TikTok

Oct. 24, 2023

Oct. 18, 2023

its ok not sure if it works

Oct. 8, 2023

Oct. 7, 2023

way too many technical issues, up to date it still will not connect to our tiktok shop no matter how many times we try, it just loads the tiktok shop page and nothing else happens and in the app is continues to say setup in progress. consistent lack of customer service. very disappointing

Oct. 1, 2023

Sept. 18, 2023

Sept. 16, 2023

Unable to edit product dimensions for shipping.

Sept. 10, 2023

I have set up my business registration through shopify for tiktok and desktop, but wont show up on mobile.

Aug. 31, 2023

I love this app, but I'm having trouble connecting my TikTok shop and I can't get anybody to help me fix it. I can't get Support to help me and I cannot get anyone to show me how to correct the problems I'm having with logging in. I would appreciate if someone would contact me and help me fix this problem. I did not want to change my original review, but I can't get any help and I'm hoping someone will help me now.

Aug. 20, 2023

Good but still trying to set everything up and connect my link to tiktok on my account so. People can get to it

Aug. 19, 2023

Completely does not work with tiktok for business. Everytime it comes up with a new error and I can't do anything about it

Aug. 12, 2023

Mein TikTok Pixel verbindet sich nicht. Seit herunterladen aus dem Shopify App Store.. Leider kann ich daher nicht nachvollziehen, welche ads, wie performen.

July 31, 2023

This window is holding me hostage until I do a review so here dgoes....I dont know what I am doing here but setting up a link to my shopify anyways.

July 1, 2023

ne .................................................................................................

June 21, 2023

Totally confused to be honest. Seems overly complex, much as Facebook ads did in the early days. We're one company, with one brand, and yet I can't keep count of how many accounts are required to send products to a single TikTok shop & single Tiktok account. We now have an account for Tiktok, another for Tiktok Shop, another for Tiktok business, and now a new one for Tiktok ads? Bewildered. And I've lost all interest. I'll look again in a few years when the Tiktok has streamlined its system and decided what it's doing.

March 31, 2023

Es wird ständig Geld von meinem PayPal abgebucht, ich komme nicht mehr in mein account rein. ich habe das jetzt gelöscht und hoffe es wird kein Geld mehr abgebucht.

March 29, 2023

First it too complicated to integrate. Once you get it going and you launch your first ad campaign and say you want to cancel that ad to change things up TIKTOK has made it so difficult to find the "cancel button". As a matter of fact I still haven't figured it out and I have been looking now for 10 minutes. You will have better luck finding Amazon's customer service number.

March 2, 2023

It's my first-time contract with TikTok management to advertise my products on TikTok. I hope for the best and high-volume Sale.

Jan. 30, 2023

not certain yet. Trying to figure all of this out currently. Send help and better instructions. thanks

Dec. 14, 2022

There are some BIG limitations of this app. Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts. Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers. Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations. Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.