All reviews

Rating Breakdown

  • 5
    111% (13,906 ratings)
  • 4
    11% (1,428 ratings)
  • 3
    2% (273 ratings)
  • 2
    0% (51 ratings)
  • 1
    2% (277 ratings)

Reviews with Text

  • 42% (6,662)
Review RSS Feed Review RSS Feed

2 / 5 Share

April 27, 2025

mes produits sont depuis trois semaines "en cours de vérification" et j'aimerais qu'une assistance me dise pourquoi et ce qu'il faut faire

Using app

18 days

Total reviews

1

Average rating

4.0

2 / 5 Share

April 8, 2025

I trying this app, but don't have a response at this time.

Using app

9 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 24, 2025

glitches when setting up business account prevented complete set up., No way to work around

Using app

About 3 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 14, 2025

Using app

7 minutes

Total reviews

1

Average rating

2.0

2 / 5 Share

Jan. 3, 2025

First time trying it out, so not sure about my experience yet but the setup was nice and easy

Using app

41 minutes

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 4, 2024

Instalarla es sencilla, ahora falta ver los resultados de esta instalacion.

Using app

2 minutes

Total reviews

2

Average rating

1.5

2 / 5 Share

Nov. 20, 2024

Have submitted for help a couple of times now through support and noone gets back with you.

Using app

6 months

Total reviews

4

Average rating

4.3

2 / 5 Share

Oct. 24, 2024

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 24, 2024

No configuran bien todos los eventos

Using app

About 19 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 14, 2024

Using app

22 days

Total reviews

2

Average rating

2.0

2 / 5 Share

June 24, 2025

maximaaa

Using app

9 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 28, 2024

Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door. Other than that, the app is stable and works as intended.

Using app

7 months

Total reviews

11

Average rating

2.1

2 / 5 Share

Sept. 11, 2024

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with

Store

SHOPYO

Using app

6 days

Total reviews

2

Average rating

3.5

2 / 5 Share

Aug. 24, 2024

I still have to wait and see if they merch goes threw

Using app

2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 3, 2024

Good for tracking sales data, terrible for fulfillment. Tiktok trying to lock you into their ecosystem and doing a terrible job at it

Store

OlenVR

Using app

5 days

Total reviews

3

Average rating

3.0

2 / 5 Share

July 14, 2024

Seems easy at first but it quickly broke down. It was very frustrating having to update info in all the locations in my Shopify account before TikTok could assign a warehouse. Then, even though my business appears to be verified, I'm now being asked to provide trademark authorization to list my own products that are currently in my Shopify Catalog!! This is almost making me want to give up.

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

2 / 5 Share

June 1, 2024

It could be better firstly, selecting business account and start selling now are confusing. Secondly, product location shouldn't be a problem because you could be shipping your products from a third party location but tiktok App refuses to use / accept location but always defaulting back to the address used in the profile, this doesn't make any sense whatsoever because it limits people from using tiktok to sell if I MUST HAVE ALL MY INVENTYORY IN MY HOUSE OR IN ONE LOCATION. It kinda sound stupid in a way because I don't live in WINDSOR CASTLE to have have room enough to store my inventory.

Store

Erneann

Using app

About 1 hour

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 12, 2025

The app opens to many tabs to create the outcome

Using app

Over 1 year

Total reviews

1

Average rating

3.0

2 / 5 Share

Feb. 23, 2024

Integration only works for ads, which I wish I knew before spending hours trying to figure out why my products were not showing on TikTok Shop. Update from TikTok was: "Our eCommerce solutions are undergoing a complete overhaul and eligibility and availability have been restricted due to this. This temporary pause means you will be unable to showcase your products directly from your Shopify store through your TikTok profile. It will not be possible to activate your TikTok Shopping feature at this time, however, we do hope to have a solution to this soon and will be rolling out our new and improved Shopify integration to all our clients. You can still use your catalog to create Video Shopping Ads which will present your products in a storefront-like experience, but this will require a paid campaign to be launched and will still link back to your website for purchasing rather than the transaction being conducted on TikTok."

Using app

Over 2 years

Total reviews

30

Average rating

4.7

2 / 5 Share

Dec. 19, 2023

I love the idea of selling on TikTok. Unfortunately I had a terrible experience with this platform. I was using TikTok shipping which was the recommended method through TikTok. After finding out that all of my sales was shipping free through the TikTok method I created a template for shipping. Even after creating the template for shipping with flat rates, customers were still getting free shipping. There is no way to adjust pricing through the Shopify Platform to counter balance cost so basically all the sales I made, I actually had to owe money due to the free shipping on already discounted organic soaps and candles. I can't use this platform anymore until they fixed these issues.

Using app

19 days

Total reviews

6

Average rating

4.3