TikTok

Aug. 18, 2024

Objetivamente la aplicación es muy mala para un país como Colombia, no ves resultados, cuesta mucho el día y nunca sabes si la gente vio la campaña o no, no la recomiendo, no pierdan el dinero por lo menos en Colombia.

Aug. 9, 2024

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering. We've never had this issue with any other shops/platform. Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it.

Aug. 7, 2024

Once I get a chance to sell an item on tiktok i will tell you how it went...

Aug. 6, 2024

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with no luck. Inventory does not sync correctly and app constantly asks you to map products that you cannot map because there is no way to unlink a previous product even if it was linked to an incorrect listing. Show old orders saying they require attention even though they have already been shipped.

Aug. 5, 2024

This has been one of the most exhausting experiences in my life. Opening or trying to open a Tiktok shop was pure hell. no one at TikTok will help you, try to open a ticket and the system, asks you over and over to verify yourself even though you already have. Finally get to email with someone from support and they can't or won't answer a question. Products, all of my products are both active and under review at the same time. Some get declined but no clear answer as to why. If that isn't bad enough click the marketing tab and all those products are approved. you can do better tiktok

Aug. 3, 2024

Really really bad, took too long, no help, repeat typing over and over again and doing again here. No help, bad for a small business....too much work and waste of tie for what it is worth sadly

July 25, 2024

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July 25, 2024

App is worthless. Nothing sinks properly This is only created for them to get ad money from you not to list products for sale.

July 24, 2024

Sync of products doesn't work.

July 21, 2024

0 Stars App is BS. Can't get approved no matter what documents you upload and takes days to just get declined over and over again. Sucks! I don't recommend at all!

July 19, 2024

This app is horrible. It loads painfully slow. Inventory doesn't sync, product syncing is just a mess in general. Terribly designed.

July 18, 2024

We've been in business for over 22 years and probably have about 20 apps in our Shopify store. We advertise on every medium possible. We've never experienced so much difficulty or lack of support as we have with this application and regardless of what information we supply to their "support" team, we get no resolve. They want social security numbers, Tax IDs, all locations, all application information, etc. I just counted over 200 emails to support requesting assistance and support continues to provide circular and repetitive unhelpful responses.

July 17, 2024

Me siento estafado con esta aplicacion, necesito que los administradores de esta app me contacten y arreglen para hacerme un reembolso de mi dinero porque no me sirvio de nada y gaste serca de 100 dolares en menos de 3 dias. I feel scammed with this application, I need the administrators of this app to contact me and arrange to make me a refund of my money because it was of no use to me and I spent about 100 dollars in less than 3 days.

July 15, 2024

Not compatible with store in Romania

July 14, 2024

I connected this tiktok for my shop on shopify. Using correct email and phone number. When you log into tiktok account on the desktop with your correct email and phone number your shop doesn't exist and you have to start over with the registration. I notice that my shopify connection changes with tiktok sending data to another area. I notice that my logo changed on tiktok shopify and I get numerous account information to change. Yes, I have 2fa and all the security mumbo jumbo. Tiktok will sell your information send data that doesn't related to any of your items this is data theft. Watch out when deploying any kind of tiktok shop business to your shopify. Its not worth it. My thoughts when it was easy to do on shopify and sync i thought wow this is too good to be true and sure enough it is. All my products are originated and made in the usa now i see duplicates of similar products of mine on tiktok for less. I did a test to see where my traffic went, sure enough my shop has been re routed to another site. so I was losing out sales while the other site was gaining my traffic through this app. do not install this.

July 10, 2024

worst sales channel i ever tried so far. useless and please be careful sharing your data with them. they will drive your store to hell. scripts will make your site super slow. try elsewhere for better service

June 26, 2024

June 24, 2024

Keep asking for ein verification I have done it 7 times info is correct ,and no telephone number to call and see what problem is and get fixed. Still not registered geuss 3 bank account 147c and drivers license renewal not enough

June 17, 2024

I was invited to create a shop through Shopify. I was so excited to open this new sales channel, but I soon became so disappointed. I connected everything through my Shopify account but didn't realize that TikTok required additional information, even though Shopify already had ALL that information. They permanently closed my account. After trying to chat for help to see if anything could change this, I was told there wasn't a solution. Not something any business owner likes to hear. Now, the only way I can activate a new one is to create a new email and phone number. This makes it easier to create fraudulent accounts. No wonder so many consumers say they buy things and end up getting knockoffs on TikTok. I would never buy anything. I will not set up an account until they let sellers reopen accounts.

June 17, 2024

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