TikTok
Launch TikTok Ads and sell directly via TikTok Shop
Rating
4.8
feedback
12,966
chart
#112
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March 1, 2025
March 1, 2025
It was a easy process in a world where tech can be come alarming with many ways on how not to get it right.
March 1, 2025
I would not recommend any company to use this app. We processed hundreds of orders and tiktok cancelled and refunded orders AFTER shipping labels were created and shipped. So customers received product for free at that point. We were completely unaware this was happening because shopify doesn't notify you that tiktok cancelled the order. We are devastated that Shopify is allowing this app to even be used in their system. Shopify claims its not their issue. Tiktok doesn't even offer a callback option, only AI generated responses. We are a multimillion company that trusted this app to integrate seamlessly within shopify. There is zero excuse for them to not have to notify you within the shopify platform of any changes or discrepancies about an order. On top of that the amount of fees tiktok charges and the amount of discounts and free shipping they offer customers just doesn't make sense. DO NOT USE THIS APP. YOU WILL RECEIVE ORDERS, BUT IT WILL NOT TRANSLATE TO INCOME.
Feb. 28, 2025
I love this app and how easy it is to use! And how easy it is to link to accounts for selling online. I am very new at this type of tech stuff, and I am finding it easy to navigate. Thank you for the free academy to learn!
Feb. 28, 2025