All reviews

Rating Breakdown

  • 5
    124% (16,315 ratings)
  • 4
    13% (1,669 ratings)
  • 3
    3% (339 ratings)
  • 2
    1% (69 ratings)
  • 1
    2% (320 ratings)

Reviews with Text

  • 40% (7,518)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 7, 2026

The app wont verify me, it just goes round in circles and it has been doing this for 18 months, you would think that they would have done an update to correct it by now. I reached out for help using support to sort it and after 5 days still no reply! The app doesn’t work and the support aren’t bothered!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

April 6, 2026

Literally a nightmare to setup and manage.

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 6, 2026

Using app

7 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 3, 2026

Kann Shopify aktuell nicht mit TikTok verbinden. Stoße immer auf eine Fehlermeldung. Shopify meldet, dass die aktuelle TikTok Version nicht unterstützt wird.

Using app

25 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 2, 2026

vanskelig å få til å virke. anbefales ikke

Using app

Over 4 years

Total reviews

12

Average rating

4.3

1 / 5 Share

April 1, 2026

Cannot get Tiktok connected to my Shopify store. They removed support to WooCommerce. Since then I've moved my site over to Shopify. And now I cannot unbind my account from WooCommerce because they've removed all traces of their app in their store. I've gotten the runaround from TT Seller support for a month now, all telling me do to things that I cannot do. It's super frustrating that I cannot maintain proper inventory between TT and Shopify now, when I used to with WooCommerce until the US takeover.

Store

WRKBKS

Using app

28 days

Total reviews

1

Average rating

1.0

1 / 5 Share

March 25, 2026

Honestly, TikTok Shop has been one of the worst experiences I’ve ever dealt with. Trying to get support is incredibly frustrating—they’re not helpful at all. Out of all the platforms and apps I’ve used, this one easily ranks as the worst. Everything just goes in circles, and when something doesn’t work, there’s no clear way to actually get it fixed. If everything runs smoothly for you, consider yourself lucky. But if you ever need support, be prepared—you might not get anything resolved. Really disappointing experience overall.

Using app

Over 1 year

Total reviews

4

Average rating

2.0

1 / 5 Share

March 21, 2026

Keep cannot connecting TikTok account, keep saying no server connection

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 16, 2026

TERRIBLE customer support. No one there knows what they are doing. One of them literally copied and pasted a response from ChatGPT to try and help me. They are clueless and this app is way more complex than it needs to be to properly setup.

Using app

4 days

Total reviews

3

Average rating

3.3

1 / 5 Share

March 11, 2026

This app is awful and highly unpredictable! Some products sync, others dont, and for no apparent reason. Then one day, products that fail sync will randomly pass and be published to our live store. Support is awful and most of the time, agents have insufficient knowledge to even remotely help.

Using app

5 months

Total reviews

6

Average rating

4.3

1 / 5 Share

March 8, 2026

its an absolute nightmare detting up tiktok

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

March 6, 2026

Falla todo el tiempo muy mal

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 5, 2026

Wenn man sich die Nerven kaputt machen möchte, dann sollte man versuchen, auf TikTok einen Shop zu eröffnen. Ständiges verifizieren, Ausweise werden nicht anerkannt, Genehmigungen erteilt und einen Tag später wieder gelöscht. Schlimmer geht es nicht mehr

Using app

3 months

Total reviews

7

Average rating

4.4

1 / 5 Share

March 1, 2026

Store

Koshyk

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 26, 2026

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 21, 2026

Legitimate UK registered company, trading since 2013. Account deactivated by a bot with zero explanation. Appeal rejected with a blank reason field. Funds frozen for 90 days. No human support available. Avoid until they fix their automated moderation system — it is destroying real businesses.

Using app

Over 4 years

Total reviews

3

Average rating

1.0

1 / 5 Share

Feb. 18, 2026

If I could give it zero stars. I am not sure how all these other reviews are even happy with TikTok. They must be fake review.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 18, 2026

Using app

About 10 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

May 21, 2026

Ukraine targeting is not available The app does not support Ukraine as an ad targeting region. For stores focused on the Ukrainian market, this is a critical limitation. Please add Ukraine to the list of available targeting regions.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 14, 2026

Using app

7 days

Total reviews

1

Average rating

1.0