TikTok

At first I had trouble getting w-9 completed as I had to submit it twice. Now I'm having trouble with the app working through Shopify. The Shop Management page won't load on my office computer but everything else does. There's no true category for my hot sauce and i have to sift through the categories to find that, and the app freezes and refreshes on my tablet. I would do it on my phone but the mobile process makes it extremely tedious and hard to switch between options. All of this because it wouldn't sink without more details. Meanwhile, none of the products are currently showing in my shop. This is day 2.

For creating a storefront, I'm assuming the different levels of reach come with different price plans. It'd be great to know what those are beforehand and what each comes with so you can compare and wont be blindsided with the cost later on. :/

Un peu compliqué et trop de comptes différentes Tiktok Shop, Tiktok Ad Manager, Tiktok Business manager, tout ça pour qu'ils soient interconnectés mais chacun a son processus d'identification distinct et avec des délais de validation variés. Il serait plus intéressant de tout rationnaliser dans un seul outil.

mes produits sont depuis trois semaines "en cours de vérification" et j'aimerais qu'une assistance me dise pourquoi et ce qu'il faut faire

I trying this app, but don't have a response at this time.

glitches when setting up business account prevented complete set up., No way to work around

First time trying it out, so not sure about my experience yet but the setup was nice and easy

Instalarla es sencilla, ahora falta ver los resultados de esta instalacion.

I've had such a hard time using this plug in with Shopify. It doesn't really work when you have different SKUs. I've opted to just manage separately. I wish I could figure a way to work together but it's add more work vs. supporting.

Have submitted for help a couple of times now through support and noone gets back with you.

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

No configuran bien todos los eventos

The app is okay however, I have tried and tried to set up my shop. You want a FEIN #. Sole Proprietors do not need a EIN # in order to conduct business. I do not have employees and therefore do not need a FEIN #. You have my social security number.

maximaaa

Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door. Other than that, the app is stable and works as intended.

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with