TikTok
TikTok Ads & TikTok Shop Integration for Shopify
Rating
4.8
feedback
26,523
chart
#39
All reviews
Rating Breakdown
Sept. 12, 2024
Same problem with TikTok it never approves your shop, all my documents are valid but it is the same thing over and over. Only app that we have this problem with.
Sept. 11, 2024
Not a good platform to use. I tried several time to upload my information, it doesn't matter if its bills , driver licence, or passport. I've been charged over $200.00 bucks and have not even set up my account for advertising because I was waiting on approval. But each day that goes by it's another $50.00. And still haven't made a TikTok ad. I reached out for help and well that useless waiting for a reply. I sync my products and the indexing just plan sucks. With 418 error out of 682, I could not index even though it was indexed for Google and SEOAnt with 100% index with SEO. After i corrected all the indexing problems by category, it still wanted more information, and right now it's easier just to get out while I can and not pay for a service I'm not getting. If I could give no STARS I would do that!!!!!!!!!!!!!!~!~
Sept. 4, 2024
Sept. 4, 2024
Don't sell here. If you resell any authorized products, they will disable your store, allow no appeals, and keep your money for 90 days.
Sept. 1, 2024
Ads were not approved and they continue to take money out of my bank account so whenever you try contacting them there is no response but rather blatant disregard for someone's hard earned money.
Aug. 30, 2024
A complete disaster—after connecting a shop, it can’t be disconnected, and there’s constantly an “rpc call error]}” message. Support can’t do anything other than suggest using incognito mode. My God, what a nightmare in the 21st century.
Aug. 29, 2024
Products not syncing to Tiktok seller, we reinstalls their app 3 times. Endless talks to their TikTok support didn't help, I'm starting to think that TikTok are using bots for support
Aug. 25, 2024
Be very careful of violating any Tiktok policies. They will shut your shop and withhold all the funds that they owe you regardless of whether you are in the right. Their Appeals process is unfair.
Aug. 24, 2024
Tik tok has made it such a hard platform to use. This is the third time that they’ve closed my store and I finally was invited to TikTok shop and had my Shopify my products ready to sync over and out of the blue. I woke up one morning and my shop was closed would not let me appeal it it said it was closed andFebruary this is August and for the last few months I’ve been selling on my business page and I was on TikTok shop all the sudden closed one morning and said had been since February it’s August btw now so a.i or whatever sucks Boone to ever talk to or no real help if you have an issue not even worth it at this point m about to give up
Aug. 20, 2024
We have had a horrible experience finally getting our TikTok Shop setup which took months and when we finally did we found out that every product is treated as one product in TikTok Shop and they do not allow product variants unless you are selling something like a shirt with different colors. Every product we offer has multiple variants so for every single variant we would have to manually enter in TikTok Shop and treat as its own product. Until they allow product variants other than simple things like colors we won't be able to sell on TikTok sadly.