TikTok
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Ukraine targeting is not available The app does not support Ukraine as an ad targeting region. For stores focused on the Ukrainian market, this is a critical limitation. Please add Ukraine to the list of available targeting regions.
Awful app, too busy and confusing, bombarded with ads that appeal to a 5 year old. Always asking you to give product away free to "influencers" and lots of flashy banners offering for you you to put on deals deals deals! Even though I cancelled any marketing and closed my account I still get bombarded with their spammy emails. Horrific experience from start to finish, and beyond!
Horrible for small businesses, they make it impossible for small businesses to make a profit.
The most shocking of all the social media sites. This app will snatch product data from your store, and send it to Tik Tok Seller Centre, when you did not request it to do so. Tik Tok will then prevent you from ever permanently deleting anything, which is a breach of copyright and trademark laws. Most of the things on this app don't work in on the Shopify admin system, so you end up having to log into Tik Tok Seller Centre. Tik Tok Seller Centre is a nightmare to use. It is poorly designed, doesn't sync inventory properly (which causes violations). Our store was then banned, after the stupid app synchronised everything in our store, causing mass violations, so we hit milestones and were banned. Support is pointless, they won't help. Everything is reviewed by AI, which barely works. Of all the social media channels and 'shops' or 'marketplaces', Tik Tik is by far the worst. It is super complicated, operated by AI that simply doesn't work, littered with issues, the appeals process is a joke, things don't synchronise properly, they steal your data and content, they misuse your trademark, their fees to sell in their shop are a joke, they live on a different planet when it comes to writing product descriptions because the template is so poorly designed, you're lucky if you can even sign in sometimes because security of the account also seems to be a joke, they will bloat your 'session' figures on Shopify because those busy AI bots are constantly checking prices, they make stupid suggestions like 'discount this by 30%', they charge fees to use your own shipping service (!), they allow people to sell counterfeits of your own products and do nothing when you complain, instead issuing you with violation tickets. I could go on and on and on. It is a disgraceful platform. When this stupid app syncs all your products, without permission, causing multiple violations, you then get put into a probation period so you can only sell 100 products. Which is a nightmare to then manage. You only come out of probation when you sell a certain level of products - which is impossible, as others have noted - you can't sell products if you are limited to having 100 available! Which idiot at TikTok made up this policy? Every policy is idiotic, poorly thought out. You are bombarded with policies. TikTok behaves like it is the only platform in the world you can sell on - unbelievably arrogant, unbelievable fees for every little things. Just remember - it's your business, not TikToks. You don't have to be told how to run your own business by TikTok, nor have TikTok extort silly fees out of you for using your own shipping service rather than their fulfilment. Take a look behind you and run as fast as you possibly can in that opposite direction, rather than destroying your business and your life with TikTok. Seriously, even Amazon is easier to use.
The absolute worst experience I've had with any service in 40 years of being an entrepreneur. The app itself fails to sync to TikTok shop if you have more than 100 SKUs because new accounts are under a trial period, but you can't just select some items manually to only sync part of your products. All that doesn't matter though because their AI couldn't verify my business even after submitting 20+ requested docs twice with their chat agent guiding me on the 2nd and final appeal. The crazy part is they verified my business on my ad account with the exact same docs. Overall the absolute biggest waste of time and energy.
I have always had problems with this app. It not integrating with Shopify Collective. It not being updated and "No longer supported by Shopify".
he business information for your TikTok Shop didn't passed the review. Please update it again and resubmit. - I gave them the exact same details on the other store I used with the SAME credientials. There support who lives literally 1 block away from my business, took MONTHS to just send me automated emails. I stopped bothering with tiktok, abysmal service
It consistently does not sync with Shopify and keeps having me map the same products daily.
Can't delete catalogs by country!!!
UNRELIABLE APP TIKTOK IS NOT WORTH IT!
Now it says this is an unsupported app and needs to be updated.
Komplimziert. Verschiedene Accounts anlegen müssen für Tik Tok, TikTok Shop , TikTok Anzeigen Manager. Warenkatalog aus Shopify nicht einfach hochzuladen. Jedes Produkt muss angepasst werden. Vorgaben mit Warenlagerzuordnung , Verpackungsvorschriften usw. Und legt man Nachweise vor , bleiben die bisher eingestellten Produkte trotzdem gesperrt. Werde über Tik Tok höchstens noch Werbung machen , aber Verkauf ist viel zu kompliziert mit Shopify und der App.
they are garbage!! they do not operate fairly, they will strong arm and bully people. they are shitty shitty shitty
Sehr schlechter Support + KI. Hier ist es nicht möglich eine Manuelle Verifikation durchzuführen. Das System ist nicht manuell editierbar.
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