TikTok
Showcase your products to TikTok's users and increase sales
Rating
4.8
feedback
24,817
chart
#52
All reviews
Rating Breakdown
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April 30, 2024
Keine gescheite Übersicht um eine Kampagne zu beenden, oder mit anderen Worten. Um eine Kampagne den Tages Abo zu Kündigen. Mein Geld wir mir ohne Pause abgezogen durch PayPal. Obwohl ich dieses Abo nur für eine gewisse Zeit Pausieren wollte. Doch man finden nichts direkt. Ich bin mächtig empört davon. Und erwarte das dass zusätzliche Abo gelöscht wird und meine Summen wieder zurück gesendet werden.
April 29, 2024
Horrendous. Nothing works. Nothing syncs. No support. So buggy and convoluted. Really disappointed and frustrated.
April 27, 2024
terrible ,can't get connect with ads account and customer service only reply during 48h
April 24, 2024
Absolute crap. The biggest waste of time when trying to upload products to the store. I am not about to retype all my product information all over again.
April 12, 2024
Food Business - Spent hours trying to sync my products from shopify to tiktok shop but it wont accept them unless I add an ingredients list. Happy to do this but the box available wont allow me to add more than 1 ingredient so tried to get help on this and cant even raise a ticket for support because it just crashes each time. sent 3 emails asking for help had no response awful
April 11, 2024
I was charged $306.00 for TikTok ads but never made an ad with the app through Shopify. Haven't been able to find anyone to contact to get those fees reversed. I also keep getting rejected when I submit my business paperwork.
April 10, 2024
This was by far the worst and most difficult and frustrating app to integrate. It took a week until I was even able to set up an ad campaign because they were denying my payments. I went through multiple back & forths with the support rep and he would tell me the issue was with my MULTIPLE banks until finally taking accountability to resolve the issue on their end. After finally resolving the payment issues for ads, I still can't sell anything via TikTok. Two weeks after the app being installed, my TikTok/Shopify integrated shop is still under "pending review" and there is no direction from the app telling me what needs to be done next. I also contacted support several times for this issue and they didn't even read my request. Don't be fooled by the fake AI-generated 5-star reviews.
April 8, 2024
Only any good if you only have 1 location setup on Shopify, as we have multiple locations it is unusable as there is no way to select the location so it just fails to connect as it has just randomly selected our Amazon Location which is located at a different address to the address setup in TikTok
April 5, 2024
April 5, 2024
Falta de informaçao, os serviços nao sao processados correctamente, nao dá para fazer a interligacao da minha loja shopify com a conta tiktok. uma desilusao. o unico serviço que funciona bem, sao os serviços onde tenho de pagar
Store
Minha loja
Using app
5 days
March 25, 2024
March 24, 2024