All reviews

Rating Breakdown

  • 5
    87% (21,608 ratings)
  • 4
    10% (2,391 ratings)
  • 3
    2% (447 ratings)
  • 2
    0% (91 ratings)
  • 1
    1% (303 ratings)
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1 / 5 Share

Dec. 11, 2023

me cobran la campaña pero no la hacen

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2023

selling vintage items especially old luxury bags in TikTok Shop simply impossible, they over regulated this by requiring so many things that its not worth it

Using app

3 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 4, 2023

It's extremely frustrating to have your products disapproved for information that's clearly inputted within the shopify platform. Reaching out to customer service is a joke. I reached out for assisted over a month ago and they seemed to just pass me off from one person to another - neither of which solved or even addressed my issues. I was very hopeful for this integration but nope.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 1, 2023

Doesn't connect to TikTok Shop

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 26, 2023

Cannot figure out how to add products from shopify tik tok shop

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 25, 2023

Store

Petziez

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 24, 2023

Doesn't sync - support are no help at all.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 23, 2023

Store

Rasseh

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 23, 2023

L'application déconnecte le pixel sans raison en pleine campagne, ce qui nous oblige a en re créer un nouveau et à perdre toute la data sur le produit. A fuir

Using app

2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 21, 2023

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 19, 2023

Terrible. Can’t sync, have tried numerous times, literally been weeks of trying. Deleting this.

Using app

12 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 19, 2023

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 18, 2023

I have to give it a 1 star because I haven't even been able to use the app before they ask for a review. So based on no information about the app, I am forced by them to give it only 1 star at this time. Later after haveing time to use the app I'm sure I will have a different opinion.

Using app

16 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2023

sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.

Using app

About 3 years

Total reviews

6

Average rating

1.7

1 / 5 Share

Nov. 15, 2023

Frustrating set-up. Haven't been able to get my shop and Tik Tok to sync.

Using app

About 22 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 15, 2023

I'm extremely disappointed in the TikTok Shop app. I was excited when the app first came out. it's seem to be working for the first month or so, it's was great but it worked. Now, I'm uninstalling the app because it's not working and I can't get any support. I can't sync my products, inventories from Shopify to TikTok shop and I can't sync my order from TikTok shop to Shopify. It's has been a nightmare, so I will be going back to the previously app I was using. I have submitted over 10 support tickets and receive zero support. They closed the tickets and gave me the running around respond, like AI. Having zero customer support for an unstable app is the worst.

Using app

11 months

Total reviews

4

Average rating

1.8

1 / 5 Share

Nov. 14, 2023

very hard to synchronize the inventory. We had tried many times with different options and no luck.

Store

Kafetos

Using app

Almost 2 years

Total reviews

2

Average rating

1.0

1 / 5 Share

Nov. 11, 2023

ik kan mijn account niet koppelen

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 10, 2023

Lost all of my products once I synced the 2.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 10, 2023

Awful. Not able to connect my Shopify store to TikTok and the support from TikTok is some of the worse bare minimum responses I have ever experienced.

Using app

5 days

Total reviews

13

Average rating

3.1