an insulting and short reply asking me to reach out to their USA client team instead without helping me with how to reach out to the right team to solve my problem. I find that their client service team is very SILO'ed, and they don't talk to each other. From this bad experience, I allocated my advertising budgets to Google Shopping and Facebook Ad. It's their loss for losing my advertising budget, and they deserve a 1-star poor rating!

July 2, 2022

Not able to log on. Once I arrive at the section for entering my business account info the app crashes.

June 23, 2022

Cannot log in. Receive the error below. No reply from support. We couldn't log in with TikTok. This may be due to specific app settings. If you're a developer, correct the following and try again: redirect_uri Refer to our Developer Documentation for more information.

June 20, 2022

i cant finish install it give me unknown error and i cant delet it cause icant find it in app what is that ?

June 2, 2022

it wont let me log into any of my tiktok accounts. it keeps saying it cannot fins my accounts. Please help

May 28, 2022

Bad experience, My advertisements Don't spend and I have been restricted for using my ad account because of no reason

May 3, 2022

刚冲了100美金进去，然后创建了两个广告组，广告素材是红人授权使用的，其他的也没发现有什么问题。还没跑起来广告账户就被封了，开Ticket申述还需要先上传两个不同的身份证明文件。从来没用过这么难用又这么容易封号的广告平台。

April 11, 2022

Hello developers, I have a question, I have been opening tickets to shopify and tiktok for more than two months, then one tells me that it is the other's fault and the other tells me exactly the same thing, conclusion, they have me from one place to another, going around in circle. I install the app and I am not logged in and it says that I am not eligible for Tiktok shopping, it tells me that I do not meet the requirements and I know that I do. I do not know how to activate the tiktok shopping function, can you help me please, I feel that it is discriminatory that they do not give a clear answer as to why I am eligible or not

April 5, 2022

FINGER WEG!! Reinste Abzocke. Jetzt musste ich tiktok extra nochmal installieren um eine rezension zu schreiben. Hatte sie schon deinstalliert....aber naja... Erst eine Kaution bezahlt von 10€...gut kann man mal machen..hab ich auch wieder bekommen..wäre ja auch kein problem gewesen...aber dann...hatte in 2 Tagen als ich meine werbung geschaltet hatte, 42 Besucher.. gestern haben die schon 2 mal geld von meinem Konto abgebucht und heute!?!!... 3 mal haben die ernsthaft 3,57 von meinem Konto abgebucht und 1 mal noch 11,57....alles an einem tag wohlgemerkt...wie gesagt: 42 Klicks auf meiner Seite....so nachdem ich das nun losgeworden bin und hoffentlich den einen oder anderen warnen konnte, schnell wieder deinstallieren, weil man nur eine rezension schreiben darf, wenn man tiktok direkt installiert hat und in den letzten 45 tagen deinstalliert hat....also: FINGER WEG!!!!!!!!

March 11, 2022

这是一个骗子应用，说好的一键添加像素结果根本不行，垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾

Jan. 4, 2022

Like so many other users, my ad account was suspended and I can't complete the set up. Huge waste of time and effort

Dec. 29, 2021

I installed this app months ago and still can't get any help with setup. I also was suspended after setting up an ad account.