TikTok
Launch TikTok Ads and sell directly via TikTok Shop
Rating
4.8
feedback
12,547
chart
#115
All reviews
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Oct. 8, 2025
This experience has been awful. The app made changes to my account without warning me (including a name change), it also doesn't let you sell used items which wasn't clear up front after making said changes. Umm, so only massed produced imported crap then? The setup has been unnecessarily complex. Not hard. Just a lot of unnecessary steps. Let's you have little to no control over your policies like returns.
Oct. 5, 2025
Shop was suspended due to Identity Re-Verification. Provided identifying information with images and videos as requested for shop and was approved then within 24 hours shop was suspended again for same reason. Completed appeal process again with the requested 2 forms of government-issued photo ID: License and Passport; Corporate documentation: copy of business registration and business tax return Evidence of alternative sales channels: business website; Physical warehouse location and supporting documentation: ownership documents or leasing contracts, waybill showing delivery of inventory to warehouse, utility bills, video footage at warehouse location with packaging process; Picture of you holding your ID; Supporting videos and system still states information is not enough. Well I am not sure who is reviewing the information, but training is needed for those reviewing appeal if the information provided does not prove I am a real person.
Sept. 25, 2025
Super glitchy, everything says "server error" and nothing loads, not even the chat support. can't change category templates. Even the home page won't load. Tried it on different browsers. Tried installing and uninstalling the app. It used to work, but it''s gotten so glitchy.
Sept. 25, 2025
This app is incredibly frustrating. As a US company owner, I’m unable to complete the form because I’m not a US resident. The user interface is very difficult to navigate, and the support team is completely unhelpful and bizarre. I’ve given up on this app and will never use it again. It’s an extremely annoying experience.
Sept. 19, 2025
Sept. 19, 2025
I don't like this I'm getting charged for a promotion I know nothing about
Sept. 8, 2025
They refuse to pay me because i use shopify for shipping instead of tiktok for shipping. They want me to purchase another shipping label and have that tracking information show as delivered in order for them to pay out my order. I will be removing everything from tiktok as its been hours of me trying to resolve this and clearly they do not care.
Sept. 4, 2025
EVERYTHING is SOOOOOoooooooo complicated!!!! nothing is easy, can't find anything you need. Nothing gives easy instructions. I am a new tiktok seller and nothing is easy. I get violations for "diverting traffic" but I don't divert traffic as I want all my sales through tiktok shop. When I submit evidence and report back with documents - its rejected!! I am trying so hard with this but nothing is easy what so ever. I rad the pages and pages and pages and pages of documents you have and there are thousands - nothing makes sense and its all so complicated! I just wanted to set up a tktok shop but there are so many apps Tiktok Tiktok seller centre Tiktok business Tiktok ad manager and so on........................... pleae simplify it!!!
Sept. 4, 2025
the most difficult and nonsensical selling platform / app ive ever dealt with. dont recomend
Aug. 31, 2025
The app currently shows as incompatible in markets where TikTok Ads is already officially available—for example, Costa Rica. While we can run ads here, the Shopify app remains unavailable. Access to this integration is critical for our website and campaigns to perform properly. We are actively investing in TikTok, and this limitation results in inefficient spend. We kindly request that you enable the app in Costa Rica.
Aug. 27, 2025
Everything about the Tiktok shop, seller center and product synchronization overall is an absolute disaster. Atrocious user experience, totally convoluted...literally everything and constant errors/crashes. I have to practice deep breathing exercises for 30 minutes before I try and do anything Tiktok shop related. It never works and I still end up infuriated at how terrible the entire experience is. Just gross.