TikTok
TikTok Ads & TikTok Shop Integration for Shopify
Rating
4.8
feedback
26,573
chart
#39
All reviews
Rating Breakdown
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April 10, 2024
This was by far the worst and most difficult and frustrating app to integrate. It took a week until I was even able to set up an ad campaign because they were denying my payments. I went through multiple back & forths with the support rep and he would tell me the issue was with my MULTIPLE banks until finally taking accountability to resolve the issue on their end. After finally resolving the payment issues for ads, I still can't sell anything via TikTok. Two weeks after the app being installed, my TikTok/Shopify integrated shop is still under "pending review" and there is no direction from the app telling me what needs to be done next. I also contacted support several times for this issue and they didn't even read my request. Don't be fooled by the fake AI-generated 5-star reviews.
April 8, 2024
Only any good if you only have 1 location setup on Shopify, as we have multiple locations it is unusable as there is no way to select the location so it just fails to connect as it has just randomly selected our Amazon Location which is located at a different address to the address setup in TikTok
April 5, 2024
April 5, 2024
Falta de informaçao, os serviços nao sao processados correctamente, nao dá para fazer a interligacao da minha loja shopify com a conta tiktok. uma desilusao. o unico serviço que funciona bem, sao os serviços onde tenho de pagar
Store
Minha loja
Using app
5 days
March 25, 2024
March 24, 2024
March 22, 2024
son unos ladrones te dicen que tienes un articulo suguerido y listo para publicarlo que solo es poner dinero y listo pero cuando lo haces al otro dia te llega un mensaje fue rechazado rechazadoooo el mismo anuncio que ellos dicen que esta listo ahora es rechazado por los videos y las fotos que ya no son validas pero antes siiii comooo jejeje ladrones y se quedan con el dinero que has pagado, yo no recomiendo eso.
March 18, 2024
I have been struggling to setup my Tik Tok shop but after providing all my Business info and when I submitted my form getting message info incorrect while all info are correct and checked my details multiple times are correct, I then contact support team and they are asking for screen shop to resolve the issue and without screen shop they can not help, I am not able to provide as there is no options available and my issue was not solved, company policy is very bad as agent told me this is a company policy to get screen shop
March 15, 2024
It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(
March 10, 2024
I do not like that I cannot log in on my computer. As a business operator, it requires tons of workarounds and reduces the time for actual productivity - like creating shoppable videos.
March 7, 2024
This is shit the method payment is so bad , support same thing never ever answer you.
March 3, 2024
It works really bad, I tried once, everything was well at the beginning but then they continued to take money from my account for nothing, but when I try to set up a campaign it says that I don't have enough money on my account, but I do, it works bad, no link works, no help centre, like nothing, hate it.
March 2, 2024
Appalling. Am being charged for ads that aren't running and when I try to access support - have tried repeatedly - I'm told I don't have access and need to verify my account. My account was already verified, which is how I was able to pay TikTok money. Continue to be locked out of account, and when I email the address below, I'm told to raise a ticket with support - WHICH I CAN'T AS I'M LOCKED OUT!!! Can someone PLEASE get in touch and assist me.