TikTok

Customer support doesn't wotk at all

Complete waste of time, can no human QAQC the BS coding and integration

I keep trying to add my Shopify account, and it keeps telling me that I have already bound another account. I have tried to contact support and have yet to get any help to fix this issue.

Can't figure out how to verify mi business informations. I sent them 3 official certificate in order to validate my account, but nothing seems to work. I AM UNABLE (like many others people) TO VERIFY MY BUSINESS ACCOUNT. After 6 days and something like 10 attempts, I gave up.. ONE STAR, fucking TIKTOK

Worse customer service ever. An amoeba can give better customer service than this guys.

App connect niet met TikTok, blijft voor eeuwig laden. Als je een supportvraag wilt indienen geeft hij weer een foutmelding.

Nul, impossible d'ouvrir le compte alors que tous les documents sont en règles

What a NIGHTMARE!!!

Pessimo! Dopo aver configurato tutto, l'app mi da alcuni prodotti sincronizzati e la possibilità di fare le campagne, entro nel seller e non c'è un prodotto sincronizzato! Bisogna fare un modulo di categoria dove si potrebbero raggruppare più prodotti, ma non è possibile in quanto tra i campi obbligatori chiede le misure!!!! Abbiamo oltre 4000 prodotti e ognuno ha una misura diversa....Chiede il certificato per vendere in UK quando il negozio è abilitato a vendere solo in Italia.....se avete grandi negozi sappiate che dovrete perdere tempo per ogni prodotto ad inserire ogni dettaglio. Pessimo!

TROP COMPLIQUER

This experience has been awful. The app made changes to my account without warning me (including a name change), it also doesn't let you sell used items which wasn't clear up front after making said changes. Umm, so only massed produced imported crap then? The setup has been unnecessarily complex. Not hard. Just a lot of unnecessary steps. Let's you have little to no control over your policies like returns.

Shop was suspended due to Identity Re-Verification. Provided identifying information with images and videos as requested for shop and was approved then within 24 hours shop was suspended again for same reason. Completed appeal process again with the requested 2 forms of government-issued photo ID: License and Passport; Corporate documentation: copy of business registration and business tax return Evidence of alternative sales channels: business website; Physical warehouse location and supporting documentation: ownership documents or leasing contracts, waybill showing delivery of inventory to warehouse, utility bills, video footage at warehouse location with packaging process; Picture of you holding your ID; Supporting videos and system still states information is not enough. Well I am not sure who is reviewing the information, but training is needed for those reviewing appeal if the information provided does not prove I am a real person.

Super glitchy, everything says "server error" and nothing loads, not even the chat support. can't change category templates. Even the home page won't load. Tried it on different browsers. Tried installing and uninstalling the app. It used to work, but it''s gotten so glitchy.

This app is incredibly frustrating. As a US company owner, I’m unable to complete the form because I’m not a US resident. The user interface is very difficult to navigate, and the support team is completely unhelpful and bizarre. I’ve given up on this app and will never use it again. It’s an extremely annoying experience.

worst app ever don't use it!!!!!!!

I don't like this I'm getting charged for a promotion I know nothing about

Terrible platform. Very difficult to use.