TikTok
Showcase your products to TikTok's users and increase sales
Rating
4.8
feedback
24,817
chart
#50
All reviews
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Aug. 30, 2024
A complete disaster—after connecting a shop, it can’t be disconnected, and there’s constantly an “rpc call error]}” message. Support can’t do anything other than suggest using incognito mode. My God, what a nightmare in the 21st century.
Aug. 29, 2024
Products not syncing to Tiktok seller, we reinstalls their app 3 times. Endless talks to their TikTok support didn't help, I'm starting to think that TikTok are using bots for support
Aug. 25, 2024
Be very careful of violating any Tiktok policies. They will shut your shop and withhold all the funds that they owe you regardless of whether you are in the right. Their Appeals process is unfair.
Aug. 24, 2024
Tik tok has made it such a hard platform to use. This is the third time that they’ve closed my store and I finally was invited to TikTok shop and had my Shopify my products ready to sync over and out of the blue. I woke up one morning and my shop was closed would not let me appeal it it said it was closed andFebruary this is August and for the last few months I’ve been selling on my business page and I was on TikTok shop all the sudden closed one morning and said had been since February it’s August btw now so a.i or whatever sucks Boone to ever talk to or no real help if you have an issue not even worth it at this point m about to give up
Aug. 20, 2024
We have had a horrible experience finally getting our TikTok Shop setup which took months and when we finally did we found out that every product is treated as one product in TikTok Shop and they do not allow product variants unless you are selling something like a shirt with different colors. Every product we offer has multiple variants so for every single variant we would have to manually enter in TikTok Shop and treat as its own product. Until they allow product variants other than simple things like colors we won't be able to sell on TikTok sadly.
Aug. 18, 2024
Objetivamente la aplicación es muy mala para un país como Colombia, no ves resultados, cuesta mucho el día y nunca sabes si la gente vio la campaña o no, no la recomiendo, no pierdan el dinero por lo menos en Colombia.
Aug. 9, 2024
Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering. We've never had this issue with any other shops/platform. Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it.
Aug. 7, 2024
Once I get a chance to sell an item on tiktok i will tell you how it went...
Aug. 6, 2024
Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with no luck. Inventory does not sync correctly and app constantly asks you to map products that you cannot map because there is no way to unlink a previous product even if it was linked to an incorrect listing. Show old orders saying they require attention even though they have already been shipped.
Aug. 5, 2024
This has been one of the most exhausting experiences in my life. Opening or trying to open a Tiktok shop was pure hell. no one at TikTok will help you, try to open a ticket and the system, asks you over and over to verify yourself even though you already have. Finally get to email with someone from support and they can't or won't answer a question. Products, all of my products are both active and under review at the same time. Some get declined but no clear answer as to why. If that isn't bad enough click the marketing tab and all those products are approved. you can do better tiktok
Aug. 3, 2024
Really really bad, took too long, no help, repeat typing over and over again and doing again here. No help, bad for a small business....too much work and waste of tie for what it is worth sadly
July 25, 2024
App is worthless. Nothing sinks properly This is only created for them to get ad money from you not to list products for sale.
July 21, 2024
0 Stars App is BS. Can't get approved no matter what documents you upload and takes days to just get declined over and over again. Sucks! I don't recommend at all!
July 19, 2024
This app is horrible. It loads painfully slow. Inventory doesn't sync, product syncing is just a mess in general. Terribly designed.