All reviews

Rating Breakdown

  • 5
    87% (23,101 ratings)
  • 4
    10% (2,567 ratings)
  • 3
    2% (485 ratings)
  • 2
    0% (95 ratings)
  • 1
    1% (313 ratings)
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2 / 5 Share

Nov. 5, 2023

Far more expensive and less ROI than other advertising channels. More money spent advertising than was returned in sales.

Using app

6 days

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 31, 2023

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 29, 2023

Some products merged seamlessly, others will not merge into tiktok shop no matter what I try. still a little buggy.

Using app

12 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 26, 2023

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 25, 2023

no traduce en ESPAÑOL

Using app

4 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 24, 2023

Store

BALARY

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 18, 2023

its ok not sure if it works

Store

My Store

Using app

9 days

2 / 5 Share

Oct. 8, 2023

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 7, 2023

way too many technical issues, up to date it still will not connect to our tiktok shop no matter how many times we try, it just loads the tiktok shop page and nothing else happens and in the app is continues to say setup in progress. consistent lack of customer service. very disappointing

Using app

Over 1 year

Total reviews

14

Average rating

3.1

2 / 5 Share

Oct. 1, 2023

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 18, 2023

Using app

2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 16, 2023

Unable to edit product dimensions for shipping.

Using app

About 5 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 10, 2023

I have set up my business registration through shopify for tiktok and desktop, but wont show up on mobile.

Using app

5 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 31, 2023

I love this app, but I'm having trouble connecting my TikTok shop and I can't get anybody to help me fix it. I can't get Support to help me and I cannot get anyone to show me how to correct the problems I'm having with logging in. I would appreciate if someone would contact me and help me fix this problem. I did not want to change my original review, but I can't get any help and I'm hoping someone will help me now.

Using app

About 2 months

Total reviews

2

Average rating

3.5

2 / 5 Share

Aug. 20, 2023

Good but still trying to set everything up and connect my link to tiktok on my account so. People can get to it

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 19, 2023

Completely does not work with tiktok for business. Everytime it comes up with a new error and I can't do anything about it

Using app

About 4 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 12, 2023

Mein TikTok Pixel verbindet sich nicht. Seit herunterladen aus dem Shopify App Store.. Leider kann ich daher nicht nachvollziehen, welche ads, wie performen.

Using app

13 days

Total reviews

3

Average rating

4.0

2 / 5 Share

July 31, 2023

This window is holding me hostage until I do a review so here dgoes....I dont know what I am doing here but setting up a link to my shopify anyways.

Using app

3 months

Total reviews

1

Average rating

2.0

2 / 5 Share

July 1, 2023

ne .................................................................................................

Using app

3 months

Total reviews

1

Average rating

2.0

2 / 5 Share

June 21, 2023

Totally confused to be honest. Seems overly complex, much as Facebook ads did in the early days. We're one company, with one brand, and yet I can't keep count of how many accounts are required to send products to a single TikTok shop & single Tiktok account. We now have an account for Tiktok, another for Tiktok Shop, another for Tiktok business, and now a new one for Tiktok ads? Bewildered. And I've lost all interest. I'll look again in a few years when the Tiktok has streamlined its system and decided what it's doing.

Using app

29 minutes

Total reviews

9

Average rating

4.7